Hotel Capricorn

Hotels
9.1 (1162 reviews)
Riedstrasse 45 , Zermatt , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Great location and view
Excellent spa and facilities
Cons:
Some distance from train station
Minor construction noise

Categories

Cleanliness
9.08
Many reviews mentioned that the hotel was very clean.
Service
9.25
Most guests found the staff to be friendly and helpful.
Location
9.09
Guests praised the great location and view.
Room Quality
9.04
Rooms were described as modern and comfortable, with good views.
Amenities
9.07
The wellness area and facilities were highly rated.
Value for Money
8.93
Some noted the distance from the station as an inconvenience, but overall value was seen as good.
Food and Beverage
8.88
Guests enjoyed the breakfast variety and quality.
Overall Experience
9.45
Guests had a highly positive experience overall, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Spectacular Views of the Matterhorn
Hotel Capricorn, nestled in the serene village of Zermatt, offers breathtaking views of the iconic Matterhorn.

Comfortable Rooms and Amenities
Each room at Capricorn features a bathroom or shower, a toilet, and cable TV. Select rooms even boast a private balcony for guests to enjoy. The convenience of in-room WiFi and accessibility by lift ensures a comfortable stay.

Ideal Location for Exploring
Situated within walking distance of 3 cable cars and the village center, Hotel Capricorn is the perfect base for exploring Zermatt. Additionally, guests can unwind in the sauna after a day of adventure.

Experience the beauty of Zermatt with us at Hotel Capricorn. Book now for an unforgettable stay!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The way from the train station to the hotel, may include steep passages, with heavy suitcases we suggest you to take a taxi (we do not offer pickup service). On foot, please ask the hotel for the easiest directions.

If you are traveling with children, please inform the hotel in advance about their number and age.

The spa area, including the whirlpool is only for adults (older than 14 years).

Please note that construction work is going on nearby between 7am and 7pm and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 1162 reviews
Cleanliness: 9.08
Service: 9.25
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.93
Food and Beverage: 8.88
Overall Experience: 9.45
T
TAKUMI couple jp
10
2026-07-02 via Nuitee
E
Eriko extended_group jp
10
2026-06-30 via Nuitee
S
Sreekumar extended_group gb
7
Nice hotel if you have a couple of children or are very short. The staff were lovely and the breakfast was well present
Pros:

Close to the centre with a nice spa

Cons:

The two beds in the loft space was not practical as you were forever bumping your head and you had to remember to stoop.

2026-06-29 via Nuitee
Y
Yohan couple ch
9
2026-06-28 via Nuitee
B
Bovet solo_traveller ch
10
Pros:

Accueil chaleureux dans ce petit complexe familial !! Petit déjeuner très complet et délicieux ! Proche de tout ! Spa impeccable !!

Cons:

Le lit n'était pas très confortable pour 2 ( une planche entre les deux matelas)

2026-06-28 via Nuitee
M
Matteo Calafà solo_traveller it
9
2026-06-28 via Nuitee
A
Alina solo_traveller ua
10
2026-06-26 via Nuitee
M
Maria Isabel extended_group pt
5
2026-06-26 via Nuitee
C
CHARMIER solo_traveller ch
10
2026-06-25 via Nuitee
C
Chananchida extended_group th
9
2026-06-25 via Nuitee
J
James couple us
8
2026-06-24 via Nuitee
M
Mitsumasa solo_traveller jp
10
Perfect!
Pros:

全てにおいて完璧でした。
非のつけどころがありません。

Cons:

ひとつ言えば部屋に冷蔵庫が欲しかった。
ビールや白ワインは冷たいものを飲みたいので。

2026-06-24 via Nuitee
M
Maren solo_traveller de
9
2026-06-22 via Nuitee
I
In-Kyoung solo_traveller de
9
Pros:

위치와 친절한 직원

2026-06-22 via Nuitee
T
TOMOHIRO couple jp
10
2026-06-19 via Nuitee
R
Ryan solo_traveller us
9
2026-06-19 via Nuitee
R
REINA couple jp
8
また泊まりたい
Pros:

チェックインが遅れてしまったがきちんと対応してくれた
スパがついていて快適だった
ベランダからマッターホルンがよく見えてよかった
部屋に天窓がついていて気持ち良かった
バスローブがふわふわで良かった
朝食のチーズやパン等種類豊富で良かった

Cons:

夜中にブレーカーが落ちてしまい困りました
マッターホルンビューですが目の前の工事があり景観は少し惜しかったです

2026-06-18 via Nuitee
K
Kaye-Linn couple us
8
Beautiful hotel spa and view. The staff was amazing.
Pros:

I love the spa and the breakfast and the staff and the view of the Matterhorn

Cons:

The pillows had zero support and were terrible

2026-06-16 via Nuitee
M
Marta couple it
8
Pros:

La posizione a Zermatt, la camera spaziosa e con un bel panorama sulla città, la spa e l'idromassaggio

2026-06-14 via Nuitee
S
Sho solo_traveller jp
10
Pros:

スタッフがとても気さくで、バルコニーありの部屋にアップグレードしてくれた。朝食の種類も豊富で、朝は焼き立てパンの香りがする。2泊したが1泊清掃なしにすると、無料でビールやワインが1杯飲めるバウチャーをもらえた。

Cons:

WiFiがやや不安定だった。

2026-06-14 via Nuitee