Element by Marriott Kuala Lumpur

Hotels
Element by Westin
8.9 (1558 reviews)
Ilham Tower, Jalan Binjai , Kuala Lumpur , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Lovely and spacious room
Amazing breakfast
Cons:
Staff training issues
Cleanliness concerns in some areas

Categories

Cleanliness
8.29
Some guests mentioned issues like unclean areas in the washroom.
Service
9.26
Most reviews praised the staff as friendly and helpful.
Location
9.3
Numerous reviews highlighted the excellent location, close to attractions.
Room Quality
8.75
Guests appreciated the spacious and comfortable rooms.
Amenities
8.78
Amenities like kitchenette, breakfast options, and pool were well-received.
Value for Money
8.74
Satisfaction was expressed regarding the value for the price paid.
Food and Beverage
8.79
The breakfast spread received high praise from guests.
Overall Experience
9.26
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:42

Property Description

Luxurious Eco-Friendly Stay
Element Kuala Lumpur, housed in the iconic Ilham Tower, offers a unique eco-friendly experience designed by Foster + Partners. Enjoy stunning views of the city from your airy and spacious studio or suite, complete with modern amenities like the Westin Heavenly®Bed and in-room kitchen.

Wellness and Dining Options
Indulge in a balanced lifestyle at the 24-hour Motion fitness facility or relax at the spa and indoor saline swimming pool. Don't miss out on the local and international delicacies at TRACE Restaurant & Bar, a perfect spot to unwind after a long day.

Convenient Amenities and Attractions
With free WiFi, self-service laundry facilities, and a helpful multi-lingual staff, your stay is made comfortable and convenient. Explore nearby attractions like the Petronas Twin Towers and enjoy the Bikes To Borrow program for a unique cycling experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.9
Based on 1558 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
S
Sharika solo_traveller nl
10
Pros:

Goede locatie, uitgebreid ontbijt, schone ruime kamer,heerlijke bed

Cons:

Geen

2026-08-28 via Nuitee
S
Simopappa solo_traveller it
10
Pros:

Cortesia del personale, pulizia, dimensione e comodità delle camere, posizione tranquilla ma comoda

Cons:

.

2026-08-26 via Nuitee
T
tommaso couple it
8
2026-08-26 via Nuitee
D
Dhana solo_traveller my
8
2026-08-25 via Nuitee
Y
Youssef couple fr
8
Un hôtel agréable, mais des installations à rafraîchir
Pros:

Bonne expérience dans l’ensemble, avec un personnel sympathique et professionnel, une bonne propreté et un service de qualité.
Très bon petit déjeuner aussi !

Cons:

En revanche, les installations commencent à être vieillissantes et mériteraient d’être rénovées. L’eau chaude met également beaucoup de temps à arriver, et l’écoulement dans les canalisations est assez bruyant. Enfin, l’hôtel est assez isolé, avec peu ou pas de commerces de proximité.

2026-08-25 via Nuitee
S
Sana family_with_children gb
10
2026-08-24 via Nuitee
S
Shubham couple in
10
2026-08-24 via Nuitee
A
Artūras couple cz
10
Incredible city views
Pros:

Spacious room with amazing view of the city. All of the Major skyscrapers are visible from the hotel. We also absolutely loved the location - it's like 10 mins from KLCC park and 10 min ride to Petronas towers. The food was great too. Good selection of food for breakfast. Honesty it's hard to beat the value for money this offers.

Cons:

Staff was a bit lost. We arrived a bit too early and they were confused as to what to offer to us, but it's no major issue.

2026-08-23 via Nuitee
M
Mark couple au
10
For my first stay in Kuala Lumpur this was an excellent location… you can walk to all the highlights of Kuala Lumpur and
Pros:

Great location, super clean, fantastic room, quiet and staff super helpful.

Cons:

Nothing

2026-08-23 via Nuitee
M
Muhammet Zahit couple nl
9
Unforgettable Stay
Pros:

Our room had an incredible, unbelievable view. Food was great and plant-based breakfast options were labeled. Small but useful fitness room. Very nice salted pool. I haven’t been to any other hotels in KL, but I assume this is one of the best.

Cons:

-

2026-08-23 via Nuitee
C
captainchou solo_traveller fr
9
Très belles prestations avec clnfort et situation idéale.
Pros:

Très bel hôtel avec tout confort et équipement nécessaire. La chambre skyview était très grande avec même une kitchenette.
J'ai beaucoup apprécié le robinet a eau filtrée pour remplir les bouteilles et ne pas avoir chaque jour des bouteilles d'eau. Ecomique et écologique.
Bonne literie et belle salle de bain et produits d'hygiène très agréables.
Le petit-déjeuner est très varié et chacun y trouve son bonheur.
Le personnel est agréable et au petit soin.
2 stations de métro se trouvent également a 5mn a pied de l'hôtel.
Séjour très apprécié.

Cons:

La piscine était un peu petite pour l'hôtel.

2026-08-23 via Nuitee
M
Megan solo_traveller mw
9
Great stay. Clean . Great food. Good location
Pros:

Great hotel. Great location. Clean beddings. Comfortable bed!! The selection of breakfast was extensive . Great room views

Cons:

Kindly consider adding smart TVs in room

2026-08-22 via Nuitee
R
Rami solo_traveller sn
10
Pros:

All good

2026-08-21 via Nuitee
W
Wajeha solo_traveller pk
7
Pros:

Fancy building. Nice staff. Decent size bed.

Cons:

Room was very average for the price. Their swimming pool wasn't functional and that was not put up as notice. The room had a window that got stuck and I genuinely expected more from the place given the price and the hype

2026-08-20 via Nuitee
E
Eva couple es
10
2026-08-20 via Nuitee
J
Jegors couple lv
10
2026-08-19 via Nuitee
A
Amanda family_with_children gb
10
Perfect location for Petronas Towers, view from room amazing and staff exceptional.
Pros:

Very modern hotel with comfortable beds, sink, fridge and microwave in the room. The view of KL was stunning from our rooms 4110 and 4111. Breakfast had everything you could imagine. The staff were outstanding and very accommodating - I know it is common place to store luggage, but we did that and then used the pool after checking out and showered too. Highly recommend and we will be looking for Element by Westin/Marriott again in the future (second time staying with this chain and both times were outstanding!).

Cons:

n/a

2026-08-19 via Nuitee
A
Aude solo_traveller fr
8
Bonne position, chambre bien equipee mais hotel peu accueillant pour les familles avec ados/enfants
Pros:

La piscine, les equipements dans la suite.

Cons:

Les demandes d'etages eleves pour nos 2 suites / chambres avec skyline view pour notre famille avec 4 enfants. Nous avons paye une somme extremement consequente et reserve il y a tres longtemps pourtant. Nous avons vu d'autres couples se faire surclasser sans avoir paye la vue et nous avons eu le droit a l etage le plus bas...un peu frustrant d'autant que nos 2 chambres n'etaient pas au meme etage. Nous avons vraiment eu le sentiment d'etre discrimine en tant que famille europeenne ? Nous n'avons pas apprecie la nombreuse clientele chinoise briuyante et ne respectant pas les regles de savoir vivre a la piscine par ailleurs. Aucun rappel à l'ordre du personnel.

2026-08-18 via Nuitee
F
Felix solo_traveller es
10
2026-08-18 via Nuitee
S
suluvhyme solo_traveller sg
10
2026-08-18 via Nuitee