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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Cooking class
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Stand-up comedy
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Spa Center and Swimming Pool: Indulge in relaxation at the spa center with rejuvenating beauty treatments and saunas, followed by a refreshing dip in the swimming pool.
Elegant Rooms with Panoramic Views: Unwind in stylish rooms equipped with modern amenities, offering breathtaking views of the city skyline, ensuring a comfortable and memorable stay.
Convenient Location for Business and Leisure: Located in the heart of Nur-Sultan's business center, with easy access to popular landmarks like Bayterek Monument and Nurzhol Boulevard, making it ideal for both business and leisure travelers.
Book your stay at Ritz Carlton Astana now for a luxurious and unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for KZT 11,000 per person per night when using an existing bed.
People 3 years old and over stay for KZT 22,400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Это самый дружелюбный и доброжелательный персонал,которого я встречала.Благодарим вас за такой теплый прием,вы замечательная команда!Успехов вам!Невероятный завтрак!Отличный сервис!Супер удобная кровать!Классный спа!Рекомендую!Во всех трёх ресторанах очень вкусно!Супер!
Радошие персонала, чистота и отличный спа
Расположение, очень удобно до всех нужных локаций. Высокий сервис и заботливый персонал. Наличие хороших ресторанов в отеле.
Не продумана система поддержания чистоты в туалете, а именно нет гигиенического душа, автоматического очистителя, ершика и прочее.
Food, pool
None
Service
Clean rooms
Great
Nothing
Najlepszy Rutz Carlton, w jakim byłem od kątem obsługi personelu. Recepcja na najwyższymm poziomie - pomocny personel, pomogli dosłownie we wszystkim od przechowania w zamrażarce peoduktów, poprzez pomoc w pakowaniu irządzeń, które należało przekazać parntnerom biznesowym, przekazywanie wiadomości i paczek dla gości zewnątrz hotelu. Brawo i dzięuję. pokoje przestronne, łóżko wygodne, pomimo tem. na zewnątrz poniżej 30 st. mrozu w pokojach bardzo sprawnie działające ogrzewanie. Śniadanie "palce lizać", obsługa w restauracji na najwyższym poziomie. Na pewno tam wrócę. Dzięuję za pobyt. Do zobaczenia.
Wszystko OKEY ! *****
Номир The Rhe Ritz carlton Astana
Номер ночь Ritz carlton Astana
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