Hilton Garden Inn Statesville

Hotels
Hilton Garden Inn
8.2 (309 reviews)
1017 Gateway Crossing Drive , Statesville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Nice staff
Great location
Comfortable stay
Cons:
Bugs in rooms
Check-in problems
Inconsistent food quality

Categories

Cleanliness
6.53
Several reviews mention unclean rooms and bugs, indicating a cleanliness issue.
Service
9
Generally good service reported, though a few reviews mention issues with check-in.
Location
9.04
Multiple reviews highlight good location with nearby amenities.
Room Quality
7.99
Mixed sentiments; large rooms mentioned positively, but some rooms had bugs.
Amenities
9.02
Facilities received positive feedback and the hotel was described as having many services.
Value for Money
8.48
General sentiment aligns with good value, though some issues with breakfast were noted.
Food and Beverage
7.03
Negative sentiments regarding breakfast quality as per multiple reviews.
Overall Experience
8.5
Overall pleasant experience mentioned but marred by bugs and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:42

Property Description

Luxurious Accommodation
Hilton Garden Inn Statesville offers 3-star accommodation with a terrace, restaurant, and bar. Each guest room comes equipped with a fridge for your convenience.

Convenient Amenities
Enjoy free WiFi throughout the hotel and take advantage of the 24-hour front desk and on-site ATM for your convenience.

Great Location
Situated just a short distance from popular attractions like Discovery Place Kids and Davidson College, and with the Hickory Convention Center nearby, Hilton Garden Inn Statesville is the perfect choice for your stay.

Book your stay now at Hilton Garden Inn Statesville for a memorable and comfortable experience!

Important information:

Guests that smoke in a nonsmoking room will incur a USD 250 smoking surcharge. Please contact the property for the location of designated smoking areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.2
Based on 309 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
H
Holly solo_traveller us
10
Pros:

Our room was good and the pool was nice.

2026-07-15 via Nuitee
S
Sally solo_traveller us
10
A Great Stay
Pros:

Room was clean comfortable and television choices were great. Water was really hot! Loved the new closet design andcwalk in shower. Pool area was very clean and plenty of towels.

Cons:

Pool was a little cold. Could've been a bit warmer.

2026-07-13 via Nuitee
J
John couple us
10
It was great! Thanks
Pros:

Clean and quiet

Cons:

Nothing

2026-07-05 via Nuitee
A
Amanda family_with_children us
10
2026-07-05 via Nuitee
B
Brenda couple us
10
2026-06-28 via Nuitee
A
Adrienne family_with_children us
10
Comfortable and clean.
Pros:

The location.

2026-06-24 via Nuitee
T
Tomasina solo_traveller us
10
2026-06-16 via Nuitee
S
Smith solo_traveller us
10
2026-06-09 via Nuitee
T
tammie solo_traveller us
10
Will be watching Hilton and hope this hotel is truly a Hilton values in service and employees
Pros:

Everyone was so kind and welcoming. In my experience that comes from employees who are truly valued and given the respect and competition for what they bring to their job. As a team it makes the organization more successful…I hope the owners take stock in this!!! In our current environment we need to stand together and assist each other on this journey with what our strengths and weaknesses are. I’m more with Hilton and will continue to make my stays here with expectations of other being in line with the company values!

2026-05-25 via Nuitee
R
Russell couple us
10
Pros:

It was very good

2026-05-20 via Nuitee
L
lorilherr Couples
10
Great Service to Return Necklace
Pros:

We were traveling home from Florida and stayed at this hotel for one night. Along with a very clean room, friendly staff and very good food, this Team went above and beyond to return my necklace that I left in our room.
I called Molly when we got home and she said she would look for my necklace and someone would call me. The next day, I received a phone call and in four days I received my necklace in the mail. Great service!
Kudos to the Team for helping me!

2026-05-13 via Tripadvisor
G
Gay couple us
9
2026-05-11 via Nuitee
A
Amelia couple us
8
It was ok.
Pros:

Very clean. Staff was friendly and efficient.

Cons:

Very close to the road, and lots of road noise. Room could use a new coat of paint.

2026-05-09 via Nuitee
E
Emily family_with_children us
8
Pros:

Very nice indoor heated pool, kids loved it. Very helpful staff—both when I went to lobby to ask questions and when I received text message asking if needed anything (extra blankets delivered kindly, promptly. The ‘store’ area with convenience items was exactly that, convenient (but overpriced).

Cons:

Low water pressure in shower, carpet in room seemed dated and would benefit from thorough cleaning.

2026-05-04 via Nuitee
M
marilynf918 Couples Acme, Pennsylvania
8
Nice Property
Pros:

Nice Hilton property- Molly at the front desk was friendly and helpful! Room really nice and it was super quiet which we love!! Ordered food from the restaurant - it was so-so at best but convenient

2026-04-26 via Tripadvisor
T
Thornton man solo_traveller us
10
2026-04-21 via Nuitee
R
rogersj192 Solo travel Cordova, Tennessee
10
Awesome Staff
Pros:

In early April 2026, I spent seven nights at this hotel. Its an older property, but very well maintained. Personally and professionally, I was SUPER IMPRESSED with the staff!!!

At the Front Desk (Gloria, Hannah, Joe, and Molly) were courteous, engaging, delightful, and friendly. My experiences at the Bar/Restaurant was equally impressive with superb service from Nicole and another young lady (my apology for not getting her name) who usually wears a bright headband. Additionally, the food was very good, especially that pepperoni pizza.

During my stay, the shower door need attention and Frankie (Maintenance) quickly and professionally addressed the situation.

2026-04-19 via Tripadvisor
K
Keisha family_with_children us
3
Not great.
Pros:

It was somewhat clean.

Cons:

Breakfast was very strange only had 3 maybe 4 things to pick from. Would’ve been better if it was buffet style. Pool was closed looked as if for the whole weekend. Absolutely absurd.

2026-04-16 via Nuitee
W
William extended_group us
6
Comfy beds
Pros:

Comfortable beds

Cons:

That there is no continental breakfast. $12.96 a person is ridiculous price.

2026-04-09 via Nuitee
K
Kay couple us
10
Made for an easy, quick overnight stop on our road trip
Pros:

Convenient to highway

2026-03-30 via Nuitee