Home2 Suites By Hilton Middleburg Heights Cleveland

Hotels
Home2 Suites by Hilton
8.6 (325 reviews)
7355 Engle Rd , Middleburg Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Poor breakfast
High charges
Comfort issues with beds

Categories

Cleanliness
8.96
The hotel was very clean, praised in multiple reviews.
Service
9.13
Staff was frequently mentioned as friendly and accommodating.
Location
8.87
Location was noted as good with proximity to airport and hiking trails.
Room Quality
8.62
Rooms were generally described as clean and comfortable, though some discomfort noted.
Amenities
8.65
The gym and pool received positive remarks, but breakfast was criticized.
Value for Money
8.41
Some guest complaints about unexpected charges lowered the perception of value.
Food and Beverage
7.66
Breakfast quality mentioned negatively, affecting overall impression.
Overall Experience
8.53
General sentiment mixed, largely positive but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Modern Accommodations
Home2 Suites By Hilton Middleburg Heights Cleveland offers stylish and comfortable non-smoking rooms with free WiFi, perfect for both leisure and business travelers. Each room features a cozy seating area, flat-screen TV, air conditioning, and a work desk for your convenience.

Convenient Amenities
Enjoy the hotel's fitness center to stay active during your stay, and make use of the 24-hour front desk and business center for all your needs. Take advantage of the terrace and barbecue facilities for a relaxing evening outdoors.

Nearby Attractions
Conveniently located near attractions like the I-X Center, Cleveland Metroparks Zoo, and NASA Glenn Research Center, our hotel provides easy access to explore the best of Middleburg Heights. Book your stay now and experience comfort and convenience at Home2 Suites By Hilton Middleburg Heights Cleveland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 325 reviews
Cleanliness: 8.96
Service: 9.13
Location: 8.87
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 7.66
Overall Experience: 8.53
H
Heidi family_with_children us
10
This was by far the nicest Home 2 Suites we have stayed at. As a family of 6, this was excellent.
Pros:

Upon check in we could not check into our room because the computer sytstem was down. It remained down for over three hours. We left and went sight seeing to kill time. When we returned the system was just getting back up. Ryan at the front desk and the female associate assisting him were both very apologetic and professional. Once we were checked in our stay was perfect. The facility was very clean and the entire staff were very friendly and kind. 10/10

Cons:

I felt that the hotel did not provide adequate IT support for their staff, making it difficult for them to check guests in for over three hours. It put the staff in a bad position and it was really not their fault. The staff did an excellent job managing the facilities overall but Hilton needs to invest in better tech support or a newer front desk system for their agents.

2026-08-03 via Nuitee
D
Douglas family_with_children us
10
Pros:

everbody was so friendly

2026-06-29 via Nuitee
A
Ann couple us
10
See above.
Pros:

The manager was superb, the staff was accommodating, friendly, and helpful. Thank you for being a home away from home.

Cons:

Big trucks in the parking lot.

2026-06-22 via Nuitee
D
davg815 Family
10
Fantastic Experience
Pros:

We stayed here after our previous reservation at a different hotel was screwed up. They were able to get us into an accessible room as our daughter is in a wheelchair. We were there to get treatment at The Cleveland Clinic. Our daughter has chronic pain and has seizures that can be triggered by loud noise. She wanted to use the pool for therapy to float and relieve much of her pain. First night the pool was packed with a kids birthday party, she was devastated that she wouldn’t get any relief. Ryan was working at the front desk and he allowed her into the pool for about 30 minutes after close so she could get her therapy and pain relief in. He allowed her to do that several times and even called the room to let us know the pool was free earlier. Everyone we dealt with at this hotel was phenomenal but Ryan went out of his way several times to accommodate our daughter. She was so happy she was in tears when she thanked him. Totally will stay here again if we are ever back in the area.

2026-06-20 via Tripadvisor
H
Hacker solo_traveller us
10
Pros:

The location was ideal for the plans our family had during this trip, the employees were very helpful and courteous even with my small grandchildren running around.

2026-06-20 via Nuitee
S
Sara family_with_children us
8
2026-06-12 via Nuitee
A
Atta couple us
10
2026-06-11 via Nuitee
R
Roberta family_with_children us
10
2026-05-18 via Nuitee
K
Kristy family_with_children us
1
2026-04-04 via Nuitee
E
Erin couple us
10
2026-04-02 via Nuitee
A
Aaron couple gb
7
2026-03-29 via Nuitee
R
Rick couple us
1
2026-03-24 via Nuitee
A
Angela family_with_children us
9
2026-03-23 via Nuitee
N
Nichole couple us
8
2026-03-17 via Nuitee
Эркенов family_with_children us
9
Я бы предложил поставить кондиционер и нагреватель комнаты получше менее шумной и чтобы выключался автоматически
Pros:

Everything is good

Cons:

Не понравилось то что кондиционер очень шумный и автоматически он не выключался то есть я имею в виду под кондиционером вот этот нагреватель

2026-02-14 via Nuitee
N
Nicholas family_with_children us
10
2026-01-30 via Nuitee
N
Nicholas couple us
10
2026-01-30 via Nuitee
S
Samantha family_with_children us
9
2026-01-20 via Nuitee
P
peter couple us
10
2026-01-19 via Nuitee
A
Alicia couple ca
10
2026-01-19 via Nuitee