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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Pool sun loungers
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Rooms with Premium Amenities
Experience comfort and convenience in our modern rooms equipped with a desk, coffee machine, and a flat-screen TV. Relax in style with a private bathroom featuring a hairdryer and free toiletries. Some rooms even offer a balcony or seating area for added luxury.
Complimentary Access to Fitness Centre and Pool
Stay active and refreshed with complimentary access to the nearby fitness centre and pool facilities. Maintain your workout routine or take a leisurely swim during your stay with us.
Convenient Location near Major Attractions
Located just 1.7 km from Queen Street Mall and 2.3 km from City Botanical Gardens, Sage Hotel James Street offers easy access to Brisbane's top attractions. Explore South Bank Parklands and Brisbane Powerhouse, both just a short distance away.
Book your stay at Sage Hotel James Street for a memorable and enjoyable experience.
Please note that there is a 1.5% charge when you pay with Visa or MasterCard and a 3% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 4 years old and over stay for AUD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs AUD 40 per day.
Location
Guest Reviews
Easy access to Fortitude Valley shopping/dining precinct. Bed was comfortable which was the main thing.
2 of us in the room and only one face washer, we had to keep asking for an extra one along with toilet paper and tissues. My suggestion would be that if the toilet paper on the roll is nearly finished you leave another roll along with the tissues, if it is nearly empty perhaps just change it. Also the bedside light on the left side of the bed came loose and hung off the wall. We tried to fix it but it was still really loose which meant we couldn't adjust the light as it would fall off the wall.
Conveniently located and very comfortable. So happy we found this little gem
The first room we were allocated had an issue and we raised it, then the staff quickly moved us to another room, which was very nicely dealt with.
The room itself was clean and comfortable, but felt a little smaller than we expected for the price we paid. However, the location was great, so it convinced us that we paid for the location too. Overall, it was a good stay.
The construction that was going on in front of the hotel. However it was informed on the website when we booked, so we were prepared for the noise..etc.
Good location in James St. comfortable clean room.
Dog friendly room had everything our fur baby needed, bed, water and treats! Also the room was perfect for our human needs! Great use of space
Only good thing was the location!!
Disappointed given the price we paid! No mini bar, small rooms, only a desk chair to sit on, only 1 face washer, not even a pen!!!
We love to stay here, the location is great for sure but the staff are 100% the best we've ever experienced. Fun, kind, accommodating. Beautiful rooms and service. We will never stay anywhere else whilst in Brisbane. Never!
That we couldn't afford to stay a week lol
Good location, room was small but presentable
The drain in the shower was clogged, and the fridge stopped working
Nice bathroom and hotel facilities in the lobby. Location is great.
Room had musty smell, so suspect mould in bedroom as it had very little ventilation. I was assigned the room in the back corner which was quite dark and had only one window facing a wall. It received very little sun which left a very dark space requiring lights. I felt claustrophobic due to the lack of windows and light. Parking is not free and is located below the hotel.
Fantastic location!!! QA HOTEL right next door had amazing food for dinner.
Bathroom flooded due to blocked drain.
Parking was an issue as it is a public car park and no spaces reserved for the hotel. Advertised as having Breakfast service but it’s not on site. It’s at a nearby cafe.
Great location, so close to the shops and restaurants on James St. They allow pets which is a bonus.
Very noisy neighbors and couldn’t sleep
Great location, clean and comfortable rooms, friendly and helpful staff.
Nothing
Location. But everything was seamless and easy!
Noise of nearby construction was annoying as well as room location but overall OK
The room itself had some good aspects — the air conditioning worked really well and kept the room nice and cool, which made the stay more comfortable. that was about it.
The bedding was disappointing. The sheets weren’t properly fitted into a doona cover and were instead placed on top of a foam doona that had visible stains, which made it feel quite unhygienic and uncomfortable.
The view also wasn’t what I expected, which was disappointing from the start. Unfortunately, the overall cleanliness of the room made things worse — when I checked behind the bed, there were stains that looked like old drink spills, and the vents were extremely dusty. This even triggered hay fever symptoms during our stay, making it quite uncomfortable.
Another frustrating issue was the $100 deposit. While I understand why a deposit is required, I was charged twice after my stay. I spent about a week going back and forth between my bank and the front desk, only to be told to wait while the transaction was still pending. Although the duplicate charge eventually disappeared after two weeks, I never received my original $100 deposit back, despite leaving the room spotless.
Overall, the experience was disappointing, particularly in terms of cleanliness and how the payment issue was handled. I hope this feedback is taken seriously and improvements are made.
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