Hyatt House Austin/Downtown

Hotels
•
Hyatt House
8.5 (3331 reviews)
901 Neches Street , Austin , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Noise from nearby venues
Issues with cleanliness in some areas

Categories

Cleanliness
8.39
Cleanliness was generally good, but some reviews noted issues with the shower and public areas.
Service
9.36
The staff received high praise for friendliness and helpfulness.
Location
9.4
The hotel's location is convenient and central, near various attractions.
Room Quality
8.85
Room size is appreciated, but there were mixed feelings about bed comfort.
Amenities
7.88
Amenities were acceptable, though some guests mentioned needing improvements.
Value for Money
7.34
Parking fees were considered high, affecting overall perceived value.
Food and Beverage
7.89
Breakfast options were available but of varying quality.
Overall Experience
8.86
Most guests had a very pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:10

Property Description

Luxurious Amenities
Hyatt House Austin/Downtown offers a blend of comfort and style with free Wifi, a seasonal outdoor pool, and a fitness center for guests to unwind and relax.

Delicious Dining Options
Guests can indulge in a hot breakfast buffet with a variety of options and visit the on-site H Bar for appetizers and cocktails. The market place also offers convenient on-the-go meals.

Prime Location
Conveniently situated in Downtown Austin, the hotel is just a short walk from major attractions like Capitol Building and Austin Convention Center, making it an ideal choice for both leisure and business travelers.

To experience the perfect mix of luxury, convenience, and hospitality, book your stay at Hyatt House Austin/Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 3331 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
R
Ricardo • couple • us
10
Centrally located, comfortable property.
Pros:

Confortable. Modern. Good location.

2026-06-27 • via Nuitee
A
Angel • couple • in
10
Everything was good, the room, the breakfast. But loved the staffs! They made us feel so welcomed!
2026-06-27 • via Nuitee
R
Ray • couple • us
10
we will stay at Hyatt House from now on!!!
Pros:

it was a great breakfast and dinner
the staff was accommodating and very professional!

Cons:

every thing was 5 star!!!
very friendly

2026-06-26 • via Nuitee
Y
Yadira • couple • us
10
2026-06-24 • via Nuitee
M
Mounika • couple • in
10
2026-06-24 • via Nuitee
J
John • couple • us
9
Great hotel, horrible area.
Pros:

Breakfast was outstanding

Cons:

the area around the hotel was not good. Homeless sleeping on the ground. People bothering you when you walk.

2026-06-24 • via Nuitee
L
Laurie • solo_traveller • us
10
2026-06-22 • via Nuitee
L
Latheef • family_with_children • ae
10
2026-06-22 • via Nuitee
P
Pedro • extended_group • pt
8
2026-06-22 • via Nuitee
L
Lionel • family_with_children • us
9
2026-06-21 • via Nuitee
A
anne • couple • nl
8
Goed hotel in het centrum
Pros:

Goed hotel met keukentje en zithoek en aparte slaapkamer op een centrale ligging
op loopafstand van de bezienswaardigheden

Cons:

Hotel was prima maar als je s’avonds terug loopt naar het hotel wel redelijk wat daklozen op de route.

2026-06-20 • via Nuitee
M
Michael • couple • gb
7
Overall we enjoyed our stay here. Good central location
Pros:

Nice hotel with informative receptionists. Quite a few popular places to see were walkable.

Cons:

Took ages for the dirty breakfast plates to be taken from the restaurant area back to the kitchen.

2026-06-20 • via Nuitee
D
DANIELA • family_with_children • br
9
2026-06-18 • via Nuitee
M
Michel • solo_traveller • fr
9
2026-06-17 • via Nuitee
C
Casandra • solo_traveller • us
10
2026-06-16 • via Nuitee
M
Margo • extended_group • us
9
I would stay again.
Pros:

Cleanliness, great staff, great breakfast

Cons:

Parking is expensive.

2026-06-16 • via Nuitee
D
Danyu • family_with_children • au
10
Pros:

The hotel is beautiful and in great location. Breakfast was excellent, hotel is so clean and everyone is super friendly and courteous.

2026-06-16 • via Nuitee
P
Perez • solo_traveller • us
10
Pros:

The breakfast was delicious 😋

Cons:

having to leave that place😐

2026-06-15 • via Nuitee
E
Erika • family_with_children • us
10
2026-06-15 • via Nuitee
D
David • couple • gb
10
All good, nice spot, nice people
Pros:

decent

2026-06-15 • via Nuitee