Dato 2

Hotels
7.8 (981 reviews)
San Antonio 17 , Vitoria-Gasteiz , es

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Children allowed

Facilities

Parking
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
No elevator access

Categories

Cleanliness
6.8
Multiple comments about cleanliness issues, especially in bathrooms.
Service
8.8
Guests highlighted helpful staff and friendly reception.
Location
9.3
Consistently praised as excellent and convenient.
Room Quality
7.3
Rooms noted as spacious, but some complaints about comfort.
Amenities
6.8
No elevator mentioned, and some concerns about bathroom fixtures.
Value for Money
7.3
Overall perceived value is average for location and service.
Food and Beverage
7.3
Not mentioned, assumed standard for hotel type.
Overall Experience
8.8
Most guests expressed satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:40

Property Description

Luxurious Accommodation - Enjoy large and comfortable double rooms with exquisite decoration and original artworks, providing a cozy and homely atmosphere during your stay.

Prime Location - Situated in the heart of Vitoria, our hotel offers easy access to the best shops and restaurants, making it the perfect base for exploring the vibrant city and its touristic attractions.

Modern Amenities - Benefit from all services including free WiFi internet access, ensuring you stay connected and making your visit both convenient and enjoyable.

Experience the perfect blend of comfort and convenience at our hotel. Book now to secure your unforgettable stay in Vitoria.

Important information:

Please note that the hotel is located in a building without a elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

7.8
Based on 981 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 8.8
A
ANGEL • solo_traveller • es
9
agradable y muy adecuado
Pros:

el personal muy amable, la ubicacion excelente en el centro, la habitación muy amplia con todo muy limpio.

Cons:

el colchon de la cama no era excesivamente cómodo, por lo demás todo bien.

2026-05-16 • via Nuitee
D
David • solo_traveller • es
8
2026-05-15 • via Nuitee
N
Núñez • couple • es
7
Pros:

Ubicación

Cons:

No tiene ascensor

2026-05-13 • via Nuitee
S
Susana • solo_traveller • ar
9
2026-05-13 • via Nuitee
L
Lucie • solo_traveller • cz
9
Pros:

The staff were very nice and helpful. The location is great, room was very clean.

2026-05-12 • via Nuitee
R
Ricardo • couple • es
10
2026-05-11 • via Nuitee
M
Maciej • couple • pl
8
2026-05-11 • via Nuitee
F
Felipe • solo_traveller • fr
8
Pros:

La cama y edredones super cómodos . Repetira

2026-05-11 • via Nuitee
J
Julio Alberto • solo_traveller • es
7
Pros:

No me desayune

Cons:

Que no tenía ascensor

2026-05-11 • via Nuitee
J
Javier • solo_traveller • es
6
Pros:

La ubicacion

Cons:

Muy antiguo. El baño con bañera y cortinas muy incomodo. Estuvimos en una tercera planta sin ascensor y la verdad que cuesta subir con el equipaje.

2026-05-10 • via Nuitee
J
jose antonio • solo_traveller • es
5
Pros:

La ubicación

Cons:

El cuarto de baño antiguo y no tiene ascensor

2026-05-09 • via Nuitee
C
Celia • solo_traveller • es
10
2026-05-09 • via Nuitee
A
Alain Francisco • solo_traveller • it
8
2026-05-07 • via Nuitee
R
Rodrigo • solo_traveller • es
8
Ubicación inmejorable y muy acogedor. Recibes lo que pagas.
Pros:

Las almohadas eran muy cómodas, y siempre es una ventaja tener 2 cojones en la cama para apoyarte a leer. La ubicación es inmejorable

Cons:

La decoración. No es por gustos estéticos (cada uno tiene sus gustos), pero subes las escaleras con miedo de darle a algo y que se caiga. Los dinteles de las aperturas para cada piso son un poco peligrosos si no te fijas al ir por la escalera. Te puedes dar un buen golpe en la cabeza.

2026-05-06 • via Nuitee
T
Tomas • solo_traveller • ch
9
2026-05-05 • via Nuitee
R
Raquel • solo_traveller • es
8
Pros:

Localización y camas muy cómodas

2026-05-05 • via Nuitee
P
Paolo • extended_group • it
8
2026-05-04 • via Nuitee
M
Mikel • solo_traveller • es
9
2026-05-02 • via Nuitee
G
Gonzalez • solo_traveller • es
10
2026-05-02 • via Nuitee
J
Jose • couple • es
7
Simplemente aceptable
Pros:

La ubicación

Cons:

Habitación muy básica

2026-05-01 • via Nuitee