Comfort Inn & Suites Augusta

Hotels
•
Choice Hotels International
8.8 (128 reviews)
517 West 7th, Augusta, Kansas, 67010 , Augusta , US
+1 706-736-6100

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Television in common areas
Free breakfast
Safe-deposit box at front desk
Smoke-free property
24-hour business center
Snack bar/deli
Free self parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / smooth check-in
Good breakfast (real food, well-liked)
Comfortable beds and attractive suites
Clean and quiet for many guests
Pool enjoyed by families
Convenient highway location with nearby food options
Cons:
Multiple cleanliness issues (dirty carpets, stained showers, musty/mold smells)
Serious incidents reported (bed bugs, wet carpet under HVAC)
Maintenance problems (no hot water, fridge defrost/flooding, TV/cable issues, loose toilet seat)
Broken ice machine on 3rd floor
Thin walls / noise from elevators and neighboring rooms
Some front-desk staff indifferent in isolated cases

Categories

Cleanliness
6.2
Multiple guests report cleanliness problems: dirty hallway carpets, moldy/musty smells, stained showers and unclean bathrooms, wet carpet under HVAC, reports of bed bugs and leftover food in refrigerators.
Service
9.8
Service is frequently praised: staff and front-desk described as friendly, helpful and accommodating (upgrades, smooth check-ins). A few isolated reports of indifferent desk staff are noted but most comments highlight strong service.
Location
9
Location is convenient for highway travel and has nearby food options; property is set behind others so the sign can be easy to miss — overall a convenient location for travelers.
Room Quality
8.3
Mixed room quality: comfortable beds and attractive suites reported, but several maintenance issues (fridge defrosting/flooding, no hot water, TV/cable box problems, loose toilet seat) and variable cleanliness affect room experience.
Amenities
9
Breakfast and pool are positively noted and enjoyed by families; however there are some amenity problems (broken ice machine, occasional in-room fridge issues).
Value for Money
8.8
Standard quality for this hotel tier; guests did not frequently comment on pricing or value explicitly.
Food and Beverage
9.4
Breakfast is repeatedly praised as 'real food' and 'wonderful'; one guest suggested adding biscuits & gravy but overall food/ breakfast receives strong positive mentions.
Overall Experience
9.9
Overall guest sentiment trends positive: many report very clean, quiet stays with helpful staff and good breakfasts, though notable cleanliness and maintenance incidents (mold, bed bugs, no hot water) lowered perception for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Indoor Pool and Fitness Center

Complimentary Buffet Breakfast

Convenient Location

Book your stay at Comfort Inn & Suites Augusta for a centrally located hotel with top-notch amenities. Enjoy the indoor pool, fitness center, and complimentary buffet breakfast during your visit. With 24-hour business center access and free Wi-Fi, you can stay connected and productive. Experience convenience with free self-parking and proximity to popular attractions like Towne East Square and Fox Run Dog Park. Make the most of your trip with a comfortable room equipped with modern comforts like flat-screen TVs, refrigerators, and microwaves. Don't miss out on this fantastic opportunity to stay at Comfort Inn & Suites Augusta.

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 128 reviews
Cleanliness: 6.2
Service: 9.8
Location: 9
Room Quality: 8.3
Amenities: 9
Value for Money: 8.8
Food and Beverage: 9.4
Overall Experience: 9.9
R
Rick
6
Pros:

Hallway carpets are dirty. A/C is off during early hours leaving the room hot and uncomfortable to sleep. Wall unit filters need to be replaced/cleaned. Smelled like mold.
Room 306

2025-10-12 • via Nuitee
D
Dan
10
Pros:

Breakfast was nice. Real food. Room was clean. Very nice place to stay.

2025-10-08 • via Nuitee
M
Michaela
10
Pros:

Service was great,allways is
Breakfast could use some Bisquit and gravy

2025-09-27 • via Nuitee
K
Katherine • family
2
Pros:

Room 217 - the fridge was defrosting and flooded the floor when I opened it. I cleaned that up. There was no hot water, so wasn't able to shower. Told the front desk they said they would make a note of it. TV didn't work unless I unplugged the cable box and restarted it. Every time I turned it off I had to reset the cable box again. Since I purchased through Expedia I was not able to get any type of compensation for two rooms. I also reserved room 218 and they had no hot water. Would not recommend this hotel. Expedia should compensate me for the inconvenience since the hotel didn't seem to care. All I ask for is a bed and shower; well I got one.

2025-09-14 • via Nuitee
J
John • partner
10
Pros:

quiet and check in staff was helpful

2025-09-11 • via Nuitee
C
Charlotte
6
Pros:

The bathroom was not clean.

2025-09-02 • via Nuitee
S
Sandra
4
Pros:

The shower was very stained/dirty looking.

2025-09-01 • via Nuitee
M
Michael • partner
10
Pros:

Nothing to complain about 👍

2025-08-29 • via Nuitee
G
George • family
10
Pros:

Beautiful finishes, well maintained, clean, staff helpful and pleasant. Great experience. Tucked in behind other properties on the highway so you have to watch for their sign.

2025-08-21 • via Nuitee
P
Pamela
8
Pros:

It was very nice, and the syaff was super friendly.

2025-08-18 • via Nuitee
M
Mark • family_with_children
10
Pros:

Comfortable bed and wonderful breakfast in a.m. to get the day started. So clean and quiet.

2025-08-09 • via Nuitee
V
Victor
4
Pros:

After a long day of traveling I had high hopes for this hotel, which unfortunately went unfulfilled. The night clerk was very kind & upgraded me to a suite because she knew my original room “smelled bad”. This made more sense as while waiting the lobby was filled with several unsavory drunken characters: apparently regulars well known to the clerk. The room itself was large & seemed nice, but was located right next to the heavily trafficked elevators. The tissue paper walls allowed me to hear all the noise from the elevators & room next door, which went on until 0200 & resumed again at 0630. The carpet below the HVAC unit was soaking wet & accounted for an unpleasant musty smell. Definitely one of my least favorite recent hotel experiences.

2025-08-07 • via Nuitee
J
Joe • family
10
Pros:

Clean and convenient. Good staff

2025-08-03 • via Nuitee
V
vince
8
As expected
Pros:

It was fine. Didnt care for the pillows at all.

2025-07-26 • via Nuitee
M
Meghan
10
Pros:

Staff was very friendly and helpful!!

2025-07-20 • via Nuitee
A
Alex • family
10
Pros:

.

2025-07-07 • via Nuitee
M
Matt
4
Pros:

No working ice machine on 3rd floor.
BED BUGS IN ROOM 303

2025-07-06 • via Nuitee
J
Jeff
8
not bad
Pros:

The staff was good, hotel was okay. The area had some food choices. Can't complain. Straight shot to Wichita on 400

2025-07-01 • via Nuitee
J
John
6
Pros:

Was able to book easily. Checked in okay. Person at registration having personal problems so not very happy at time. Room was nice but the toilet seat lid/seat loose and came off when using. The shower had not been cleaned and looked like maybe didn’t get finished cleaning. Refrigerator had food from previous people that might have stayed in same room. Let front desk know when checking out and she didn’t seem to care much. The people who work at front desk make first & last impression so we were not impressed by the personnel but the lobby looked nice and clean so that helped when first got there.

2025-06-23 • via Nuitee
J
Jamie • family
10
Pros:

Great stay. Very clean

2025-06-12 • via Nuitee