Victory House Leicester Square

Hotels
7.8 (4376 reviews)
14 Leicester Place , London , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High price for value
Small and uncomfortable rooms

Categories

Cleanliness
6.66
Several reviews mentioned poor room ventilation and maintenance issues.
Service
8.63
Most reviews highlighted friendly and helpful staff, making the experience enjoyable.
Location
9.17
Guests frequently praised the excellent location, close to key attractions.
Room Quality
7.12
Some reviews indicated rooms were small and had issues with comfort.
Amenities
7.65
Amenities received mixed feedback, with some great service reported but some issues with room conditions.
Value for Money
7.11
Feedback indicates mixed feelings about pricing relative to service and amenities.
Food and Beverage
8.16
Positive feedback on food quality, although not extensively covered.
Overall Experience
7.93
Overall experience was affected by both positive staff interactions and some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Luxurious Accommodation
Experience the glamour of London's cinematic history at Victory House Leicester Square. With 86 stylish bedrooms and suites, each designed to reflect the area's allure, enjoy front-row views to exclusive film premieres right from your room.

Prime Location
Situated in the heart of London on Leicester Square, immerse yourself in the vibrant atmosphere of the city. Explore nearby Soho and Piccadilly Circus, all just a stone's throw away from the hotel.

Modern Amenities
Indulge in comfort with luxury mattresses, rainfall showers, and Samsung Smart TVs in every room. Stay connected with complimentary WiFi and stay refreshed with complimentary water.

Experience the epitome of luxury and convenience at Victory House Leicester Square. Book now for an unforgettable stay in London.

Important information:

Victory House Hotel is proud to donate 2% of its sales to charities that support education for underprivileged and disadvantaged communities across Britain.

Extra beds can be requested in some rooms but are not guaranteed for any room category. Please contact the property in advance for more details. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The room photos are representative of the brand and the actual room decoration and layout may vary.

Please note that the card used to make the booking has to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 4376 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
K
Karen • couple • gb
7
Expected more for £198 for one night, but location was good.
Pros:

Friendly staff and welcolming

Cons:

The lift was not working and had to take several flights of stairs.

2026-04-04 • via Nuitee
A
Angélique • couple • fr
10
Vraiment très bien quelques point a améliorer mais rapport qualité prix très très bien
Pros:

L'emplacement la taille de la chambre la vue sur The London Eye la propreté! Le fait qu'on 'entendent pas le bruit sur la place on est partie en semaine alors je ne peux pas dire pour le Week-end. Le frigo, le coffre fort, les rideaux. La literies exceptionnelle! Le personnel impeccable.

Cons:

Le manque de brosse pour les toilettes, il n'y avait pas de peignoir comme dit dans la description. Ah oui Le fait qu'il manque la possibilité d'aérer la chambre meme avec un tout petit espace par les fenetres pour renouveler l'air et la clim bruyante impossible de dormir avec et du il a fait tres chaud la nuit.

2026-04-04 • via Nuitee
K
Kim • couple • gb
8
Perfect location for theatres and restaurants.
Pros:

It was in the best location for our evening at the theatre. Room warm, clean with a comfortable bed. Friendly staff. Would recommend

Cons:

Location was very noisy into the early hours - obviously not surprising considering the location.
It was initially difficult to find the small entrance door to the hotel among the shops, bars and restaurants.
The room needed the mirror to be above the dressing table rather than the fridge.
Didn’t like the glass bathroom door.

2026-04-03 • via Nuitee
K
karen • couple • gb
6
Great location & lovely staff
Pros:

Location & staff

Cons:

Room cold & temp would not change when thermostat was adjusted.

2026-04-03 • via Nuitee
T
Turkan • solo_traveller • tr
9
2026-04-02 • via Nuitee
N
Nathan • family_with_children • gb
8
Was a pleasant stay
Pros:

Location and comfort

Cons:

Breakfast was at sister hotel

2026-04-01 • via Nuitee
G
Gordon • couple • es
8
Lovely hotel in excellent location
Pros:

Beautiful rooms and very comfortable beds.

Cons:

Air conditioning did not work until an hour before ww checked out. We were told an engineer would repair it on our second day, but it did not work until 9am on the Wednesday of our stay.

2026-04-01 • via Nuitee
S
Serena Lombardi • couple • it
9
Pros:

Ottimo rapporto qualità prezzo personale gentilissimo posizione eccellente camera ampia

2026-04-01 • via Nuitee
D
Delphine • solo_traveller • fr
7
2026-03-31 • via Nuitee
T
Thomas • couple • gb
10
Pros:

Great stay and location please was bang on

2026-03-31 • via Nuitee
D
Dávid • couple • hu
4
2026-03-31 • via Nuitee
S
Simon • couple • gb
10
Pros:

Location, price, staff and room. All exceptional

Cons:

None

2026-03-30 • via Nuitee
T
Tomas • couple • es
1
Disaster
Pros:

Location

Cons:

AC wasn’t working and there was no heat in our room until midnight. Our room was too noisy: couldn’t sleep until 3am.

2026-03-30 • via Nuitee
F
Federico • extended_group • es
10
Cons:

No tenía ventanas para abrir

2026-03-30 • via Nuitee
V
Veronika • family_with_children • hu
2
Cons:

Duplán foglalták be a szobát. Mire odaértünk, nem volt meg a szoba. Átirányítottak bennünket egy másik hotelbe, amelyik annyira nem tetszett.

2026-03-30 • via Nuitee
S
Simon • couple • ca
6
Not your typical hotel experience, but great location!
Pros:

Great location, right in the heart of London and surrounded with all the theatres. If you want to see musicals it’s perfect! It is on a square tho so cars can’t come all the way to hotel you have to be dropped off and walk to it. Also lots of events happening every night so very noisy at night.

Cons:

We booked a suite, but the bathroom was tiny. You do get a big corridor and bedroom area but I thought the bathroom would be bigger too. Had I known I would have booked a regular room. They also offer breakfast but at a partner hotel 5min walk away. It’s not a bad place at all, just know it’s not your typical hotel experience.

2026-03-29 • via Nuitee
N
Nicola • couple • gb
9
Just perfect
Pros:

The room was just beautiful with 2 cute porthole windows and a lovely view over London. It was clean and comfortable with good facilities. We included breakfast in our stay and this was provided by a nearby hotel on the 9th floor with exceptional views over London and the breakfast was also superb

Cons:

There was nothing about the stay we didn't like

2026-03-29 • via Nuitee
M
Mairead • couple • ie
10
2026-03-29 • via Nuitee
P
Philip • couple • gb
7
A four star disguised as a three star. Great location though, and reasonable value
Pros:

Excellent location. Amazing view of Leicester Square!

Cons:

The reception area is unprepossessing, though the staff are friendly. The breakfast area is downmarket, like a low-price coffee bar. The whole ground floor needs an upgrade. One of the two lifts wasn't working, and the call button on the remaining lift was faulty. I don't like the matt brown decor everywhere. The exterior looks as if the building is empty, and the front door is very unobtrusive. It's ok but feels a bit tired and understaffed.

2026-03-29 • via Nuitee
R
radubv • couple • us
8
Pros:

Very kind staff, that helped us switch rooms after we had been assigned the handicapped room. I suspect they even upgraded us, which was kind. Breakfast is great too! Location is unbeatable for a London city trip

2026-03-28 • via Nuitee