Balcary House Hotel

Hotels
8.6 (810 reviews)
Buccleuch Road , Hawick , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Limited evening meals
Noisy shower

Categories

Cleanliness
8.23
Generally clean and well-maintained, but some complaints about noise from the shower.
Service
9
Staff described as friendly, attentive, and helpful, contributing positively to overall experience.
Location
8.44
Nice and quiet location, though some mentioned it's not for party animals.
Room Quality
8.49
Rooms described as spacious and well-appointed with good amenities.
Amenities
8.52
Good facilities available, though limited evening meal options.
Value for Money
8.58
Offering good value based on positive experiences highlighted in reviews.
Food and Beverage
8.93
Breakfast consistently received high praise; however, there are limited dinner options.
Overall Experience
8.6
Overall a delightful stay with minor room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:42

Property Description

Luxurious Accommodation
Balcary House Hotel offers a luxurious stay with well-equipped guest rooms featuring modern amenities like flat-screen TVs and private bathrooms. Some rooms even come with kitchenettes, perfect for longer stays.

Gastronomic Delights
Indulge in a delicious à la carte breakfast daily, with options ranging from Full English/Irish to vegetarian. The on-site restaurant also serves delectable meals, ensuring a delightful culinary experience during your stay.

Exciting Activities
Explore the scenic surroundings of Hawick with a range of activities like fishing, canoeing, and cycling available for guests. Whether you seek adventure or relaxation, Balcary House Hotel has something for everyone.

Experience luxury, gastronomy, and adventure at Balcary House Hotel. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    People 16 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 810 reviews
Cleanliness: 8.23
Service: 9
Location: 8.44
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.6
M
Mich_Ter • couple • fr
9
Pros:

Le lieu avec plein de charme

2026-03-26 • via Nuitee
R
Robin • family_with_children • gb
6
Pros:

Clean & warm

Cons:

Very clean and for an old house it was very warm and cosy

2026-03-21 • via Nuitee
M
Morag • couple • gb
9
2026-03-21 • via Nuitee
C
C • solo_traveller • gb
9
A warm welcome, lovely house, comfortable stay, handy for Hawick centre.
Pros:

Proximity to Heart of Hawick theatre /Heritage Hub and cultural area.

Common areas lovely and bedroom size excellent. Great shower. Comfortable room.

Comfy bed and cleanliness - great breakfast.

Nice toiletries

Cons:

Nothing - everything great.

2026-03-18 • via Nuitee
M
Mandy • solo_traveller • nl
8
Pros:

Prima locatie erg vriendelijk personeel

2026-03-16 • via Nuitee
W
Ward • extended_group • gb
9
Staff very accommodating, quiet location, comfy, clean rooms
Pros:

Good continental

Cons:

The only minor thing was the shower needs a shelf or basket for soap/shampoo

2026-03-16 • via Nuitee
F
Frank • couple • gb
10
Great place to stay if you are in Hawick
Pros:

We had lovely one night stay. Our room was large with a great large bed. The bathroom was also large,
We walked into the town in the evening, very easy walk.
The guest lounge downstairs was a beautiful room with lots of light, a peaceful place to sit.
The breakfast room was also very nice, as was the breakfast.
Would certainly stay again the next time we visit Hawick.

Cons:

Nothing

2026-03-15 • via Nuitee
R
Rae • extended_group • gb
9
2026-03-14 • via Nuitee
E
Emma • solo_traveller • gb
10
Lovely stay
Pros:

Super luxurious and comfortable rooms with excellent wifi to be able to work from my hotel during parts of the day. I couldn't fault it. Excellent homely room, lovely breakfast with friendly and helpful staff.

Cons:

In an ideal world, serving evening meals would have been a bonus

2026-03-13 • via Nuitee
J
Jac • couple • gb
10
Pros:

Except hotel and lovely decor.

2026-03-11 • via Nuitee
M
Moira • couple • gb
5
Hopeless no customer service.. not a hotel .. you are left hungry and thirsty and they didn’t care
Pros:

It looks nice but no food , two tiny bottles of water in the room.. no bar .. couldn’t fill the kettle from the very small sink and water from tap not drinkable!!.... poor toiletries and no food .. in fact guy on reception cut us off down on the phone ( when we called to Co firm we could get food based on booking.com info and before we walked another 2km whilst in Hawick centre and GeV told us, after walking 18 miles, that there’s nowhere for food in Hawick and he seemed to think it was funny. We were tired and hungry and thirsty with no help / support from this supposed hotel …we were overall over charged for what is only a glorified B£B… not a hotel

Cons:

Nothing

2026-03-11 • via Nuitee
R
robert • couple • gb
10
2026-03-11 • via Nuitee
B
Bowie • family_with_children • gb
10
Pros:

Breakfast is excellent! Staffs are friendly.

Cons:

Everything are amazing. Just a wee thing about we were booked in four people but just 2 bottles of water

2026-03-07 • via Nuitee
H
Hazel • couple • gb
10
Pros:

Great location and good price

2026-03-01 • via Nuitee
M
Margaret • couple • gb
9
Pros:

Large comfortable rooms with a very good breakfast.

2026-02-27 • via Nuitee
N
Nicola • couple • gb
8
Relaxing, comfortable
Pros:

Character

Cons:

Unfortunately a rear view

2026-02-26 • via Nuitee
M
marion • couple • gb
7
Pros:

lovely period decor. beautiful house
. Owner lovely lady and chef also. Breakfast done to perfection.

Cons:

Would say it was a great 1st class b&b with all the historic features in the house but lacks the hotel vibe

2026-02-24 • via Nuitee
G
Graham • couple • gb
8
2026-02-23 • via Nuitee
K
kevin • couple • gb
8
2026-02-13 • via Nuitee
W
Wilson • solo_traveller • gb
9
Brilliant
Pros:

Receptionist was very pleasant and helpful, Breakfast was wonderful and staff very helpful and cheerful. Hotel was very well appointed and decorated.

Cons:

An evening meal would have been a nice option.

2026-01-22 • via Nuitee