Blue Neptuna Hotel Phuket Patong by Koko

Hotels
5.9 (274 reviews)
176 Rat-Uthit200 years Rd. Patong Beach,Kathu,Phuket , Patong Beach , TH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent central location
Good value / affordable price
Friendly, helpful staff
Pool available (pool-view rooms praised)
Daily housekeeping mentioned positively
Cons:
Noise from street/tuk-tuks/cars (some rooms face noisy streets)
Some rooms lack windows or have no view
Instances of poor cleanliness and stained towels
Outdated or poorly maintained bathrooms in some rooms
Small pool and some poor TV/network facilities

Categories

Cleanliness
3.5
Mixed reports: several guests reported dirty rooms, stained towels and inadequate cleaning, though others specifically praised daily housekeeping.
Service
7.5
Consistently praised: multiple reviews mention friendly, helpful staff and good service ('personnel au top', 'la gentillesse').
Location
8.8
Frequently highlighted as excellent and very central (close to shops, main streets, beach); ideal for nightlife. Some rooms, however, face noisy streets.
Room Quality
4
Mixed: some rooms are spacious with pool-view balconies, but others lack windows, have poor/no views and show dated or poorly maintained bathrooms.
Amenities
4.8
Pool and bar are noted positively by several guests, but the pool is described as small by some and TV/network facilities were reported as poor.
Value for Money
8.5
Strong positive sentiment: many guests praised the price and called the hotel great value ('rapport qualité prix parfait', 'great price').
Food and Beverage
4.5
Limited mentions: bar noted positively in a few reviews but there are no extensive F&B comments; overall neutral-to-slightly-positive impression.
Overall Experience
5.6
Generally positive due to location and value, but noise, inconsistent cleanliness and variable room quality tempered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:33

Property Description

Luxurious Outdoor Amenities:
Neptuna Hotel by MADUZI - SHA Plus boasts an inviting outdoor swimming pool, a lush garden, and a charming terrace, providing guests with the perfect spots to unwind and soak up the sun.

Delicious Dining Options:
Indulge in a culinary experience at the hotel's restaurant, offering a delectable menu to satisfy your taste buds. Additionally, guests can enjoy refreshing drinks at the on-site bar, perfect for relaxing after a day of exploring.

Convenient Services:
Experience top-notch hospitality with room service and a 24-hour front desk at your disposal. Whether you need assistance or a late-night snack, the dedicated staff are always ready to cater to your needs.

Book your stay at Neptuna Hotel by MADUZI - SHA Plus now and elevate your Patong Beach getaway to a whole new level of comfort and convenience.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 274 reviews
Cleanliness: 3.5
Service: 7.5
Location: 8.8
Room Quality: 4
Amenities: 4.8
Value for Money: 8.5
Food and Beverage: 4.5
Overall Experience: 5.6
V
Vanessa • solo_traveller • au
7
Pros:

Location was excellent.

Cons:

Tv reception was awful. No clock or phone in the room. A little noisy at night as it's in the heart of Patong. No toiletries

2026-09-18 • via Nuitee
R
Riadh • solo_traveller • qa
8
2026-09-16 • via Nuitee
R
Riadh • solo_traveller • qa
8
2026-09-16 • via Nuitee
אמרה • solo_traveller • il
3
2026-09-11 • via Nuitee
M
Mary • solo_traveller • gb
6
2026-09-02 • via Nuitee
R
rosli abdulkadir • couple • my
7
Pros:

Dekat ngan bandar.kawasan bersih dan selesa

Cons:

Kurang suka pihak hotel xde menyediakn paking..paking agak susah sikit perlu hati2 nanti kene saman

2026-09-01 • via Nuitee
J
Jelidi • solo_traveller • tn
10
Pros:

Une equipe tres profesionnelle et d'une gentillesse extreme

2026-08-26 • via Nuitee
H
HASAN • couple • bh
6
Staff mistakenly open my door for another guest that’s ignorant
Pros:

Close to most area

Cons:

Noise both in neighboring rooms and pool side

2026-08-21 • via Nuitee
M
Msarwe • couple • il
10
2026-08-17 • via Nuitee
H
HAYYAF • couple • sa
7
2026-08-04 • via Nuitee
M
Monsur Ahmed Saiful • couple • bd
10
Pros:

Everything

Cons:

Nothing

2026-08-03 • via Nuitee
M
Michael • couple • fr
10
Pros:

Au top 2eme fois pour moi et toujours content . 🙂

2026-07-24 • via Nuitee
مهند • couple • sa
7
2026-07-21 • via Nuitee
H
HASAN • couple • bh
6
Not bad
Pros:

Bed

Cons:

Noisy

2026-07-13 • via Nuitee
F
Fuentes • couple • au
10
2026-07-13 • via Nuitee
P
Peter • solo_traveller • au
7
Good stay and close to all .
Pros:

Good bar .close to shops.

Cons:

Because close to the front were all the shop are. Car noise started early ln the morning.

2026-06-11 • via Nuitee
B
Barry • couple • au
7
Quite happy with everything including house cleaning, good work, but tv facility’s no good at all, needs the network upg
Pros:

Location, pricing,

Cons:

Very poor tv facilities

2026-05-31 • via Nuitee
T
Thomas • extended_group • gb
10
2026-05-26 • via Nuitee
I
Ian • solo_traveller • au
7
2026-05-10 • via Nuitee
O
Onur • solo_traveller • tr
6
Pros:

SHİ Ye selam biz sevdik otelin konumu filan süper :)

2026-05-05 • via Nuitee