Hyatt House Austin/Downtown

Hotels
Hyatt House
8.5 (3197 reviews)
901 Neches Street , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Noise from nearby venues
Issues with cleanliness in some areas

Categories

Cleanliness
8.39
Cleanliness was generally good, but some reviews noted issues with the shower and public areas.
Service
9.36
The staff received high praise for friendliness and helpfulness.
Location
9.4
The hotel's location is convenient and central, near various attractions.
Room Quality
8.85
Room size is appreciated, but there were mixed feelings about bed comfort.
Amenities
7.88
Amenities were acceptable, though some guests mentioned needing improvements.
Value for Money
7.34
Parking fees were considered high, affecting overall perceived value.
Food and Beverage
7.89
Breakfast options were available but of varying quality.
Overall Experience
8.86
Most guests had a very pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:10

Property Description

Luxurious Amenities
Hyatt House Austin/Downtown offers a blend of comfort and style with free Wifi, a seasonal outdoor pool, and a fitness center for guests to unwind and relax.

Delicious Dining Options
Guests can indulge in a hot breakfast buffet with a variety of options and visit the on-site H Bar for appetizers and cocktails. The market place also offers convenient on-the-go meals.

Prime Location
Conveniently situated in Downtown Austin, the hotel is just a short walk from major attractions like Capitol Building and Austin Convention Center, making it an ideal choice for both leisure and business travelers.

To experience the perfect mix of luxury, convenience, and hospitality, book your stay at Hyatt House Austin/Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3197 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
S
Sir Russell couple gb
8
Cons:

The noise from venues around it, they have no control over it but it’s noisy to 12-2am depending on the day.

Be aware!!!!
We checked out a day early as the boom
Boom on the Thursday night was just too much.

2026-02-14 via Nuitee
G
Gavin solo_traveller gb
10
2026-02-13 via Nuitee
M
Mariela extended_group ar
10
Excelente hotel para pasar unos días en Austin
Pros:

Excelente desayuno en una zona muy tranquila de Austin pero cerca de todo. Muy cómodo el departamento

Cons:

Nada

2026-02-11 via Nuitee
G
Gregor K family_with_children pl
9
Pros:

Very good location in the city center, close to the congress building and 6th Street.
The apartment concept is great, with a fully equipped kitchen and a separate bedroom.
Breakfast is a typical American style — nothing special, but perfectly fine.
The bartender was amazing and shared a lot of useful information about Austin and places worth visiting.

Cons:

The only downside was the view from the room — it faced the wall of another wing of the hotel, which made it quite unappealing.
The rest was more than fine

2026-01-31 via Nuitee
K
Kun couple cn
10
2026-01-28 via Nuitee
L
Lilian extended_group us
10
I’ll be back
Pros:

Everything was great! The staff was very friendly

2026-01-28 via Nuitee
K
Kasper solo_traveller dk
10
Personale og service var i særklasse
Pros:

Personale og service var i særklasse

2026-01-27 via Nuitee
J
Joshua solo_traveller us
8
2026-01-26 via Nuitee
M
MANUEL couple es
10
Pros:

El apartamento era fabuloso.

Cons:

El Parking 45 dólares al día más 7% de impuestos. Es carísimo

2026-01-26 via Nuitee
S
szu yu couple us
7
Cons:

Too close to a club. Very very noisy. Earplug doesn’t help at all

2026-01-24 via Nuitee
L
leonard couple us
8
Pros:

It was nice and clean

Cons:

No free parking.

2026-01-23 via Nuitee
S
Shinichiro couple gb
10
2026-01-22 via Nuitee
H
Hedley couple au
9
2026-01-21 via Nuitee
F
Fredzy44 couple us
8
Awesome staff
Pros:

The staff is awesome, quiet and nice breakfast

Cons:

A bit far from center town

2026-01-20 via Nuitee
J
Jitender couple us
10
Pros:

good set up and fresh

2026-01-20 via Nuitee
F
Felipe family_with_children cl
9
Buen hotel, en las cercanías del centro de Austin
Pros:

El tamaño y los servicios de la habitación sobresalientes, muy amplia, cómoda y con todo lo necesario. El desayuno sin ser excelente, era bueno y bastante completo, no consideraba eso si, repostería. El personal muy amable para atender nuestros requerimientos.

Cons:

El baño de la pieza, tenía algunos problemas menores de mantención. El principal, el lavatorio tapado, lo cual fue solucionado rápidamente, después de avisar. La ducha tenía manchas feas en el piso.
En las cercanías del sector donde está ubicado el hotel, es común ver indigentes y personas salientes de fiestas, que crean una cierta sensación de inseguridad.
El precio de USD 45 por noche, del valet parking me pareció excesivo.

2026-01-19 via Nuitee
C
Colton couple us
9
Hotel was great for the purposes of our stay.
Pros:

The room came with a fridge, and the breakfast was good.

Cons:

The pool could have been better.

2026-01-19 via Nuitee
N
Nathalie couple fr
8
Bien
Pros:

Tout

Cons:

Rien

2026-01-19 via Nuitee
S
Sara family_with_children us
6
Cons:

AC was not working in the lobby/restaurant/bar/main floor (summer in TX). One of the 2 elevators was broken and it took 30+ minutes to get downstairs in the morning as all elevators were full each time it stopped at our floor.

2026-01-19 via Nuitee
A
Arianna couple us
10
Comfortable and quiet
Pros:

Room was clean breakfast was good

Cons:

Parking beside valet options

2026-01-19 via Nuitee