Hyatt Place Santa Cruz

Hotels
•
Hyatt Place
8.6 (1263 reviews)
407 Broadway Ave , Santa Cruz , US
+1 831-226-2300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good amenities
Cons:
Odors in hallways
Hot tub absence
Carpet stains
Loud alarms in the night

Categories

Cleanliness
8.18
Cleanliness was positively noted, but occasional strange odors were reported.
Service
9.15
Staff were frequently described as friendly and helpful across multiple reviews.
Location
9.19
Multiple reviews praised the hotel's great location near dining and attractions.
Room Quality
8.64
Rooms were generally comfortable; however, some noted the need for updates.
Amenities
8.67
The hotel offered good amenities, although a hot tub was missed.
Value for Money
8.13
Good value, but some guests felt certain services were overpriced.
Food and Beverage
8.18
Breakfast was mentioned as tasty but inconsistent quality was noted.
Overall Experience
8.65
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Luxurious Amenities
Hyatt Place Santa Cruz offers a range of luxurious amenities including an outdoor swimming pool, a fitness centre, and a hot tub. Guests can relax and unwind in style during their stay.

Convenient Location
Conveniently located just 1.4 km from Santa Cruz Beach, this 3-star hotel is close to popular points of interest such as Seabright State Beach and Santa Cruz Beach Boardwalk. The ideal location for both leisure and business travelers.

Modern Comforts
Each room at Hyatt Place Santa Cruz is equipped with modern comforts such as air conditioning, a flat-screen TV, and free WiFi. The hotel also provides private parking, a 24-hour front desk, and a sun terrace for guests' convenience.

Experience luxury and comfort at Hyatt Place Santa Cruz. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1263 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.65
S
Silna • family_with_children • cz
9
2026-10-31 • via Nuitee
A
Amauri • couple • br
8
Ótima combinação de localização e acesso às atrações da cidade.
Pros:

Localização excelente para acessar e também para continuar a viagem. Próximo da praia. Tem piscina e o atendimento, tanto da recepção quanto do estacionamento foram excelentes.

Cons:

O espaço e a variedade do café tem espaço para melhoria

2026-10-30 • via Nuitee
H
Hannah • couple • at
10
2026-10-29 • via Nuitee
L
Lisa • couple • us
9
Perfect location
Pros:

The location was great very close to where my daughter lives the hotel was clean and the staff was wonderful

Cons:

Unfortunately the air conditioning unit made strange sounds and I couldn't get it to go away unless I turned it off completely

2026-10-29 • via Nuitee
S
Sabrina • solo_traveller • de
9
2026-10-27 • via Nuitee
S
Steven • couple • us
9
Pros:

Great room in a great location

Cons:

It happy how the demand pricing almost doubled the norm too rate.

2026-10-26 • via Nuitee
L
Leo • solo_traveller • us
9
2026-10-22 • via Nuitee
W
Winfried • extended_group • de
7
Nettes Personal, Zimmer sehr sauber und groß, die Einrichtung macht allerdings einen etwas betagten Eindruck
Pros:

Großzügiges Zimmer

Cons:

etwas altmodisch eingerichtet

2026-10-20 • via Nuitee
L
linda • couple • sv
9
Pros:

Muy buena ubicación y buen desayuno

2026-10-20 • via Nuitee
H
Helene • couple • us
8
Pros:

Indoor staff and outdoor valets were very professional, friendly, prompt and courteous. The free Breakfast offerings included hot oatmeal, hot potato wedges, sausage links, scrambled eggs, hard boiled eggs, waffles, dry cereals, bacon bits, bagels, breads, donut holes, yogurt, fresh cut up fruits, bananas, orange juice, apple juice, 2% and low fat milk, and coffee. Food was hot and plentiful and staff were continuously monitoring food items that needed replenishing.

Cons:

I would have liked a table and some chairs in our room as we stayed in the hotel for 7 nights. Also, we think your pool hours should be no later than 8 PM. There were continuous loud childrens' laughter in the pool area that we could hear in our room nightly through 10 pm, which is your Pool closing time. We think it should be much earlier, as it was disturbing our sleep.

2026-10-19 • via Nuitee
O
Odd • family_with_children • no
10
Pros:

Ok.

2026-10-15 • via Nuitee
R
Richard • couple • us
10
2026-10-14 • via Nuitee
P
Patrick • solo_traveller • us
8
Very good
Pros:

Comfortable Easy access

Cons:

No Lucius just a wine bar. No restaurant. Just bar food. The staff at reception were inexperienced and didn’t know where an alternative food outlet local to the hotel could be found as I am elderly. Breakfast was very good

2026-10-14 • via Nuitee
J
Jerome • family_with_children • us
5
Pros:

Nice and clean. Friendly staff. Good location

Cons:

Very noisy due to thin walls between rooms.
Car Valet mandatory for extra cost.

2026-10-14 • via Nuitee
M
Matias • solo_traveller • us
10
2026-10-13 • via Nuitee
M
Matias • family_with_children • us
10
Best experience
Pros:

Staff

Cons:

Nothing

2026-10-13 • via Nuitee
A
Alexander • solo_traveller • gb
9
2026-10-13 • via Nuitee
M
Matias • family_with_children • us
10
Best hotel in Santa Cruz
Pros:

Staff it’s awesome

Cons:

Nothing

2026-10-13 • via Nuitee
M
Miguel • couple • us
9
Great experience, and close to most of Santa Cruz’ attractions.
Pros:

The staff were all friendly and professional.

Cons:

Nothing.

2026-10-13 • via Nuitee
D
Draga • extended_group • us
10
Pros:

Breakfast was the best!!!! Great variety!!

2026-10-13 • via Nuitee