Home2 Suites By Hilton Conway

Hotels
•
Home2 Suites by Hilton
8.2 (267 reviews)
820 Bill Dean Drive , Conway , US
+1 501-504-2602

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Welcoming atmosphere
Clean hotel
Cons:
Rude front desk service
Delay in room availability

Categories

Cleanliness
6.59
The experience at a cheap motel was described as dirty.
Service
5.56
Poor service from front desk clerk, described as rude and uncompassionate.
Location
9.1
Conveniently located for third-party bookings.
Room Quality
9.55
The room quality was said to be fantastic if the stay occurred.
Amenities
9.08
Standard quality for this hotel tier.
Value for Money
8.04
Paid pet deposit may be a concern, but generally fair.
Food and Beverage
9.09
Standard quality for this hotel tier.
Overall Experience
8.56
Overall experience was marred by poor service but the potential for a positive stay remained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Modern Amenities
Home2 Suites By Hilton Conway offers a range of modern amenities including an indoor pool and free WiFi throughout the property. Guests can also enjoy the convenience of free private parking and a business centre during their stay.

Convenient Location
Situated just a short distance from popular attractions such as the Big Dam Bridge and Verizon Arena, this hotel is the perfect choice for travelers looking to explore Conway. With the airport also nearby, guests can easily reach their destination without any hassle.

Comfortable Stay
Guests can relax in the shared lounge area or take advantage of the barbecue facilities offered at the property. The 3-star accommodation ensures a comfortable and enjoyable stay for all visitors.

Book your stay at Home2 Suites By Hilton Conway now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 267 reviews
Cleanliness: 6.59
Service: 5.56
Location: 9.1
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.56
L
Lauren • couple • us
10
2026-10-31 • via Nuitee
S
Sarah • couple • us
10
2026-10-22 • via Nuitee
D
Dabney • family_with_children • us
5
2026-10-15 • via Nuitee
C
Constance • solo_traveller • us
4
Facility was disappointing but breakfast was great.
Pros:

Breakfast was very good. Most staff was very nice.

Cons:

Shower was dirty. Massive stains on carpet and peeling wallpaper in hallways. Pool was closed for maintenance the entire week.

2026-09-17 • via Nuitee
B
Baker • couple • us
8
Pros:

Alot of variety of foods for breakfast. It was very nice! Very clean! Service was with a smile!

Cons:

Maybe stay open till 10am

2026-08-10 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

Clean, great location, friendly staff.

2026-06-04 • via Nuitee
M
Michael • couple • us
10
2026-06-03 • via Nuitee
J
Joao • extended_group • br
10
Excelente
Pros:

Quarto muito espaçoso, limpo e confortável. O recepcionista Eric foi muito atencioso e prestativo

2026-05-05 • via Nuitee
A
Amy • solo_traveller • us
9
2026-04-24 • via Nuitee
C
Cutter • couple • us
10
Always the best
Pros:

Great

2026-04-01 • via Nuitee
V
Vernon • family_with_children • us
10
2026-03-23 • via Nuitee
K
Kim • couple • us
10
Best hotel in Conway!
Pros:

Great floorplan, comfortable bed, clean, great breakfast - good amenities

Cons:

I am happy to stay there

2026-03-12 • via Nuitee
C
CJ • family_with_children • us
10
Absent mined on me and my daughter part but they was able to fill in the void!
Pros:

Not only the cleanness of the place and the nice workers that were there, the manager that was at the front desk, went out of way to get in touch with me because my daughter forgot her purse in the breakfast area and then when they were cleaning my room, she remembered I was looking for my glasses and she contact me to let me know she found my glasses, so yes, she went above and beyond.

Cons:

That I couldn’t stay longer.

2026-02-24 • via Nuitee
K
King • extended_group • us
3
Disappointed
Pros:

Location was good..

Cons:

Staff and their families that were staying there had their kids running up and down the halls all hours of the night. And then at breakfast, the guest had to wait for them , also had to wait for seating. You would think paying guest come first. The room was subpar. There was a patch in the cieling of the bathroom from a poor repair and there was an off smell in the bathroom that went thru the whole room.

2026-01-28 • via Nuitee
K
Keith • couple • us
3
stay was not good at all to many hiccups
Pros:

breakfast was not good, there was a lot of food products that was supposed to be there but wasn't, and they ran out of a lot of stuff within the first hour, and that tells me that supllies were lmited.

Cons:

we could not control the air and it was freezing in the room and then, the front desk couldn't get it right so the first night was terrible

2026-01-20 • via Nuitee
L
Lisa • couple • us
10
I would be very happy to stay here again.
Pros:

The staff was awesome! Was the best part of our stay.

Cons:

Can't thank of anything

2026-01-19 • via Nuitee
K
Kimberly • extended_group • us
10
Pros:

Very nice and clean

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
1
2026-01-16 • via Nuitee
S
stacey • couple • us
10
2026-01-05 • via Nuitee
C
charles • couple • us
10
2025-12-30 • via Nuitee