Terrazza Hotel

Hotels
8.7 (314 reviews)
Av. Senador Roberto Simonsen, 1665 , Campos do Jordão , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Cons:
Issues with cleanliness
Some amenities are dated

Categories

Cleanliness
7.38
Several mentions indicate issues with cleanliness, particularly from the review that highlighted poor room cleaning.
Service
9.35
Overall, guests praised the service, noting the staff's attentiveness and helpfulness throughout their stay.
Location
9.39
Positive feedback about the location being convenient and close to attractions.
Room Quality
8.84
Rooms were generally described as comfortable, though some issues with lighting and the shower were noted.
Amenities
8.37
Guests appreciated the amenities provided, including breakfast and the afternoon tea service.
Value for Money
8.83
The hotel is described as offering good value, especially considering its location and services.
Food and Beverage
8.38
Breakfast received mixed reviews, with some praising it and others highlighting a lack of variety.
Overall Experience
9.05
Mixed sentiments, but overall positive feedback with commitment to return, outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

Sophisticated Location
Terrazza Hotel, just a 2-minute drive from Capivari centre, offers a sophisticated stay in Campos do Jordão.

Cozy Accommodations
Rooms at Terrazza Hotel are equipped with heating, satellite TV, and a minibar. Chalets offer extra space and a fireplace for a cozy retreat.

Delightful Amenities
Start your day with a delicious breakfast buffet featuring fresh fruits and a variety of hot and cold drinks. Enjoy the library, lounge room with a fireplace, and event rooms for hire.

Book now for a memorable stay in Campos do Jordão!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 314 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
E
Elaine • solo_traveller • br
10
Pros:

A estrutura do hotel é maravilhosa, o estilo rústico encanta.

2026-09-17 • via Nuitee
E
Elisabete • couple • br
6
A estadia foi boa porém precisam melhorar nesses aspectos.
Pros:

Localização, exposição de objetos antigos, decoração.

Cons:

Falta de identificação na maioria dos itens do café da manhã. Café da manhã simples com poucas opções salgadas. Falta de opções para quem tem alguma restrição alimentar. Roupa de cama e travesseiros. Falta um maior cuidado com o ambiente: jardim, limpeza exterior e piscina suja e sem manutenção. Trenzinho turístico buzinando cedo dentro do estacionamento do Hotel para chamar os clientes, acordando e incomodando quem não contratou o serviço.

2026-09-16 • via Nuitee
Q
Quaresma • solo_traveller • br
7
Pros:

Atendimento dos funcionários

Cons:

O aquecedor não é suficiente , falta ducha ingienica no banheiro

2026-09-14 • via Nuitee
E
Evandro • family_with_children • br
7
Fair but could be better with more maintenance especial in the bathroom
Pros:

My kids loved the area, location, breakfast and the antiques on display. The hotel staff is very nice and attentive. The breakfast is extensive and delicious. However, the bathroom needs some attention, as its condition isn't great. The beds are comfortable, and the room is very cozy. The quiet at night is wonderful.

Cons:

Bathroom could be better conserved.

2026-09-14 • via Nuitee
G
genivaldo fernando dos • extended_group • br
9
Parabéns
Pros:

Ótimo

2026-09-11 • via Nuitee
A
Alexsandro Da • family_with_children • br
10
2026-09-08 • via Nuitee
M
Matos • couple • br
10
2026-09-06 • via Nuitee
O
ORGANISTA • solo_traveller • br
10
Pros:

Localização, receptividade, café da manhã.

2026-09-04 • via Nuitee
D
DEVALDO • solo_traveller • br
8
Pros:

Boa estadia , recomendo

2026-09-02 • via Nuitee
K
Kellen • couple • br
10
Excelente
Pros:

Limpeza, atendimento e conforto. O diferencial é o chá da tarde

Cons:

Não teve nada que me desagradou

2026-08-31 • via Nuitee
J
Jhoseph • couple • br
10
Incrível
Pros:

Aconchegante, limpo e bonito.

Cons:

Um pouco de barulho vindo dos outros quartos, mas é normal.

2026-08-31 • via Nuitee
L
Luciane De Goes • solo_traveller • br
10
Pros:

Hotel é ótimo café e quarto maravilhoso

Cons:

O banheiro precisa de uma reforma

2026-08-31 • via Nuitee
B
barbosa • solo_traveller • br
10
2026-08-31 • via Nuitee
K
Kátia • solo_traveller • br
10
Pros:

Eu amo o sossego tudo maravilhoso café da manhã chá da tarde 😍

Cons:

De tudo

2026-08-30 • via Nuitee
C
carla • extended_group • br
9
Estadia agradável, boa e atenciosa recepção, acomoda família perfeitamente. Indico
Pros:

Do aquecedor , camas confortáveis e cobertores

Cons:

A porta do boxe ao soltar batia forte, um espelho maior

2026-08-30 • via Nuitee
I
Igor • solo_traveller • br
10
2026-08-29 • via Nuitee
R
Renato Macedo Dos Santos • solo_traveller • br
10
2026-08-28 • via Nuitee
E
Eugenia • solo_traveller • br
10
Hotel que mais parece um museu com.obras de arte
Pros:

A decoração rústica do ambiente é linda. Gostei também do chá da tarde gratuito

2026-08-27 • via Nuitee
S
Sandra • solo_traveller • br
10
2026-08-25 • via Nuitee
G
Gisa • solo_traveller • br
10
Pros:

lugar maravilhoso!! nos sentimos bem avontade tudo lindo organizado.
toalhas bem limpas o colchão bom.

2026-08-24 • via Nuitee