The Old Hall Hotel

Hotels
8.9 (1213 reviews)
High Street , Caister-on-Sea , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Breakfast quality
Inconsistent service at restaurant
Small bar area

Categories

Cleanliness
8.93
Rooms were noted as clean and modern, generally a positive sentiment in reviews.
Service
9.4
Staff presence and helpfulness were often highlighted positively, although some isolated incidents were mentioned.
Location
9.44
Multiple reviews praised the hotel’s great central location, making it convenient for guests.
Room Quality
8.89
Rooms are spacious and comfortable, although a few minor complaints were raised.
Amenities
8.92
The spa and pool facilities received favorable mentions.
Value for Money
8.88
Feedback on pricing was mixed; while some found it a good value, others felt certain aspects did not match the price.
Food and Beverage
7.43
Breakfast received criticism, impacting the overall score for this category.
Overall Experience
9.3
Despite some issues, guests generally described their stay positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 15:47

Property Description

Luxurious Spa and Leisure Facilities
The Old Hall Hotel in Caister-on-Sea offers a relaxing retreat with a spa centre, indoor heated swimming pool, hydrotherapy pool, steam room, sauna, and a fully-equipped gym. Guests can unwind and rejuvenate in style during their stay.

Convenient Location
Situated just 4.5 miles from Great Yarmouth and within easy reach of Norwich, The Old Hall Hotel provides the perfect base for exploring the Norfolk Broads and nearby attractions like Cromer. With free parking and WiFi, guests can effortlessly venture out and discover the beauty of the region.

Comfortable Accommodation
Each room at The Old Hall Hotel features a flat-screen TV, ensuring guests have a cozy space to relax after a day of sightseeing. The combination of modern amenities and traditional charm guarantees a pleasant stay for every visitor.

Book your stay at The Old Hall Hotel now for a delightful blend of luxury, convenience, and comfort.

Important information:

Please note, children under 16 years of age are permitted to use the leisure facilities from 10:00 and 18:00 only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 1213 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 9.3
J
Jon • couple • gb
7
Pleasant break
Pros:

Bedroom beat and clean
Restaurant good
Spa facilities excellent

Cons:

Bathroom in need of update

2026-03-20 • via Nuitee
G
Gill • solo_traveller • gb
10
2026-03-16 • via Nuitee
B
Barbara • couple • gb
10
Pros:

The staff are very friendly and helpful..the room was lovely..breakfast was excellent...we have stayed here lots and its always been good

2026-03-15 • via Nuitee
P
Peter • extended_group • gb
8
2026-03-14 • via Nuitee
M
Michelle • couple • gb
10
Nice stay in caister, lively pool and steam room to relax after journey. Good staff and food
Pros:

Room was clean and comfortable. Pool and steam room clean and relaxing. Breakfast was good. Staff friendly and helpful. Central location.

Cons:

Could do with a lounge area where you could relax quietly. Only area had 2 chairs at end of corridor away from facilities. Main areas have music playing. For us who used the pool or were out this was fine. However if travelling with someone who does not use the pool area, nowhere to relax quietly for any length of time.

2026-03-14 • via Nuitee
L
Liliana • couple • gb
10
2026-03-13 • via Nuitee
K
Kate • solo_traveller • gb
10
Great time x
Pros:

The staff were the best part all of them bar staff restaurant staff and in the swimming area

Cons:

You could hear people in next room so maybe a bit more insulation

2026-03-13 • via Nuitee
K
kristina • couple • gb
9
Great location, great breakfast ,great staff
Pros:

Breakfast was amazing and staff excellant well done
Spa and pool very nice 👌

Cons:

In the room there was no hooks to put coats on , only one chair to sit on and there was aplenty of space for a second chair
Twin beds were not wide enough
There a smell of mold in the room and mold around the windows , just needs attention to detail

2026-03-09 • via Nuitee
K
Kris • couple • gb
10
On the whole the stay was great and would recommend in a heartbeat, only issue was the single beds, didn’t fancy sharing
Pros:

Good location, facilities were excellent as was the breakfast

Cons:

Had a twin room was fine but the beds were very small for a single bed so didn’t sleep very well

2026-03-09 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Stayed at this hotel quite a few times now and it never disappoints, always a pleasure
Pros:

Everything

Cons:

Nothing

2026-03-08 • via Nuitee
R
Ronan • couple • au
7
2026-03-08 • via Nuitee
S
Sue • couple • gb
8
Enjoyable experience
Pros:

Large room, king size bed, fridge and heating just right

Cons:

View from the window was dismal

2026-03-07 • via Nuitee
M
Maggie • couple • gb
10
Awesome stay
Pros:

Everything was spot on. Had a really lovely stay .Gym was great. Swim was so relaxing. Had a lovely meal in the restaurant and breakfast was perfect too.

Cons:

Really couldn’t fault anything. Everything has been thought through. Will definitely stay again :) Thank you.

2026-03-07 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Nice pool, sauna and steam room.

Cons:

Early food closure @ 2000hrs.

2026-03-02 • via Nuitee
W
Wendy • couple • gb
9
On the first visiting this hotel very impressed nice day it has also a gym and a swimming pool in which we didn’t get to
Pros:

The property was very beautiful very clean and a good location

Cons:

The only thing I can say what I wasn’t that overstruck by but I cannot be helped was the view from our window was just of roof and satellite dishes and everything unfortunately but I know sometimes that can’t be helped by choice. The room itself was lovely even for some reason we was in a disabled one.

2026-03-01 • via Nuitee
P
Patricia • couple • gb
10
2026-02-28 • via Nuitee
C
Chris • couple • gb
9
We enjoyed our 2 night stay. Food was good, Plenty do to in the area.
Pros:

Lovely large room.

2026-02-26 • via Nuitee
S
Stefanie • couple • gb
9
2026-02-26 • via Nuitee
H
Hazel • couple • gb
9
Pros:

the staff were all very helpful and pleasant the room was spotless 🙂food delicious

Cons:

The mattress was lumpy and very uncomfortable 😐

2026-02-24 • via Nuitee
A
Adam • solo_traveller • gb
8
Great staff, standard rooms are dated.
Pros:

The staff here are amazing, breakfast is very high quality, and the bar and restaurant is lovely.

Cons:

I think the rooms are pricey for what they are, north of £130 for one night in February is high for quite basic accommodation. Shower over bath, very difficult to regulate temperature, and very dated overall. I have stayed in one of their premium rooms before, they are much nicer, but even more expensive.

2026-02-22 • via Nuitee