Sonesta Hotel Baltimore Inner Harbor

Hotels
Sonesta Hotels
7.7 (1107 reviews)
1 East Redwood Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Clean room
Cons:
Staff service at night
Room organization at check-in

Categories

Cleanliness
7.6
The room was clean but there were issues with room readiness upon check-in.
Service
6.57
Mixed feedback on staff; day staff were lovely, but night staff lacked helpfulness.
Location
9.1
Conveniently located near the stadium and harbor.
Room Quality
8.05
Comfortable bed and nice view, although issues with room organization were noted.
Amenities
7.09
No microwave in the rooms, and parking was a concern.
Value for Money
8.04
Standard value for hotel close to sports venues and downtown.
Food and Beverage
7.6
Limited food experience, as no meals were provided during the stay.
Overall Experience
7.57
Overall, a good stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Convenient Location
Situated in the heart of Baltimore, steps away from top attractions.

Modern Amenities
Enjoy a gym, business center with ATM access, and free WiFi throughout the property.

Nearby Attractions
Explore attractions like The Walters Art Museum and Baltimore Convention Center.

Book now to experience the best of Charm City at Sonesta Hotel Baltimore Inner Harbor.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per stay.

Location

Guest Reviews

7.7
Based on 1107 reviews
Cleanliness: 7.6
Service: 6.57
Location: 9.1
Room Quality: 8.05
Amenities: 7.09
Value for Money: 8.04
Food and Beverage: 7.6
Overall Experience: 7.57
Z
ZEYNEP solo_traveller us
7
2026-05-30 via Nuitee
A
Alex couple us
10
Great stay middle of inner harbor
Pros:

Confortable beds

2026-05-29 via Nuitee
A
Alex couple us
10
Good location in inner Harbor
Pros:

Location

2026-05-29 via Nuitee
O
Omar extended_group mx
10
2026-05-29 via Nuitee
S
Shaw solo_traveller us
8
Pros:

Comfortable and great location

Cons:

I don't feel like the AC was working correctly.

2026-05-27 via Nuitee
N
Nancy family_with_children us
6
Need to improve carpet and cleaning
Cons:

Carpet was wet and didn’t get the room we booked

2026-05-26 via Nuitee
M
Marisha couple us
8
Exactly
Pros:

Location

Cons:

Room had leftover food in fridge

2026-05-26 via Nuitee
S
sheila solo_traveller us
8
2026-05-24 via Nuitee
M
Mickey couple us
9
2026-05-23 via Nuitee
J
Javier couple us
9
I wouldn’t stay again.
Pros:

It was an ok location for the price. The staff was nice enough.

Cons:

I wasn’t aware that the entire property was pet friendly, and unfortunately that was a major downside for me. The smell throughout the facility was overwhelming, it smelled strongly of dogs, mixed with an excessive amount of fragrance that seemed intended to cover it up. Walking through the hallways actually made me feel nauseous.

I was also disappointed that there wasn’t an inclusive breakfast option available. Instead, I had to spend over $50 for breakfast next door, which was very subpar and came with equally disappointing service.

Having to pay for parking and then walk around the corner to access it was also inconvenient. While it wasn’t the worst hotel experience I’ve had, it definitely wasn’t enjoyable, and unfortunately I would not choose to stay here again.

2026-05-22 via Nuitee
J
Jasmine solo_traveller us
10
2026-05-22 via Nuitee
F
Fabio family_with_children us
1
Não se hospede neste hotel!!!
Pros:

Não sei, não nos deixaram fazer o check in e ainda cobraram o valor cheio da estadia.

Cons:

Funcionários que não tinham quarto e preferiram cancelar minha estadia, mesmo eu estando na recepção para fazer o check in (com 2 bebês no colo!!!).

2026-05-21 via Nuitee
T
Tiffany family_with_children us
7
2026-05-21 via Nuitee
M
Manmohan couple th
10
Might treat it as my second home on my Business trips
Pros:

Everything . Pity no dependable eaten or food

Cons:

Almost nothing . Yes not use to weed smell which was not there all the time

2026-05-19 via Nuitee
K
Ken extended_group us
5
Based on the room rate charged, I expected much better service in the room.
Pros:

The staff were all very pleasant and accomodating.

Cons:

First room had no lamps, shower curtain, coffee maker, refrigerator, or bureau for clothes. Was moved to a new room that also had no shower curtain. Housekeeping never showed up to my room for the entire 2-day stay. 1 of 2 elevators were not in service for the entire stay...I had to walk down the stairs from the 6th floor.

2026-05-19 via Nuitee
T
Tori solo_traveller us
5
2026-05-18 via Nuitee
B
Bryan extended_group us
8
2026-05-18 via Nuitee
S
Starr couple us
8
2026-05-16 via Nuitee
J
James solo_traveller us
9
Pros:

Location, room, service. All great

Cons:

NO BREAKFAST. 😂 I've stayed at 3 Sonesta hotels in 3 states. This one was the only one with no continental breakfast. Not even a coffee. 😂

2026-05-15 via Nuitee
T
Tajah couple us
10
2026-05-14 via Nuitee