Old Hall Hotel

Hotels
8.9 (1282 reviews)
High Street , Caister-on-Sea , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Spa
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Breakfast quality
Inconsistent service at restaurant
Small bar area

Categories

Cleanliness
8.93
Rooms were noted as clean and modern, generally a positive sentiment in reviews.
Service
9.4
Staff presence and helpfulness were often highlighted positively, although some isolated incidents were mentioned.
Location
9.44
Multiple reviews praised the hotel’s great central location, making it convenient for guests.
Room Quality
8.89
Rooms are spacious and comfortable, although a few minor complaints were raised.
Amenities
8.92
The spa and pool facilities received favorable mentions.
Value for Money
8.88
Feedback on pricing was mixed; while some found it a good value, others felt certain aspects did not match the price.
Food and Beverage
7.43
Breakfast received criticism, impacting the overall score for this category.
Overall Experience
9.3
Despite some issues, guests generally described their stay positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 15:47

Property Description

Luxurious Spa and Leisure Facilities
The Old Hall Hotel in Caister-on-Sea offers a relaxing retreat with a spa centre, indoor heated swimming pool, hydrotherapy pool, steam room, sauna, and a fully-equipped gym. Guests can unwind and rejuvenate in style during their stay.

Convenient Location
Situated just 4.5 miles from Great Yarmouth and within easy reach of Norwich, The Old Hall Hotel provides the perfect base for exploring the Norfolk Broads and nearby attractions like Cromer. With free parking and WiFi, guests can effortlessly venture out and discover the beauty of the region.

Comfortable Accommodation
Each room at The Old Hall Hotel features a flat-screen TV, ensuring guests have a cozy space to relax after a day of sightseeing. The combination of modern amenities and traditional charm guarantees a pleasant stay for every visitor.

Book your stay at The Old Hall Hotel now for a delightful blend of luxury, convenience, and comfort.

Important information:

Please note, children under 16 years of age are permitted to use the leisure facilities from 10:00 and 18:00 only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 1282 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 9.3
T
Trisha • solo_traveller • gb
8
Pros:

Friendly staff, large room with huge bed, food very good,

Cons:

The smell from the swimming pool and spa, was quite strong.

2026-05-15 • via Nuitee
P
Paul • extended_group • gb
5
2026-05-14 • via Nuitee
T
Timothy • couple • gb
9
Couldn’t fault it at all, breakfast was to die for and had lovely nights sleep.
Pros:

Location, swimming pool, sauna and jacuzzi.

Cons:

Rainwater shower didn’t work.

2026-05-14 • via Nuitee
J
John • solo_traveller • gb
9
2026-05-14 • via Nuitee
A
Alessandro • couple • it
10
Amazing
Pros:

Room, Spa, Restaurant

Cons:

More accessories in the bathroom

2026-05-11 • via Nuitee
T
Tina • solo_traveller • gb
9
Pros:

Comfy beds, location, parking.
Breakfast great. Staff friendly.

Cons:

Bathroom could do with cheering up. Grout and general appearance.

2026-05-11 • via Nuitee
G
Gavin • solo_traveller • gb
10
2026-05-09 • via Nuitee
K
Kate • solo_traveller • gb
10
Pros:

Very helpful and friendly staff.
Very clean.
Great service.

2026-05-09 • via Nuitee
R
Rachel • extended_group • gb
9
Very comfortable one night stay whilst walking the Norfolk Coast Path.
Pros:

Despite the name 'Old Hall' - the hotel was pretty modern, bright and spacious.

We stayed here in a twin room on our penultimate night of walking the coast path. It's in a good location - just a short 10 minute walk to the beach.

Our room was bright, spacious and clean, with aircon. Despite it being on a main road & having a busy pub and restaurant attached, our bedroom was quiet and a good night's sleep was enjoyed.

Decent bathroom with a powerful shower.

We ate dinner and breakfast at the adjoining restaurant. Good choices and good service.

The use of the well-equipped onsite leisure centre was welcome, although unfortunately it closed at 6pm (Sunday evening).

Cons:

Leisure Centre closing time.

2026-05-07 • via Nuitee
L
Leigh • couple • gb
10
Lovely will be coming again and food was delicious
Pros:

The swimming pool

Cons:

Nothing

2026-05-06 • via Nuitee
I
IAN • couple • gb
8
2026-05-05 • via Nuitee
A
April • solo_traveller • gb
9
2026-05-05 • via Nuitee
V
Vieira • couple • gb
10
Pros:

Room really clean, staff really polite and the food was amazing.

2026-05-04 • via Nuitee
S
SGarwoo • solo_traveller • gb
10
Excellent stay
Pros:

Everything! Lovely pool and spa area, very clean and well looked after, great food with an exceptional breakfast cooked to order, lovely decor in room and throughout the hotel. Would definitely recommend. Great location too, just a short walk to the beach.

Cons:

Slightly hard mattress for us but a mattress topper would have easily improved it.

2026-05-03 • via Nuitee
M
martin • couple • gb
10
We choose to stay for one night to make use of the spa facilities which were great and the rest of our stay matched. The
Pros:

Lovely hotel great facilities and the room was clean and modern and the bed was very comfortable. The staff were all super friendly and the cook to order breakfast was amazing.

Cons:

Nothing

2026-05-01 • via Nuitee
D
Dave Buckley • solo_traveller • gb
3
Disappointing, poor service from a member of staff and very expensive for what we received
Pros:

The room was nicely sized and clean. Parking was ok but would be a problem at weekends with the spa, the restaurant, and hotels guests vying for spaces. The food, when it finally arrived was good.

Cons:

I was only told about the noise in the courtyard from music two days before I arrived. If you don't want loud music outside your room, this isn't the hotel for you. The service we received at breakfast was appalling, the staff member treated us like idiots and it took nearly 15 minutes for her to take our order. There were only six people in the restaurant. The TV didn't work and when we asked the staff in the restaurant to see if they could do anything about it, they told us we would have to wait until 9.00am for someone on reception. We explained we were staying another night and would be leaving for the day by 9.00am. We got a shrug. When we returned the TV hadn't been fixed and decided we had enough of the poor service and left the hotel. Very disappointing and would not recommend a visit here.

2026-04-29 • via Nuitee
I
Isabelle • couple • gb
9
2026-04-28 • via Nuitee
B
Brian • couple • gb
7
For a two night stay it’s was suitable for our needs
Pros:

Close to the area we wanted to be in….reasonably priced

Cons:

The room wasn’t very clean… the bathroom door mouldings was covered with dust and the toilets on the ground floor behind the bar were very dirty

2026-04-26 • via Nuitee
S
shields • couple • gb
8
Nice Hotel
Pros:

Hotel was lovely...clean and tidy....
Breakfast was to perfect...
Staff were all amazing..

Cons:

Big football screen.....nowhere peaceful outside to sit...
Beds were a bit firm, but slept ok.

2026-04-24 • via Nuitee
J
Jon • couple • gb
9
2026-04-22 • via Nuitee