Hyatt House Austin/Downtown

Hotels
•
Hyatt House
8.5 (3224 reviews)
901 Neches Street , Austin , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Noise from nearby venues
Issues with cleanliness in some areas

Categories

Cleanliness
8.39
Cleanliness was generally good, but some reviews noted issues with the shower and public areas.
Service
9.36
The staff received high praise for friendliness and helpfulness.
Location
9.4
The hotel's location is convenient and central, near various attractions.
Room Quality
8.85
Room size is appreciated, but there were mixed feelings about bed comfort.
Amenities
7.88
Amenities were acceptable, though some guests mentioned needing improvements.
Value for Money
7.34
Parking fees were considered high, affecting overall perceived value.
Food and Beverage
7.89
Breakfast options were available but of varying quality.
Overall Experience
8.86
Most guests had a very pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:10

Property Description

Luxurious Amenities
Hyatt House Austin/Downtown offers a blend of comfort and style with free Wifi, a seasonal outdoor pool, and a fitness center for guests to unwind and relax.

Delicious Dining Options
Guests can indulge in a hot breakfast buffet with a variety of options and visit the on-site H Bar for appetizers and cocktails. The market place also offers convenient on-the-go meals.

Prime Location
Conveniently situated in Downtown Austin, the hotel is just a short walk from major attractions like Capitol Building and Austin Convention Center, making it an ideal choice for both leisure and business travelers.

To experience the perfect mix of luxury, convenience, and hospitality, book your stay at Hyatt House Austin/Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3224 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
I
Isabell • couple • de
9
Sehr gutes Hotel in bester Lage!
Pros:

Sehr schönes Hotel in bester Lage. Das Personal war hilfsbereit und sehr freundlich. Das Frühstück war gut.
Das Zimmer war sehr schön, groß und sauber.

Cons:

Das Zimmer hatte keinen Balkon.

2026-03-27 • via Nuitee
L
Lisa • family_with_children • us
6
It was sufficient.
Pros:

Convenient location

Cons:

Rooms felt old; rugs were dingy

2026-03-27 • via Nuitee
A
Alexander • solo_traveller • ch
9
2026-03-26 • via Nuitee
M
Morgan • couple • us
7
Pros:

Hotel was lovely! Room had amazing windows and views.

Cons:

The area wasn’t what we were expecting. Although close to 6th st we still preferred to call a car for safety purposes

2026-03-22 • via Nuitee
R
Roman • couple • at
9
2026-03-21 • via Nuitee
M
Marco Antonio • couple • us
8
2026-03-17 • via Nuitee
M
Marisa • couple • us
8
Pros:

Nice location if you are attending events at the Moody Center. Close to 6th Street bars and restaurants.

2026-03-15 • via Nuitee
A
Alejandra • family_with_children • us
3
2026-03-12 • via Nuitee
D
Douglas • family_with_children • us
10
Great experience
Pros:

Great room and great view!

2026-03-09 • via Nuitee
L
LeBeau • family_with_children • us
4
Pros:

location was great

Cons:

electric issues and no real solution

2026-03-09 • via Nuitee
M
Melinda • extended_group • us
10
2026-03-08 • via Nuitee
A
Angeline • solo_traveller • us
9
It was a great stay in a good location close to the airport.
Pros:

The staff was exceptionally friendly on check in. They recommended restaurants in the area when I was there. I also appreciated the early check in. Very clean and comfortable. The bar food was good too

Cons:

Not applicable.

2026-03-06 • via Nuitee
W
Wolfgang • couple • de
8
Gutes Hotel in zentraler Lage
Pros:

Zentrale Lage, große saubere Studiozimmer, freundlicher Service

Cons:

Matratze zu weich, Frühstück endet kompromisslos um 9:30 Uhr, Valet Parking sehr teuer

2026-03-05 • via Nuitee
A
Anna • couple • us
10
I love Austin!!!
Pros:

Very friendly staff and a great room!

Cons:

Parking

2026-03-05 • via Nuitee
C
Clara • family_with_children • fr
9
Pros:

Propre, bon petit déjeuner & personnel agréable!

Cons:

L'emplacement : quartier un peu dangereux le soir, beaucoup de drogués dans la rue

2026-03-05 • via Nuitee
C
Claire • family_with_children • us
8
2026-03-03 • via Nuitee
B
Buado • family_with_children • us
9
2026-03-02 • via Nuitee
T
Thales • couple • br
7
It was ok.
Pros:

The location, the gym and the staff

Cons:

The room. The bathroom is next to the bedroom and it didn’t close properly. So, it is possible to smell and hear what goes in the bathroom. For this price, you should have privacy.

2026-03-02 • via Nuitee
K
Kassandra • couple • us
10
2026-03-02 • via Nuitee
E
Ethyle • family_with_children • us
10
Pros:

We had a large corner room on the second floor

2026-02-27 • via Nuitee