Malka Hotel

Hotels
Independent
7.6 (12 reviews)
Heleni Hamalkah 15, Jerusalem, 91010 , Jerusalem , IL

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Picnic area
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor cleanliness
Inconsistent room quality
Service availability issues

Categories

Cleanliness
4.98
Multiple issues noted: sheets with hair, towels smelling disgusting, and room smelling like cigarettes.
Service
8.96
Receptionist was kind and hospitable; however, issues with staff availability noted.
Location
9.5
Convenient location to the center of town.
Room Quality
5.95
Mixed experiences: AC issues and other maintenance problems in some rooms.
Amenities
5.98
Limited amenities with AC and hot water issues.
Value for Money
8.44
Price was low but reflected poor quality; a bargain at times.
Food and Beverage
9.49
No specific mentions, assumed standard for hotel tier.
Overall Experience
7.46
Disappointing stay overall due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:25

Property Description

Experience the perfect blend of comfort and convenience at Malka Hotel, nestled in the heart of Jerusalem.

Stunning Views and Relaxing Spaces
Take in breathtaking views from our terrace and garden, providing a serene retreat amidst the bustling city. Enjoy our cozy picnic area to unwind in tranquility.

Modern Amenities for Your Comfort
Stay connected with complimentary wireless internet access throughout the hotel. Each of our 22 air-conditioned rooms features flat-screen televisions and daily housekeeping for a hassle-free experience.

Delicious Dining Options
Savor delightful treats at our coffee shop/café or mingle with fellow guests during our complimentary daily reception. Start your day with our delicious continental breakfast available every morning.

Don’t miss out on the opportunity to stay in this incredible location—book your room at Malka Hotel today!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 12 reviews
Cleanliness: 4.98
Service: 8.96
Location: 9.5
Room Quality: 5.95
Amenities: 5.98
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 7.46
P
Paul
10
Pros:

Very helpful & sociable staff. Hotel location is s great advantage to access shopping at Jaffa street, tram transport, the kotel is a walkable 20mins. Hospitality is second to none.

2025-10-12 via Nuitee
Y
Yaakov
10
Pros:

Amazing

2025-10-09 via Nuitee
P
Paul
10
Pros:

Yoram is simply the best host at this hotel. Each time I visit Jerusalem, I always stay here and receive the best hospitality. It's like home away from home!

2025-10-06 via Nuitee
C
Caroline
8
Pros:

Hotel simple, comfortable & clean - excellent location (minutes walk from Old City) & Jaffa Street & public transport. Wouldn’t hesitate to book a stay there when I next visit.

2025-10-01 via Nuitee
T
Tom
2
Do not be mislead this is a 1 star hotel
Pros:

We booked this hotel a month in advance because of the convenient location to the center of town and the low price (normal price for a 3 star hotel). Unfortunately, we showed up and this was anything but a 3 star hotel. The receptionist was watching tv in a different room and no one was there to see us in. All the sheets had hair on them and the towels smelled disgusting. The AC did not work. The blinds were broken. Our room smells like cigarettes and there was no screen on the window so when we opened it mosquitos came in. We came back late at night and the door was locked. No one had told us there was a code we needed and we were locked out. PLEASE AVOID THIS PLACE!! Do not br fooled by the price, its not worth it.

2025-08-29 via Nuitee
A
Alexandra
6
Ok
Pros:

Für den Preis insgesamt ok, warmes Wasser zum Duschen hätte es noch besser gemacht. Leider musste ich drei Tage kalt duschen.

2025-08-28 via Nuitee
R
Rafael family
10
Pros:

Tout est à proximité du centre ville, restaurants, boulangeries, supermarchés, Mamilla Mall

2025-08-26 via Nuitee
I
Isaac
6
Pros:

Bon rapport qualité prix.
Mais nous avions une chambre au rez de chaussée collée à la rue et le mur n’était qu’une cloison de verrre, nous entendions donc tous les bruits de la rue (voiture et passants…).

2025-08-16 via Nuitee
A
Aaron
6
Get what you pay for…
Pros:

We stayed here two times. Excellent location. The first (room 13) was good, the AC worked well and it was relatively quiet and comfortable. Our second night in room 12 was terrible. The AC did not work and there was no hot water in the morning.
We did get a bargain both times, $50 and $65 respectively.
Not sure I’d stay here again, likely because the price was artificially low due to lack of tourism at the current moment. I’m sure they’ll be charging more once the regional conflicts come to an end.
The gentleman working the desk was kind and hospitable.

2025-07-18 via Nuitee
E
Eugene
10
Pros:

Awesome little hotel right downtown Jerusalem
Walkable to verything. Clean great condition friendly staff.

2025-05-23 via Nuitee
M
Muyaser
10
Pros:

They were flexible to give the room earlier than the normal time.

2024-06-04 via Nuitee
J
Jürg partner
10
Pros:

The friendly hotel is in an exceptionally good and central location, a 15-minute walk from the Jaffa Gate, restaurants and a small 24/7 supermarket just 3 minutes away on Jaffa street. The hotel manager personally organized a day tour for us twice, everything worked out wonderfully.

2023-10-05 via Nuitee