Premier Inn Hamburg City Hammerbrook

Hotels
8.2 (5799 reviews)
20 Nordkanalstraße , Hamburg , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Luggage storage
Parking garage

Review Highlights

Pros:
Good, varied breakfast
Friendly and helpful staff
Clean rooms and bathrooms
Convenient location near train and bus
Quiet atmosphere
Generally good value for money
Cons:
Rooms (especially triple/family) are small and can be cramped
Sofa-bed has a thin mattress (not ideal for back issues)
Wifi reported as very slow and not secure
Early check-in fee / inflexible check-in policy
Housekeeping not performed during at least one stay (no fresh towels/bedmaking)
Limited late-evening service

Categories

Cleanliness
8.6
Rooms and bathrooms are repeatedly described as very clean and well maintained; one report noted beds were not made and fresh towels were not provided during a particular stay.
Service
8
Staff are frequently described as very friendly and helpful at reception and breakfast; some service issues reported (charge for early check-in, missing housekeeping on one stay, and lack of late-evening service).
Location
8.5
Location is commonly praised as convenient (near Hauptbahnhof, bus and S-Bahn links, good for visiting the harbour); a few guests noted it can be a bit far to walk into parts of the city center.
Room Quality
7.5
Rooms are generally clean and adequately furnished but multiple guests found triple/family rooms quite small and cramped; sofa-bed mattress is described as very thin and not ideal for people with back issues.
Amenities
7.8
Breakfast facilities and on-site dining are good; rooms have TVs and public screens, but wifi was criticized as very slow and not secure by at least one guest; limited late-night service mentioned.
Value for Money
8.4
Several guests said the hotel offers good value for cost, though unexpected fees (e.g., early check-in charge) and weak wifi reduced perceived value for some visitors.
Food and Beverage
8.6
Breakfast is repeatedly praised as varied, tasty and meeting expectations; overall F&B sentiment is positive.
Overall Experience
8.2
Most guests report a pleasant, satisfactory stay and would return; minor negatives (small rooms for three, occasional service/amenity issues) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-01 13:09

Property Description

Modern Accommodation

Enjoy air-conditioned rooms with flat-screen TVs and private bathrooms at Premier Inn Hamburg City Hammerbrook.

Convenient Location

Centrally located near top attractions like Miniatur Wunderland and Inner Alster Lake, with easy access to Hamburg Central Station.

Exceptional Service

Our multilingual staff is available 24/7 to ensure your stay is comfortable and memorable.

Book now for an unforgettable stay in Hamburg at Premier Inn Hamburg City Hammerbrook.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.2
Based on 5799 reviews
Cleanliness: 8.6
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.2
S
Serge • family_with_children • by
7
Pros:

Приветливый персонал. Близко остановка автобуса в центр или на вокзал.

Cons:

Завтрак мог бы быть и получше за такие деньги. Сам номер небольшой, хоть и трехместный. Довольно холодно осенью было, неясно работал кондиционер.

2026-10-31 • via Nuitee
M
Marlies • family_with_children • de
4
2026-10-31 • via Nuitee
P
Preuß • family_with_children • de
7
Wir waren zufrieden
Cons:

Das Zimmer war zu klein für 3 Personen. Leider gab es nicht mal einen Stuhl

2026-10-31 • via Nuitee
N
Noureddine • family_with_children • fr
10
Pros:

Propre

Cons:

Proche

2026-10-30 • via Nuitee
F
Filip • solo_traveller • pl
7
2026-10-30 • via Nuitee
D
Dominique • family_with_children • de
8
Pros:

Gute zentrale Lage, gutes Frühstück, ausreichend großes Zimmer

Cons:

Trotz hoher Tiefgaragenpreise keine Sicherheit für das Auto

2026-10-30 • via Nuitee
S
Sonja • couple • de
4
2026-10-29 • via Nuitee
J
Julian • solo_traveller • de
9
2026-10-29 • via Nuitee
Y
Yosuf • family_with_children • se
3
2026-10-28 • via Nuitee
R
Rene • family_with_children • de
9
Tolles familienfreundliches Hotel. Mit super netten Mitarbeitern mitten in Hamburg!
Pros:

Tolles modernes Hotel. Sehr freundliches Personal ob an der Rezeption oder beim Frühstück.
Tolles Frühstücksbuffet! Es war für jeden Geschmack etwas dabei.

Cons:

Es war alles zu unserer Zufriedenheit.

2026-10-28 • via Nuitee
H
Hans-Georg • family_with_children • de
8
Für 2-3 Tage super
Pros:

Alles bestens inkl. Frühstück

Cons:

Über Booking com hatten wir ein 4 Bettzimmer mit 23 Quadratmeter gebucht. Laut Premier Inn haben sie gar keine 4 Bettzimmer in dieser Größe. Man konnte sich im Zimmer bewegen, aber Komfortable war das nicht.
Hier muss von Seiten Booking com ein Kommunikationsfehler vorliegen.

2026-10-28 • via Nuitee
B
Beatrix • couple • de
7
2026-10-27 • via Nuitee
P
Philipp • family_with_children • de
8
Super Lage für Stadt-Erkundung!
Pros:

Lage

Cons:

Gab Nix

2026-10-27 • via Nuitee
M
Marko • family_with_children • de
8
Alles in allem ein sehr schönes Hotel
Pros:

Große Tiefgarage

Cons:

Frische Brötchen beim Frühstück wären schon gewesen, leider nur Aufbackbrötchen.

2026-10-27 • via Nuitee
R
Ralf • solo_traveller • de
9
Pros:

Sehr sauber, modern und toll eingerichtet. Zentral gelegen und es sind ausreichend E-Parkplätze vor der Tür.

Cons:

Die Fenster können nicht auf Kipp gestellt werden. Wer gern mit offenem Fenster schläft wird das vermissen.

2026-10-27 • via Nuitee
H
Hilda • solo_traveller • be
10
2026-10-27 • via Nuitee
A
Andreas • family_with_children • de
8
2026-10-26 • via Nuitee
S
Sternekieker • family_with_children • de
7
Es war ok.
Pros:

Das Zustellbett war super. Ein tolles bequemes Schlafsofa. Das Frühstück war reichlich und sehr gut.

Cons:

Das Bett war viel zu weich und für 2 Personen schwierig, da er ein französisches Bett war. Dreht sich einer, dann merkt es der andere. Es ist auch sehr hoch. Das Zimmer war für 3 Personen zu klein. Da die Couch, der 3. Schlafplatz war, gab es keinerlei andere Möglichkeit irgendwo zu sitzen.

2026-10-26 • via Nuitee
N
Nick • family_with_children • dk
7
2026-10-26 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-10-26 • via Nuitee