Element by Marriott Kuala Lumpur

Hotels
•
Element by Westin
8.9 (1582 reviews)
Ilham Tower, Jalan Binjai , Kuala Lumpur , MY
+60 3-2771 3388

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Lovely and spacious room
Amazing breakfast
Cons:
Staff training issues
Cleanliness concerns in some areas

Categories

Cleanliness
8.29
Some guests mentioned issues like unclean areas in the washroom.
Service
9.26
Most reviews praised the staff as friendly and helpful.
Location
9.3
Numerous reviews highlighted the excellent location, close to attractions.
Room Quality
8.75
Guests appreciated the spacious and comfortable rooms.
Amenities
8.78
Amenities like kitchenette, breakfast options, and pool were well-received.
Value for Money
8.74
Satisfaction was expressed regarding the value for the price paid.
Food and Beverage
8.79
The breakfast spread received high praise from guests.
Overall Experience
9.26
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:42

Property Description

Luxurious Eco-Friendly Stay
Element Kuala Lumpur, housed in the iconic Ilham Tower, offers a unique eco-friendly experience designed by Foster + Partners. Enjoy stunning views of the city from your airy and spacious studio or suite, complete with modern amenities like the Westin Heavenly®Bed and in-room kitchen.

Wellness and Dining Options
Indulge in a balanced lifestyle at the 24-hour Motion fitness facility or relax at the spa and indoor saline swimming pool. Don't miss out on the local and international delicacies at TRACE Restaurant & Bar, a perfect spot to unwind after a long day.

Convenient Amenities and Attractions
With free WiFi, self-service laundry facilities, and a helpful multi-lingual staff, your stay is made comfortable and convenient. Explore nearby attractions like the Petronas Twin Towers and enjoy the Bikes To Borrow program for a unique cycling experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.9
Based on 1582 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
N
Noor Faezah • family_with_children • my
9
2026-10-29 • via Nuitee
L
Ling • couple • ca
8
2026-10-28 • via Nuitee
L
Lorinc • couple • hu
10
2026-10-27 • via Nuitee
M
Mohammed • family_with_children • ma
9
Pros:

Tout

Cons:

RAS

2026-10-26 • via Nuitee
R
Raish • extended_group • bd
9
It was really a pleasant stay at element
Pros:

It was an excellent experience. Specially, the staff name Rana was very supportive and friendly.

Cons:

Nothing to mention

2026-10-25 • via Nuitee
N
Negina • solo_traveller • uz
10
2026-10-24 • via Nuitee
S
Shi Rong • couple • sg
10
Amazing
Pros:

Excellent views and service

Cons:

None

2026-10-23 • via Nuitee
T
Trang • solo_traveller • de
10
Für 2 Nächte ein sehr gutes Hotel
Pros:

Sauber
Lage
Bett sehr bequem

2026-10-21 • via Nuitee
S
Soada • couple • ch
8
Très bon hôtel qualité/prix - juste le manque de quelques détails
Pros:

- L’emplacement
- La qualité du petit déjeuner et la possibilité de goûter beaucoup de spécialités Malaisiennes

Cons:

- Le fer à repassé a abimé plusieurs de nos vêtements
- le papier toilette à oublier d’être remis
- le gel douche était vide

2026-10-21 • via Nuitee
B
Biljana Gajic • extended_group • at
9
Sehr angenehm,
Pros:

Die Lage ist super, es sind 2 verschiedene Ubahn Linien in der Nähe. Die Zimmer bieten sehr viel Platz und eine schöne aussieht. Die Zimmer starten ab dem 41 Stockwerk aufwärts bis zum 53 Stockwerk. Das Frühstück war täglich ein bisschen anders es gab immer andere Kleinigkeiten die ausgetauscht wurden aber auch ein standard Essen was täglich da war. Die Säfte waren alle Frisch gepresst und das Personal war super freundlich und zuvorkommend. Wir haben auch die Waschmaschine und den Trockner im Hotel verwendet hat super funktioniert. Den Swimmingpool und den Fitnessraum haben wir leider nichtg geschafft zum verwenden aber die Ausstattung hat sehr gut ausgesehen.

Cons:

Das Licht im Zimmer ist für mich als Frau nicht ausreichend vorallem wenn man sich schminken und fertig machen will, das Licht ist nur von oben nicht von vorne. Den Föhn den wir im Zimmer hatten habe ich im Bad nicht anstecken können weil der stecker im Bad explizit nur für das Rasiergerät der Männer gedacht ist, das selbe mit meinem Glätteisen das fand ich leider auch nicht so toll. Ich habe es versucht aber dann hat es komisch angefangen komische geräusche zu machen, ich nehme einmal an das es an der stromspannung lag. Also im Bad fertigmachen hat leider nicht so funktioniert. Ich habe auch bei der Rezeption angemerkt aber ich mit an einem Tag Essen ins Zimmer bestellt habe und habe mir die Pizza Magerita bestellt. Die war grotten schlecht, die hat nach nichts geschmeckt, da wäre ein Tiefkühl Pizza besser gewesen. Leider ich habe 1 Stück gegessen und die dann vor der Tür stehen lassen, meine Anmerkung entweder richtige Pizza anbieten oder sie aus dem Bestellheft rausnehmen.

2026-10-20 • via Nuitee
Y
YULY MARLEN • couple • co
10
Excelente, gracias a todo el equipo por su atención
Pros:

Tiene todo para pasar una estancia muy agradable en KL, el desayuno es muy variado y delicioso

2026-10-19 • via Nuitee
A
Alex • solo_traveller • my
8
Pros:

Very nice view from hotel especially at night. But due to haze recently, not so clear view.

Cons:

Astro service disruption during raining. Iron/steamer is leaking. Request to change a unit during first day. But 2nd day morning when using still leaking. Not sure if they have changed or both units are faulty.

2026-10-19 • via Nuitee
A
Ariff • solo_traveller • sa
9
Great location and breakfast
Pros:

Location and breakfast spread. Breakfast with great view

Cons:

Nil

2026-10-19 • via Nuitee
J
Judith • couple • se
9
A very comfortable stay in the heart of KL!
Pros:

Clean, comfortable, very nice bed, would be comfortable for a longer stay. Great views!

Cons:

Nothing

2026-10-15 • via Nuitee
A
andrejus • couple • lt
10
Pros:

Everythig excellent! Staff, cleanliness, view from windows. Highly recommend.

2026-10-15 • via Nuitee
R
Rosan • family_with_children • my
5
2026-10-15 • via Nuitee
M
Mohammed • family_with_children • ma
9
2026-10-14 • via Nuitee
M
Maria del Rosario • solo_traveller • es
10
Un hotel con vistas al Skyline de KL
Pros:

Todo, la recepción en el piso 40 , la piscina con vistas, el desayuno con excelente café. Una estancia inolvidable

2026-10-13 • via Nuitee
B
Berancan • couple • tr
9
Manzara için kalınacaksa farklı bir otel seçilmeli. Sadece konaklama amacı için uygun.
Pros:

Konumu ve oda konforu güzeldi.

Cons:

Twins kule manzarası beklediğim kadar iyi değil. Sadece tepesi gözüküyor.

2026-10-12 • via Nuitee
K
katarzyna • solo_traveller • pl
10
2026-10-12 • via Nuitee