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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Fruits
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Pet bowls
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
Review Highlights
Categories
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Property Description
Luxury Boutique Hotel in Downtown Charlotte
Exquisite Dining Options
Indulge in custom cocktails and light appetisers at Sophia Cocktail Lounge. Start your day with a delightful continental breakfast at the Library Lounge, offering locally sourced pastries and freshly ground coffee.
Elegant Rooms with Premium Amenities
Relax in style in rooms featuring a 55-inch 4K flat-screen TV, mini bar, and a luxurious en suite with white marble accents. Upgrade to a room with a floating bathtub for the ultimate pampering experience. Enjoy Frette Italian linen and Nespresso coffee for a touch of luxury.
24-Hour Fitness Center and Prime Location
Stay active at the 457-meter fitness center with top-notch equipment. Explore nearby attractions like the Mint Museum of Craft Design and Blumenthal Performing Arts Center. Book your stay at The Ivey's Hotel for a truly upscale experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 40 per day.
Location
Guest Reviews
An upscale five star boutique Hotel with a wonderful service. In-house additional amenities.
There is really only one option for parking which is valet. Definitely go that route to make your life easier.
Beautifully appointed rooms, fantastic service and high level of comfort and convenience
It was Amazing and Beautiful and Comfortable! Everything was Great!!
A random selection from the American Express Fine Hotels collection. Was going to a bowl game and picked property closest to the stadium. Round up being one of the best Fine Hotels we ever stayed in. Large suite. Clean, quiet renovated old department store. Everything was first class. If you need a place in downtown Charlotte walking distance from theatre, sporting venues, etc. I would highly recommend The Ivey.
It was cozy and comfortable.
It was cold in the bathroom, and the room…
But they fixed that by giving us a space heater…. Problem solved. They may want to put a rug in front of the toilet for some warmth, it is very cold on the floors.
DONT BOTHER! Very noisy, only one floor above a club and on a busy street. The only higher floors are privately owned, so there’s no escaping the noise. Despite asking for the quietest room, I was placed next to a stairwell that was especially busy due to the broken elevator, and a stairwell window kept the room from ever being dark. I asked for a fan, they have none. They have white noise machines but all were taken up by other people. Big surprise! I also called ahead and couldn’t get anyone on the phone for two hours before arrival. They seem understaffed.Overpriced for what’s offered—don’t waste your money.
We are not wealthy, but we have had some amazing experiences throughout the years and The Ivey’s is at the top of our list of hotel stays. My wife and I thoroughly enjoyed our stay and will definitely be back for a weekend getaway once again. The front lobby staff were friendly and welcoming and the process was very easy. We loved our stay despite not taking advantage of the restaurant or lounge on this visit. We did order in room service and it was very well done. The room was very clean and the interior design of a French theme was great without being too much. Kudos to housekeeping for making us feel so welcome, despite never seeing a member of housekeeping. The attention to detail made our little getaway something to remember and gave us a break from our everyday lives. Thanks so much.
My husband and I stayed at The Ivey's Hotel last week (12/17-12/19, 2025). We loved the place! The decor was so unique and beautiful. Our room was spacious and comfortable. The food from the Sophia Lounge was excellent. The entire staff was more than gracious, friendly and helpful. It's in a great location in uptown Charlotte. I used to shop at Ivey's Department Store so loved the decorative touches relating to the store. I would stay there again for sure!
Overall a pretty great stay. The room overlooked the inside area and the inside stairs, nothing much to see. While we were at the hotel the elevator was out of order. Not too big of a deal since we were just staying one night. The room was beautiful, we were welcomed with a cold bottle of champagne and glasses on the table in the room [which we were then charged $36 for] . I feel that is a shady tactic to sell the overcharged champagne. It seemed like a welcome gift since it was in our room on ice waiting for us!
Bed was very hard but the pillows were fantastic! The walls appear fairly thin since all night we could hear people on the stairs or beneath us.
Valley parking was $55 for the night and the car was returned to us with bird poop all over it.
The staff were nice to us.
Reality lived up to the pictures! Very friendly staff.
TV entertainment is dated. Access to smart TV’s would allow access to updated movies.
Location, decorations and luxuries
The Ivey's Hotel in Charlotte excels beyond the standard hotel experience. From the chic Parisian interior decor to the first class service that you will receive from the hotel valet service (Thank you, Marcus & Gavin!) to the front-of-house staff and housekeeping, you will be immersed in a truly relaxing environment. Enjoy guest services with a touch of the in room tablet along with all of the other quirky and quaint amenities, like the library room and Sophia's Lounge and a Parisian style veranda with bistro tables overlooking a massive atrium. This hotel is in a class of its own. Prepare to be pampered!
This place nailed it!!! The service was the best I have experienced! Super friendly and helpful. The price was inexpensive for what they deliver!
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