Sonesta Hotel Baltimore Inner Harbor

Hotels
Sonesta Hotels
7.7 (1059 reviews)
1 East Redwood Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Clean room
Cons:
Staff service at night
Room organization at check-in

Categories

Cleanliness
7.6
The room was clean but there were issues with room readiness upon check-in.
Service
6.57
Mixed feedback on staff; day staff were lovely, but night staff lacked helpfulness.
Location
9.1
Conveniently located near the stadium and harbor.
Room Quality
8.05
Comfortable bed and nice view, although issues with room organization were noted.
Amenities
7.09
No microwave in the rooms, and parking was a concern.
Value for Money
8.04
Standard value for hotel close to sports venues and downtown.
Food and Beverage
7.6
Limited food experience, as no meals were provided during the stay.
Overall Experience
7.57
Overall, a good stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Convenient Location
Situated in the heart of Baltimore, steps away from top attractions.

Modern Amenities
Enjoy a gym, business center with ATM access, and free WiFi throughout the property.

Nearby Attractions
Explore attractions like The Walters Art Museum and Baltimore Convention Center.

Book now to experience the best of Charm City at Sonesta Hotel Baltimore Inner Harbor.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per stay.

Location

Guest Reviews

7.7
Based on 1059 reviews
Cleanliness: 7.6
Service: 6.57
Location: 9.1
Room Quality: 8.05
Amenities: 7.09
Value for Money: 8.04
Food and Beverage: 7.6
Overall Experience: 7.57
A
Alina solo_traveller ua
8
Гарне співвідношення ціна/якість
Pros:

Просторе і чисте ,швидко забронювала ,гарна ціна і приємний персонал

Cons:

Пройшло 3 тижні до сих пір не повернули депозит на картку 😕

2026-04-17 via Nuitee
J
Jameka family_with_children us
4
Started off bad, and ended the same.
Cons:

My room was not ready when I got there, and I got there hours after the check-in time. I had to leave my belongings at the front desk because I had an event to get to. Everything else was fine, until it was time to leave. It took valet 40 minutes to get my car so I could leave!

2026-04-16 via Nuitee
V
VASILIKI couple gr
9
Excellent location, friendly staff!!
Pros:

The location was excellent, the staff were friendly, helpful, and pleasant, and the room we were given was very clean and quite spacious.

Cons:

They asked for a mandatory deposit of $150, which was not mentioned in the original booking. This was very unexpected, as in all the other places we stayed it was clearly stated in the booking app. At least the money was returned at the end.

2026-04-14 via Nuitee
B
Bertocchi family_with_children us
8
Hotel was super convenient to all things Baltimore. Valet was great to have, and super convenient.
Pros:

The staff was super kind and bent over backwards for us.

Cons:

Hotel was clean, however the lampshades need some updating as they were not in the best shape.

2026-04-13 via Nuitee
S
shawn family_with_children us
10
2026-04-11 via Nuitee
family_with_children us
4
2026-04-09 via Nuitee
J
Jada couple us
10
I had an excellent day here and would come back
Pros:

The room was very nice. The bed was so comfortable. It was a very nice bathroom with a Bluetooth speaker built into the mirror and wall so cool. I like how the property was downtown near everything. I was specifically there for the Cardi B concert at the CFG Arena and it was such an easy commute to only have to walk five minutes across the street to get there. I will definitely book this hotel again if I went to Baltimore.

Cons:

There was nothing really wrong to me.

2026-04-09 via Nuitee
T
Tara couple us
1
2026-04-09 via Nuitee
J
Jose Maria family_with_children co
10
Pros:

Ubicación

Cons:

Poca variedad en los alimentos

2026-04-08 via Nuitee
G
Gergely couple hu
8
2026-04-07 via Nuitee
G
Grace couple us
10
2026-04-06 via Nuitee
K
Kaur extended_group us
1
2026-04-06 via Nuitee
W
William family_with_children us
3
Mauvaise
Pros:

We stayed all-night with same blanket

Cons:

No

2026-04-06 via Nuitee
H
Hazel couple us
10
2026-04-05 via Nuitee
T
Tennecia couple us
8
Waiting to talk the gm on Monday
Pros:

The location

Cons:

I paid for a king room for my husband and I and got there and they told me because they was short staffed the could not give me what I paid for didn’t even offer accommodations they advertised before the restaurant opened that is false advertisement

2026-04-05 via Nuitee
N
Narisa couple us
8
2026-04-03 via Nuitee
A
Aimee couple us
9
2026-04-02 via Nuitee
K
Karen couple us
6
Pros:

The welcoming staff and they are addressing a concern immediately

Cons:

The smell of the food from the restaurant
No hot water in the room for the coffee and tea

2026-04-02 via Nuitee
D
David solo_traveller us
7
Ok for a night (if you are a deep sleeper)
Pros:

Bed was comfortable. Hotel is "pretty" on the inside. Everything in the room worked. Great location. Valet's were quick and courteous.

Cons:

Room was on the street side. Every street noise came straight through the window. Only had one shade to pull down, and it was semi-transparent, so all the light from the outside came in the room (fortunately I'm a heavy sleeper). Only 1 cup of regular coffee in the coffee maker in the room. Shower head was less than optimal. Hotel says it has breakfast, but I a) never saw it b) there's no menu for it on the restaurant web site c) I couldn't find it.

2026-04-02 via Nuitee
R
Roque Gustavo solo_traveller ar
8
Muy buen hotel
Pros:

Muy buen hotel

Cons:

Nada

2026-04-01 via Nuitee