Element Kuala Lumpur

Hotels
•
Element by Westin
8.9 (1429 reviews)
Ilham Tower, Jalan Binjai , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Lovely and spacious room
Amazing breakfast
Cons:
Staff training issues
Cleanliness concerns in some areas

Categories

Cleanliness
8.29
Some guests mentioned issues like unclean areas in the washroom.
Service
9.26
Most reviews praised the staff as friendly and helpful.
Location
9.3
Numerous reviews highlighted the excellent location, close to attractions.
Room Quality
8.75
Guests appreciated the spacious and comfortable rooms.
Amenities
8.78
Amenities like kitchenette, breakfast options, and pool were well-received.
Value for Money
8.74
Satisfaction was expressed regarding the value for the price paid.
Food and Beverage
8.79
The breakfast spread received high praise from guests.
Overall Experience
9.26
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:42

Property Description

Luxurious Eco-Friendly Stay
Element Kuala Lumpur, housed in the iconic Ilham Tower, offers a unique eco-friendly experience designed by Foster + Partners. Enjoy stunning views of the city from your airy and spacious studio or suite, complete with modern amenities like the Westin Heavenly®Bed and in-room kitchen.

Wellness and Dining Options
Indulge in a balanced lifestyle at the 24-hour Motion fitness facility or relax at the spa and indoor saline swimming pool. Don't miss out on the local and international delicacies at TRACE Restaurant & Bar, a perfect spot to unwind after a long day.

Convenient Amenities and Attractions
With free WiFi, self-service laundry facilities, and a helpful multi-lingual staff, your stay is made comfortable and convenient. Explore nearby attractions like the Petronas Twin Towers and enjoy the Bikes To Borrow program for a unique cycling experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1429 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
N
NinaN • family_with_children • fi
8
2026-03-27 • via Nuitee
L
Luc • couple • ca
9
Bon endroit, bien situé.
Pros:

Literie très confortable. Belle salle de bain.
Chambre spacieuse.

Cons:

La climatisation qui est dirigée directement sur le lit et la ventilation est forte même au minimum.

2026-03-25 • via Nuitee
M
MK • family_with_children • my
9
2026-03-24 • via Nuitee
Z
Zava86 • extended_group • it
10
Pros:

tutto fantastico: camera, posizione, piscina con asciugamani forniti e anche la colazione a pagamento!

2026-03-23 • via Nuitee
E
Erika • family_with_children • lt
8
2026-03-21 • via Nuitee
E
Esther • couple • de
9
Zentrale, ruhige Unterkunft!
Pros:

Ruhige Zimmer mit Skylineblick. Early Check In war kostenlos möglich. Fußläufig zum KLCC. Uns hat alles gefallen.

2026-03-19 • via Nuitee
P
Phillip • couple • au
9
An enjoyable stay in a stylish, well located hotel.
Pros:

Element is a modern, stylish hotel. We had a large room, with great views, close to the elevators. The staff were very helpful and efficient. The breakfast consisted of a wide range of mostly Asian dishes, which were very tasty. The hotel was within 150 metres of the Ampang Park MRT station and only a short walk to a number of fine restaurants and bars.

Cons:

The pillows were very uncomfortable. Like many hotels the toaster settings were too low, thereby requiring two passes to actually toast the bread. This is a problem when there is a queue.

2026-03-19 • via Nuitee
T
Tobias • couple • at
10
2026-03-18 • via Nuitee
A
Abdullah • couple • my
10
2026-03-17 • via Nuitee
A
Abdullah • couple • my
10
2026-03-17 • via Nuitee
Y
yanming • couple • cn
8
2026-03-16 • via Nuitee
A
Alfiya • couple • kz
7
Отличная локация, но есть ньюансы
Pros:

Удобное расположение, до башен пешком 15 мин. Персонал приветлевый, в номере есть стандартный минимум- тапочки, утюг, гладильная доска

Cons:

Завтраки простоваты, душевые принадлежности ниже среднего качества. Через Букинг автоматом всплыло окно по повышению категории номера до Скайлайн, но по факту номер был с очень маленьким окном. Часть окна закрывала железная конструкция снаружи и непонятна стена внутри. Видимо несущая конструкция. Расстроилась конечно, почувствовав себя обманутой. На одноместной кровати 4 подушки и все жесткие. Зачем столько? Достаточно двух, но качественных.

2026-03-15 • via Nuitee
J
Julia • couple • gb
9
Fantastic experience in well located hotel with stunning views
Pros:

Wonderful location, 5 minute walk to metro, 10 minute walk to KLCC park. Breakfast was exceptional. Fantastic view from our room on 41 st floor. Friendly staff. Shower was powerful and room size good.

Cons:

We loved the swimming pool with its marvellous views but it could feel a little cold at times. It’s inside and the surrounding area is air conditioned so when you get out you feel cold.
Lifts are a little slow

2026-03-14 • via Nuitee
T
Tatu Petteri • couple • fi
9
2026-03-13 • via Nuitee
C
CHEE HOON • family_with_children • sg
9
2026-03-12 • via Nuitee
Y
Yuk Shing • extended_group • hk
10
Pros:

Very large room, comfortable bed, nice shower room
Have microwave oven and washing machine.
The master room is excellent.
Swimming pool is gorgeous.
Very close to train stations.

Cons:

Not much in the way of convenience stores and restaurants nearby.

2026-03-11 • via Nuitee
M
Mohammad Faiz • couple • my
10
Overall, it was a very pleasant and comfortable stay with great facilities and a convenient location
Pros:

Excellent stay at Elements Hotel KLCC. The room was comfortable, the facilities were well maintained, and the service was very good. The location is convenient and the overall experience was smooth and enjoyable. I would be happy to stay here again.

Cons:

The only inconvenience was the parking arrangement. Guests need to park in a separate area and walk over to the lobby, and the parking ticket needs to be validated at the lobby

2026-03-10 • via Nuitee
A
Ana Claudia • couple • lu
8
2026-03-09 • via Nuitee
C
Celia • couple • es
10
2026-03-09 • via Nuitee
D
Dominik • family_with_children • de
10
Großartig
Pros:

Tolle Aussicht und super Lage!
Das Zimmer war so wie man es sich wünscht.
Der Service freundlich und angenehm.
Man konnte sehr gut und ruhig schlafen.

Cons:

-

2026-03-07 • via Nuitee