Hotel Capricorn

Hotels
9.1 (1084 reviews)
Riedstrasse 45 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Great location and view
Excellent spa and facilities
Cons:
Some distance from train station
Minor construction noise

Categories

Cleanliness
9.08
Many reviews mentioned that the hotel was very clean.
Service
9.25
Most guests found the staff to be friendly and helpful.
Location
9.09
Guests praised the great location and view.
Room Quality
9.04
Rooms were described as modern and comfortable, with good views.
Amenities
9.07
The wellness area and facilities were highly rated.
Value for Money
8.93
Some noted the distance from the station as an inconvenience, but overall value was seen as good.
Food and Beverage
8.88
Guests enjoyed the breakfast variety and quality.
Overall Experience
9.45
Guests had a highly positive experience overall, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Spectacular Views of the Matterhorn
Hotel Capricorn, nestled in the serene village of Zermatt, offers breathtaking views of the iconic Matterhorn.

Comfortable Rooms and Amenities
Each room at Capricorn features a bathroom or shower, a toilet, and cable TV. Select rooms even boast a private balcony for guests to enjoy. The convenience of in-room WiFi and accessibility by lift ensures a comfortable stay.

Ideal Location for Exploring
Situated within walking distance of 3 cable cars and the village center, Hotel Capricorn is the perfect base for exploring Zermatt. Additionally, guests can unwind in the sauna after a day of adventure.

Experience the beauty of Zermatt with us at Hotel Capricorn. Book now for an unforgettable stay!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The way from the train station to the hotel, may include steep passages, with heavy suitcases we suggest you to take a taxi (we do not offer pickup service). On foot, please ask the hotel for the easiest directions.

If you are traveling with children, please inform the hotel in advance about their number and age.

The spa area, including the whirlpool is only for adults (older than 14 years).

Please note that construction work is going on nearby between 7am and 7pm and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 1084 reviews
Cleanliness: 9.08
Service: 9.25
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.93
Food and Beverage: 8.88
Overall Experience: 9.45
Y
youmna couple us
10
Would come back!
Pros:

very clean and amazing breakfast!! highly recommend. the spa was fantastic as well

2026-02-08 via Nuitee
E
Erwan solo_traveller ch
9
Une nuit et une journée à Zermatt pour le ski et la ville avec ma cherie
Pros:

Le spa, le petit déjeuner et le goûter

Cons:

L’emplacement

2026-01-30 via Nuitee
N
Nina solo_traveller be
9
2026-01-29 via Nuitee
P
Philipp family_with_children ch
7
2026-01-26 via Nuitee
A
April Mae solo_traveller de
9
Pros:

Superb Location.

2026-01-25 via Nuitee
S
Soofi solo_traveller it
10
2026-01-22 via Nuitee
U
Ursula Catherine solo_traveller ch
10
2026-01-21 via Nuitee
L
Lodo Chophel couple ch
10
Pros:

Sehr nette Gastgeber, hatten uns sogar einen Stecker ausgeliehen.
Natürlich auch alle Mitarbeiter
Sehr freundlich.

Cons:

-

2026-01-21 via Nuitee
M
Maria extended_group gr
10
We had a great day. I totally recommend staying here as the hotel is about three minute walk from the central road of th
Pros:

Lovely traditional alpine hotel warm and cozy

Cons:

Nothing

2026-01-20 via Nuitee
B
Brad family_with_children us
10
Magical spot with great jacuzzi with mountain view.
Pros:

Fantastic room. Comfy beds and great bathroom. Great helpful staff. Very cool jacuzzi and spa with view of the Matterhorn.

Cons:

Construction in the area was a little obstructive, but staff let us know what to expect.

2026-01-19 via Nuitee
N
Nisrine family_with_children au
9
We had a wonderful stay at Capricorn Hotel and staff made us feel welcome and at home.
Pros:

I had a great stay at Capricorn Hotel. The location was convenient, the view absolutely stunning, and the staff were sweet and friendly. Complimentary coffee was available 24 hours a day, and the breakfast was superb, offering a wide variety of options to suit all dietary needs. Check-in and check-out were very smooth, and the staff thoughtfully sent us clear directions to the hotel the day before our arrival.

2026-01-19 via Nuitee
D
Donald solo_traveller us
9
Pros:

Receptionist was great and she helped me with everything.

Cons:

I hit my head on the ceiling, getting into bed.

2026-01-19 via Nuitee
N
Nicole couple ch
9
Sehr zu empfehlen.
Pros:

Sehr freundliches Personal. Top Lage. Frühstück mit Blick auf das Matterhorn.

2026-01-19 via Nuitee
E
eduardo family_with_children br
10
Perfect hotel, breakfast and location !
Pros:

Everything and everybody (staff) great!

2026-01-19 via Nuitee
J
Jantima extended_group ch
10
Pros:

Lager perfekt, frühstücken auch sehr gut, es hat alles was man braucht. Bin sehr begeistert

2026-01-19 via Nuitee
E
Emilia couple gb
10
2026-01-19 via Nuitee
O
Oxana solo_traveller sk
9
A very pleasant hotel with good facilities and a homelike feeling.
Pros:

Even though the room was small, it felt very nice and cozy with well organized space.

Cons:

The staff was very helpful. I have really enjoyed their SPA. They also serve good breakfast with a choice of local products.

2026-01-19 via Nuitee
F
Frances couple nl
10
2026-01-16 via Nuitee
A
Alicia family_with_children us
9
Great Stay in Zermatt
Pros:

Comfortable with a traditional yet modern design

2026-01-15 via Nuitee
A
Alicia family_with_children us
9
2026-01-15 via Nuitee