Sutera Inn Prima Hotel

Hotels
7.6 (491 reviews)
Hotel Sutera Inn Prima Jalan Dusun Muda Off Jalan Bayam , Kota Bharu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
6.6
Toilet not properly clean as mentioned in the review.
Service
8.6
Friendly staff as highlighted in multiple reviews.
Location
8.6
Location strategic and very good as mentioned in several reviews.
Room Quality
7.6
Nice room but some concerns about air conditioning not being very cool.
Amenities
7.1
Parking available, but amenities like breakfast are lacking.
Value for Money
8.1
Good value for money highlighted in several reviews.
Food and Beverage
6.1
No breakfast mentioned, impacting the score.
Overall Experience
8.1
Mixed experiences but overall a nice stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:04

Property Description

Convenient Location
Nestled just 2 km from Handicraft Village and Craft Museum, Sutera Inn Prima Hotel offers easy access to popular attractions in Kota Bharu. Guests can also enjoy a round of golf at Kelantan Golf & Country Club located just 1.2 km away.

Comfortable Accommodation
The hotel boasts well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Guests can also unwind on the terrace while enjoying a city view or relax in the cozy bed with quality linen.

Exceptional Services
With a restaurant, room service, and a concierge service, guests can indulge in a hassle-free stay at Sutera Inn Prima Hotel. Additionally, the 24-hour front desk and business centre cater to all guest needs promptly.

Book your stay at Sutera Inn Prima Hotel for a delightful and convenient experience in Kota Bharu.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 491 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 6.1
Overall Experience: 8.1
K
Khairul Rizal • extended_group • my
9
Pros:

Location

Cons:

Nil

2026-03-09 • via Nuitee
M
Mohd Syujairi • extended_group • my
5
2026-02-11 • via Nuitee
R
Rosemaria Mohd Nordin • couple • my
9
2026-02-09 • via Nuitee
M
MUHAMMAD AFIQQ • couple • my
10
2026-01-30 • via Nuitee
A
ABU BAKAR • family_with_children • my
3
.
Pros:

.

Cons:

.

2026-01-30 • via Nuitee
N
NUR SYUHADA • extended_group • my
10
2026-01-22 • via Nuitee
N
Nik Norishah • couple • my
1
Pros:

Location strategic

2025-12-28 • via Nuitee
S
shafiza • couple • my
8
2025-12-27 • via Nuitee
M
Mohd Shahreen • solo_traveller • my
6
2025-12-17 • via Nuitee
S
Siti • couple • my
10
2025-11-24 • via Nuitee
A
Annamalay • family_with_children • my
9
Pros:

Good location, worth the money and friendly staff.

2025-11-14 • via Nuitee
A
Ahmad Syukri • extended_group • my
10
nice place to stay
Pros:

parking available and provide softcopy invoice

Cons:

aircond not so cool

2025-11-12 • via Nuitee
R
Rosiah • solo_traveller • my
7
2025-11-12 • via Nuitee
A
ABDULLAH • extended_group • my
9
2025-11-07 • via Nuitee
M
Mustapha • family_with_children • my
8
Pros:

value for money & nice front desk staf

Cons:

toilet not proper clean as 3⭐️ hotel

2025-10-25 • via Nuitee
N
Nuratiqah • extended_group • my
6
2025-10-19 • via Nuitee
R
Rafidah • couple • my
9
2025-10-12 • via Nuitee
R
Razmi • couple • my
10
Cons:

Nice stay

2025-10-03 • via Nuitee
A
ABDUL KARIM • family_with_children • my
10
2025-09-19 • via Nuitee
N
NOOR AINI • couple • my
8
Pros:

Nice room,affordable price.

2025-09-18 • via Nuitee