The Ace Hotel

Hotels
5.5 (53 reviews)
11-5, Teheran-ro 77-gil, Gangnam-gu , Seoul , kr

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Covered parking

Review Highlights

Pros:
Good location
L'accueil
Cons:
Poor facilities
Bad service
Cleanliness issues
No restaurant

Categories

Cleanliness
3.5
Negative sentiment regarding cleanliness; mold on the wall.
Service
7
Service issues were noted, but some standard expected for the hotel tier.
Location
8
The location is good, which is a positive aspect.
Room Quality
5.5
Comments on room issues; not satisfactory.
Amenities
5.5
Lack of amenities noted with no restaurant.
Value for Money
4.5
Overpriced for the quality of the hotel.
Food and Beverage
5.5
No specific mention; considered average.
Overall Experience
4.5
Overall very disappointing experience; would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:54

Property Description

Prime Location

  • Strategically positioned near COEX Convention Centre and Bongeunsa Temple, The Ace Hotel offers convenient access to popular attractions in Seoul.

Modern Amenities

  • Each room is fitted with essential amenities such as a flat-screen TV, fridge, and comfortable bed linen for a pleasant stay.

Multilingual Staff

  • Our friendly and attentive staff members are proficient in English, Japanese, Korean, and Chinese, ensuring seamless communication and excellent service for all guests.

Experience comfort and convenience at The Ace Hotel in Seoul. Book your stay now to explore the vibrant city at your doorstep.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs KRW 20000 per day.

Location

Guest Reviews

5.5
Based on 53 reviews
Cleanliness: 3.5
Service: 7
Location: 8
Room Quality: 5.5
Amenities: 5.5
Value for Money: 4.5
Food and Beverage: 5.5
Overall Experience: 4.5
J
Joos • solo_traveller • at
1
Pros:

Nichts, einfach schimmel an der wand gewesen bin direkt wieder raus

Cons:

Alles

2025-11-25 • via Nuitee
R
Relations I&R • extended_group • mn
4
The hotel was disappointing: good location but poor facilities and service. Would not recommend stay
Pros:

Location is good. But i feel like uncomfortable for facilities and staffs. I don't like the all things. So disappointing.

Cons:

The hotel was really disappointing. Although the location was good, everything else — the facilities and services — was far from satisfactory. I don’t understand why such a hotel is recommended to people traveling abroad for business. If you’re reading this review, please don’t stay at this hotel. We booked and paid for three people, but they still charged us an additional fee for one person.

2025-10-27 • via Nuitee
D
Doumbe • couple • cm
7
Pros:

L'accueil

Cons:

L'absence de restaurant

2025-10-16 • via Nuitee
D
david • couple • fr
7
2025-08-09 • via Nuitee
A
Andrzej • extended_group • pl
8
Pros:

Łazienka i lokalizacja

Cons:

Nie sprzątano codziennie

2025-07-16 • via Nuitee
A
ANJELLAH
4
Pros:

All the TV programs are in Korean

The receptionist was not able to communicate in English so this was hard to communicate incase you needed something

2025-06-13 • via Nuitee
A
Andrew • solo traveller • us
8
for the price it was worth it but the cleanliness of the bathroom might bother you
Pros:

the service and staff were great

Cons:

it was a bit dirty with random stains and blood stains on some stuff in the bathroom but aside from the bathroom it was pretty well kept

2025-04-22 • via Nuitee
E
Eunae
10
Pros:

삼성동 근처에서 싸고 편안하게 있다왔어요.
무역센터까지 7분정도. 걸림.
가격대비 만족.

2025-03-29 • via Nuitee
K
Kihun
2
별로임
Pros:

별로임

2024-12-03 • via Nuitee
H
hyun
2
Pros:

시설이 너무 더러웠고,쾌쾌묵은 냄새가 심했음.또한,침대 머리쪽 창문이 이중창문이 아니어서 너무 추웠음.다시 방문할 계획없음.

2024-11-06 • via Nuitee
H
Hai • review category business travellers • cn
8
Very good
Pros:

price

Cons:

there is no socket near to the bed, and there is a plastic at the bottom of the bedsheet, feel not good

2024-10-30 • via Nuitee
T
Thi • review category business travellers • vn
5
Passable
Pros:

Location near Coex

Cons:

No window

2024-10-29 • via Nuitee
W
WOOJIN
8
조용하게쉬다옴
Pros:

조금은오래된호텔로조용한숙소임

2024-10-24 • via Nuitee
J
Jung
2
추천 안함
Pros:

지저분 하고 냄새나고, 별로 였습니다

2024-10-19 • via Nuitee
S
Satoshi
8
Pros:

空港も近く、地下鉄の駅からも近いため便利。仁川空港へのリムジンバス乗り場も近い。

2024-10-19 • via Nuitee
Y
Young-Jin
4
Pros:

사진과 실제 모양은 다름.

2024-09-30 • via Nuitee
L
LUIS
8
Pros:

Me parecio que no estaba muy limpia la habitacion, fueron a realizar la limpieza estando yo ahi y no trapearon

2024-09-09 • via Nuitee
R
Rosemi • review category business travellers • my
5
Passable
2024-07-12 • via Nuitee
M
Maheen • review category business travellers • us
7
Good
2024-06-28 • via Nuitee
N
Naran-amgalan • group • mn
3
Poor
2024-06-23 • via Nuitee