Luminor Hotel Jambi Kebun Jeruk By WH

Hotels
8.2 (25 reviews)
JL. Mpu Gandring No.72 Kebun Jeruk Jambi , Jambi , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Shared lounge/TV area
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Limited breakfast options

Categories

Cleanliness
8.03
Room is clean, but not too spacious.
Service
8.5
The staff are friendly and helpful.
Location
8.54
Hotel is about 30 mins from airport.
Room Quality
7.99
Room is clean, but not too spacious.
Amenities
8.22
Standard quality for this hotel tier.
Value for Money
8.18
Standard quality for this hotel tier.
Food and Beverage
7.93
Breakfast's menu is just okay. I hope they can improve more of the taste.
Overall Experience
8.2
General positive sentiment based on reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:33

Property Description

Modern Amenities and Convenient Location
Experience comfort and style at Luminor Hotel Jambi Kebun Jeruk By WH, just 2.8 km from Jambi Town Square. Each air-conditioned room features a flat-screen TV, electric kettle, and city views.

Delicious Dining Options
Start your day with a continental breakfast at Rock 'N Sugar Coffee & Bistro. Craving a meal in your room? Take advantage of our convenient room service.

Exceptional Services
Our 24/7 reception offers free valet parking assistance. Need laundry or dry cleaning? Just ask. Arrange airport transfers easily. Don't miss exploring nearby attractions like Sun Go Kong Temple and Taman Rimba Zoo. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 25 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.93
Overall Experience: 8.2
J
Julia • family_with_children • au
10
Excellent and keep it up
Pros:

The staff are friendly and helpful

Cons:

None

2025-12-01 • via Nuitee
J
Julia • family_with_children • au
10
Amazing
Pros:

Comfortable for stay and holiday

Cons:

Everything staff foods and location

2025-12-01 • via Nuitee
R
rover_rovero • Business • id
6
Hotel in Jambi
Pros:

The service is nice, staffs are friendly and helpful.
Room is clean, but not too spacious.
Breakfast's menu is just okay. I hope they can improve more of the taste. Hotel is about 30 mins from airport.

2025-10-11 • via Tripadvisor
F
Frenkiedenurik • solo_traveller • ru
8
2025-10-01 • via Nuitee
J
Julia • family_with_children • au
9
Cosy and comfortable
Pros:

Neath and comfortably

Cons:

Surrounding areas were we could easy found many restaurants, and others

2025-09-28 • via Nuitee
R
Raffaele Gori • solo_traveller • it
8
2025-08-22 • via Nuitee
S
Sri • solo_traveller • id
9
2025-07-29 • via Nuitee
E
Erna • young couple • au
8
Very good
2024-05-14 • via Nuitee
C
Chuan • young couple • hk
7
I am happy staying nice place. Thank you
Pros:

Overall the breakfast was good 👍

Cons:

Some of the local food and smells are strong.

2024-03-28 • via Nuitee
G
Gigih • review category business travellers • id
8
Very good
2023-01-16 • via Nuitee
T
Tri • family with young children • id
5
Passable
2022-09-27 • via Nuitee
D
Duvan • solo traveller • id
8
Very good
2022-09-26 • via Nuitee
M
Mohammad • review category business travellers • id
1
Bad
2022-09-17 • via Nuitee
N
nunothe9reat • Friends getaway
4
Laundry Service, sucks!
Pros:

Very very disappointing!!!! I stayed at 610. And by the time we stepped out of the lift, we could smell rubbish in the air..
And then, We experienced a very bad service, with misleading information given by receptionist, housekeepin and the laundry form.
We would like to have pressing service, they said it’s not available and we need to go with complete laundry or dry clean service and we are fine with that (however, pressing services are available in the form!). They confirmed that the laundry can be done within hours and we can have the clothes by tonight. Turned out when we call the housekeeping service to order the service, They cannot do that as it was already passed the service hours. Wait what? Why was it so different?
Housekeeping said that We need to drop the clothes by 12 noon at the latest to have it done by tonight. However, something odd that it was clearly stated in the laundry form that there are 2 laundry services, i.e laundry received from 8-10 and returned at 17.00 on the same day; and laundry services applicable from 8-16.00 returned/sent on the same day within 4hrs with extra charge of 100% from normal price - which we are fine with such clause.
When I argued with the statement in the form, they said that they just changed the vendor, and this current one has “operational hour”. They also said the receptionist doesnt know the current situation so they confirmed that it can be done. WTF! Why do I need to know such answer??
And why do u need to throw ur team under the bus? What an ATTITUDE!

I complaint to the receptionist - who confirmed before, for giving me wrong information and also questioned the different information within hotel staff. They apologized and mentioned that my call to the housekeeping was taken by the intern. So??
It didnt change the fact that the information on the paper and from the staffs are different.

They also said that they will revise the laundry form accordingly. Yeah right!
They said that they’ll send an iron here, but it’s been 30 mins, and I hear nothing!!

2020-02-22 • via Tripadvisor
M
Mayrisa
10
Pros:

Kamar Bersih dan nyaman, hanya saja sprey dan sarung bantal yg perlu diperhatikan .. ada noda kuning2 .. selebihnya oke

2019-03-11 • via Nuitee
V
Verified traveler
10
Pros:

good hotel

2019-02-12 • via Nuitee
A
Aulia Fahrozi
6
So so
Pros:

Standard services

2018-12-04 • via Nuitee
A
Airynsh • Business • id
8
Cozy Hotel
Pros:

Near to every place in Jambi City, the room is big, the bathroom clean, the breakfast is complete, the meeting room can accomodate 100 person. In front of the hotel you can find Indomart and Alfamart.

2018-10-21 • via Tripadvisor
D
Dr_JusufKristianto • Business
6
Hotel in central city of Jambi
Pros:

charming hotel
front office staff is less responsive,
clean room and attractive rooms
breakfast with a lot of choices, less extensive hotel parking
easy to find more tradisonal jambi food around the hotel

2018-03-24 • via Tripadvisor
A
anto_utomo • Business • id
8
Greatest 3 star hotel
Pros:

Valuable hotel for business, located at central city of Jambi, good access, clean and various breakfast food as good as 4 star hotel. The staff are very helpfull and gratefull. Can't wait to stay again in a moment

2018-03-03 • via Tripadvisor