Holiday Inn Express & Suites - Milledgeville by IHG

Hotels
•
Holiday Inn Express
7.8 (20 reviews)
2600 N. Columbia St , Milledgeville , US
+1 478-295-1144

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
Laundry
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (multiple mentions)
Many reviewers reported clean rooms
Good, plentiful breakfast (yummy biscuits)
Convenient location near restaurants
Good price / strong value
Cons:
Noisy air conditioning reported frequently
Occasional strong odors and at least one roach sighting
Maintenance issues (broken toilet seat, elevators out of service)
Mailing/service failures from management
Low water pressure and reports of noisy/late-night guests

Categories

Cleanliness
7.5
Mixed signals: many reviewers called the hotel "clean" and "well kept," but there are notable complaints (roach in bathroom, overall cleanliness not great, lingering horrible smell) indicating uneven housekeeping.
Service
8.4
Generally praised — multiple comments about friendly, accommodating staff and named staff (Jasmine) — but some service failures noted (manager delays/mailing mistakes, indifferent desk clerk about elevator/smell).
Location
8
Location described as convenient to restaurants and to guests' destinations; no major negatives reported about location.
Room Quality
6.2
Several room-level issues: noisy air conditioning, narrow sheets, bad odors on some nights, broken toilet seat, low water pressure and elevator problems affecting room experience — overall below average.
Amenities
7.9
Breakfast amenity is a strong point (varied, tasty biscuits), but other amenities show problems (elevators not working, noisy AC) so amenities are mixed.
Value for Money
8.5
Multiple reviewers explicitly call out a great price and good value, indicating strong perceived value for cost.
Food and Beverage
8.7
Breakfast repeatedly praised as "yummy" with many choices and homemade-tasting biscuits; food service is a clear positive.
Overall Experience
7.2
Overall stays are often positive (many repeat guests, recommendations), but recurring operational issues (smell, maintenance, occasional poor service) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Amenities
Holiday Inn Express & Suites - Milledgeville offers air-conditioned rooms with flat-screen TVs and private bathrooms. Guests can enjoy in-room comforts like a coffee machine and CD player.

Fitness Center and Sun Terrace
Stay active at the hotel's fitness center or relax on the sun terrace. Whether you prefer a workout or soaking up some sun, there's something for everyone.

Convenient Location
Located in Milledgeville, with Kaolin Field Airport just 50 km away, our hotel provides easy access for travelers. Experience comfort and convenience at Holiday Inn Express & Suites - Milledgeville, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 7.5
Service: 8.4
Location: 8
Room Quality: 6.2
Amenities: 7.9
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 7.2
L
LUCIANA • family
6
Pros:

AC unit was not working

2025-10-05 • via Nuitee
D
David
8
Sleep comfort
Pros:

Air conditioner was much too noisy and we are used to extra large cotton sheets. Your were not wide enough for two people to sleep comfortably. My husband and I did not get a good nights sleep.

2025-09-27 • via Nuitee
J
John
4
Pros:

Left a piece of personal property which the general manager agreed to mail to me. Two weeks have passed and I still do not have the package. Delays in mailing and the wrong address have caused further delays in receiving this package. Careless attention to my phone number and address have caused significant delays. Poor service.

2025-09-10 • via Nuitee
V
Verified traveler
4
Good location but could use a cleaning
Pros:

Convenient to resturants and where we needed to be. Friendly front desk staff. Overall cleanliness not great in the room.

2025-09-07 • via Nuitee
S
Stephanie
10
Pros:

Very nice staff. Jasmine was great and very friendly.

2025-08-10 • via Nuitee
T
Tanya
10
Pros:

Great stay

2025-07-25 • via Nuitee
M
Michelle
10
Pros:

Nice clean hotel

2025-07-17 • via Nuitee
A
Amanda • family_with_children
10
Pros:

Great price

2025-07-15 • via Nuitee
W
william
8
Pros:

Great for what we needed. One night for a college tour

2025-07-14 • via Nuitee
D
Derek
10
Pros:

.

2025-07-12 • via Nuitee
A
Amanda • family
4
Pros:

There was horrible smell at motel on two nights of stay. Staff changed their response to each person that complained. On morning of checkout, elevators were not working. I went downstairs and asked the desk clerk if they were aware. She continued looking at her cell phone and said, "yeah." There was a guy also working sitting on couch in entry area. Neither moved. It would have taken a few minutes to put a sign on the ONE elevator on the only three floors. No concern or care given by your staff. My husband and I are both senior citizens with both replacement knees. It was tough but the lack of concern by your staff was shocking. They honestly didn't care that the smell was horrible or that people were waiting on a broken elevator that had no signage.

2025-06-30 • via Nuitee
R
Raaf • partner
10
Pros:

Clean, well kept property with friendly staff. Also a good value. What more can you ask for?

2025-06-23 • via Nuitee
J
Janet • family
10
Pros:

Very clean, great staff, and yummy breakfast with tons to choose from! We have family near by love to stay here!

2025-06-20 • via Nuitee
R
Robert
10
Pros:

Clean, friendly staff. Good breakfast options

2025-06-17 • via Nuitee
B
Bonnie • family
10
Pros:

Friendly front desk staff, very clean and well-maintained.

2025-06-13 • via Nuitee
C
Charles
10
Pros:

We enjoyed everything

2025-06-06 • via Nuitee
S
Sheree
10
Pros:

Excellent stay. Will recommend

2025-06-01 • via Nuitee
K
Kelly • family
10
Pros:

This was our 4th time staying here and everyone was so friendly and accommodating! It was quiet, great breakfast and very clean!

2025-05-20 • via Nuitee
M
Missy
10
Clean room, friendly service!!
Pros:

Room was very clean and comfortable. Will stay again.

2025-05-03 • via Nuitee
W
william
10
Pros:

Great service

2025-04-04 • via Nuitee