Hotel Boutique Casa Montalvo Cuenca

Hotels
9.9 (265 reviews)
Juan Montalvo 8-33 entre Simon Bolivar y Mariscal Sucre , Cuenca , ec

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Great location
Cons:
Cold room
No power outlets available

Categories

Cleanliness
9.84
The room was clean and comfortable as mentioned in several reviews.
Service
10
Staff described as very friendly and attentive, providing excellent support.
Location
9.84
Centrally located, allowing easy access to the historic district.
Room Quality
9.84
Rooms described as spacious and comfortable, with pleasant decor.
Amenities
9.84
Amenities like the breakfast and garden were positively highlighted.
Value for Money
9.84
Overall value was regarded positively based on service and amenities.
Food and Beverage
10
Breakfast was frequently praised, considered excellent by multiple guests.
Overall Experience
10
Reviewers expressed a strong overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Charming Historic Bed & Breakfast in Cuenca's Town Centre

Cozy Accommodation: Casa Montalvo Bed & Breakfast provides a comfortable stay with free WiFi, a terrace, and rooms equipped with flat-screen TVs.

Ideal Location: Situated in Cuenca's historic town centre, guests are just a 5-minute walk from the picturesque Tomebamba River's ravine. Explore nearby attractions like Pumapungo Museum (2 km away) and the Modern Art Museum in San Sebastian Park (2 blocks away).

Convenient Access: With Cuenca's popular El Vado just steps away, guests can easily immerse themselves in the local culture and vibrant atmosphere.

Book your stay at Casa Montalvo Bed & Breakfast for a memorable experience in Cuenca's charming historic district.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.9
Based on 265 reviews
Cleanliness: 9.84
Service: 10
Location: 9.84
Room Quality: 9.84
Amenities: 9.84
Value for Money: 9.84
Food and Beverage: 10
Overall Experience: 10
V
Victor Manuel couple ec
10
Si buscas un lugar cómodo, bien ubicado y con buena atención, hospedate en Hotel Casa Montalvo - Cue
Pros:

La ubicación, tranquilidad, la habitación, amabilidad de las personas, en si el lugar muy bonito, lo recomiendo para hacer turismo en Cuenca y sus alrededores y para luego de un día muy agitado descansar tranquilo

Cons:

El hotel en sí estubo muy bonito, la habitación cómoda, con mucho espacio, cálido, bien ubicado, el desayuno muy bueno, la personas que nos atendieron muy amables siempre con una sonrisa.

2026-08-28 via Nuitee
N
Nieto couple ec
1
Pros:

It's in a downtown location. La ubicación es céntrica.

Cons:

They intimidate guests into leaving positive reviews for their stay. I was literally threatened with ejection several times. They messaged me in the middle of the night telling me not to make noise or I’d be kicked out—the strangest part being that I wasn't even in the room at the time. It’s like a retirement home; I wouldn't recommend it for young people, and the price is high for what you get—small TV, no blackout curtains. The floor creaks terribly, and you can hear everything being said at the reception desk. I asked to change rooms and they tried to charge me extra; in the end, I decided to leave because of all the issues. They didn't refund the night and kicked me out abusively a terrible experience.

Intimidan a los huéspedes para que califiquen bien la estancia. Fui literalmente varias veces amenazado con una salida. Me escribieron a horas de madrugada para indicarme que no haga ruido o sería expulsado del sitio, lo más curioso es que no me encontraba en la habitación. Es como una casa de retiro para abuelitos no la recomiendo para gente joven y el precio es alto para el lugar, televisor pequeño, sin cortinas black out. El piso suena terriblemente se escucha todo lo que hablan en la parte de recepción, pedí cambio de habitación y me intentaron cobrar extra, al final preferí salir por tantos inconvenientes, y no me devolvieron la noche y me sacaron de manera abusiva terrible experiencia.

2026-08-28 via Nuitee
I
isabel solo_traveller es
10
Pros:

El buen trabajo de todos

2026-08-26 via Nuitee
J
James solo_traveller us
10
2026-08-25 via Nuitee
S
Scott couple us
10
A Wonderful Six-Night Stay at Hotel Boutique Casa Montalvo in Historic Old Town Cuenca!
Pros:

Tran and I had a wonderful six-night stay at Hotel Boutique Casa Montalvo in the heart of Cuenca’s Old Town. From the moment we arrived, everyone made us feel less like hotel guests and more like family.

We stayed in the Cottage Suite overlooking the garden. It was peaceful, quiet, and a wonderful place to relax after a day of exploring Cuenca. The hotel’s rooftop terrace is another highlight, with a view of the Catedral de la Inmaculada Concepción, Cuenca’s famous New Cathedral.

But what really made our stay special was the people. Wilmer, the owner and manager, was incredibly welcoming and attentive. He is also quite the chef! He works alongside Sonia preparing breakfast, and his plating skills are amazing. He often creates beautiful designs on the plates that made our already delicious breakfasts look almost too good to eat.

Sonia, Marilyn, Guadalupe, Anita, and Madelaine were all wonderful as well. Each of them contributed to making our stay comfortable and enjoyable, and their genuine warmth and kindness were something we will remember.

By the end of our six nights, it truly felt like we were saying goodbye to friends rather than hotel staff. We hope Tran and I left a little of ourselves with them as well, because we certainly took some of their warmth and kindness with us.

We have stayed at many wonderful hotels during our travels around the world, and Hotel Boutique Casa Montalvo is one we will remember for a long time. We highly recommend it to anyone visiting Cuenca, and we would happily stay there again.

Thank you, Wilmer, Sonia, Marilyn, Guadalupe, Anita, and Madelaine, for making our stay so special! We can't wait to return!

2026-08-23 via Nuitee
A
Andrew solo_traveller au
10
Very comfortable and staff are brilliant.
Pros:

The room was clean and very comfortable and the location was perfect. The staff are ten out of ten.

Cons:

Nil

2026-08-22 via Nuitee
B
Birgit solo_traveller de
10
sehr gut, wenn man gerne in einem Haus wohnt, das aus der Kolonialzeit stammt und so eingerichtet is
Pros:

Frühstück war sehr gut, a la carte, es wurden Früchte und jeweils außer Brot/Marmelade, Butter noch Fruchtsaft und eine warme Speise angeboten. Dabei konnte man aus fünf regional typischen warmen Angeboten auswählen und das wurde frisch gemacht.
Wenige Minuten zum historischen Stadtzentrum.

2026-08-20 via Nuitee
A
Antonio Luis extended_group es
10
Auténtico hotelito de ensueño, atención esmerads
Pros:

Lugar precioso, suite muy amplia. Cuarto de baño espectacular. Desayuno estupendo, atención esmerada. Un auténtico lujo.

2026-08-18 via Nuitee
G
Gabriela family_with_children ec
10
Viaje a Cuenca ciudad histórica con muchos lugares por conocer
Pros:

El desayuno estuvo variado y muy buen sabor

Cons:

todo estuvo bastante bien

2026-08-17 via Nuitee
G
Gabriela family_with_children ec
10
Cuenca es un lugar muy bonito para conocer la parte histórica de nuestro país
Pros:

Me pareció que estaba muy cerca de todo y el desayuno fue bueno muy variado, el personal muy atento y cordial

Cons:

En realidad no tengo quejas el personal fue muy amable y tuvimos un percance con la televisión que se arreglo de forma muy rapida por lo cual no tengo quejas

2026-08-17 via Nuitee
J
Jenny couple us
10
2026-08-17 via Nuitee
K
Katherine solo_traveller gb
10
Excellent place to stay.
Pros:

Exceptional service from the staff who went above and beyond to sort out all sorts of random requests from us! Room was also really jice and very clean. Very reasonably priced laundry service as well, delicious breakfasts and lovely garden area. Location also great, very quiet room while close to the historic centre.

Cons:

The icing on the cake would have been the ability to make our own tea/coffee in the room as well, but as the staff made us tea free of charge every time we asked, tgis was not a big issue!

2026-07-16 via Nuitee
D
Daniel couple co
10
Maravillosa
Pros:

Desde que llegamos mostraron su amabilidad, cuidan de cada detalle tanto en las zonas comunes como en las habitaciones. El baño muy limpio y completo. El hotel queda muy cerca a la plaza central y el desayuno espectacular, comida gourmet. Muy recomendado

2026-07-16 via Nuitee
C
Christian couple de
10
Die perfekte Unterkunft um eine gute Zeit in einer grandiosen Stadt zu verbringen!
Pros:

Die zuvorkommendsten, nettesten Mitarbeiter die man sich als Gast wünschen kann. Die meisten sprechen ausreichend gutes Englisch.
Die Zimmer sind stilvoll eingerichtet, es ist alles da was man braucht, die Betten sind bequem.
Die ganze Anlage ist sehr schön hergerichtet mit einem traumhaften Garten in Innenhof (wo man auch frühstückt). Das Frühstück ist hervorragend, abwechslungsreich (Continental oder Ecuadorianisch) immer mit frischem Obst, frischen Säften und verschieden Kaffees.

2026-07-15 via Nuitee
R
rumbasebi solo_traveller fr
10
FABULEUX
Pros:

Nous avons tout aimé dans cet hôtel.
Tout d'abord un grand merci à Janet la réceptionniste qui nous a accueillis très chaleureusement, avec de bons conseils de visite de la ville. Le patio magnifique, la chambre impeccable et le petit déjeuner exceptionnel. Allez-y les yeux fermés 😍

Cons:

Si j'avais juste un petit conseil, c'est de rajouter un petit frigo dans la chambre.

2026-07-09 via Nuitee
V
Vicente solo_traveller ec
10
2026-06-29 via Nuitee
U
Ulrike solo_traveller de
10
Ganz wunderbar!
Pros:

Ich war im April da, zunächst nur für eine Nacht, bin aber dann die ganze Woche geblieben, weil ich insbesondere vom hilfsbereiten Personal begeistert war.

Cons:

Die Duftbäume in den Schränken.

2026-06-28 via Nuitee
D
Dakshina solo_traveller ec
10
Lindo hotel excelente servicio
Pros:

Excelente ubicación, lindo hotel , excelente servicio y desayuno de primera

2026-06-28 via Nuitee
S
Sampath solo_traveller us
10
Superb stay. Great staff. Ideal Location, cannot go wrong.
Pros:

We stayed for 5 nts and the stay was exceptional ! Very cute, clean and small property with less than 10 rooms, beautifully maintained garden. Location in centro was absolutely ideal! The staff from the manager Wilhelm to other such as Hannah, Anita, and Daniel were efficient, warm and friendly.

2026-06-22 via Nuitee
E
Esteban solo_traveller ec
10
Pros:

La comodidad, la atención, la tranquilidad en sus instalaciones y porsupuesto el desayuno 10/10

2026-06-22 via Nuitee