Sleep Inn & Suites West-Near Medical Center

Hotels
Choice Hotels International
9 (148 reviews)
2109 Commerce Drive Northwest, Building A, Rochester, Minnesota, 55901 , Rochester , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free bicycles nearby
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast offerings
Cons:
Housekeeping issues
Some maintenance concerns

Categories

Cleanliness
8.25
Although the hotel was generally clean, some reviews mentioned housekeeping issues.
Service
9.75
Staff were frequently described as friendly and accommodating.
Location
9.25
Multiple reviews praised the location's convenience and accessibility.
Room Quality
8.75
Rooms were generally comfortable and met guest needs.
Amenities
8.25
The hotel offers good amenities like breakfast and shuttles, but some maintenance issues were reported.
Value for Money
9.25
Guests considered their stay to be worth the price, with good services and facilities.
Food and Beverage
9.25
Breakfast offerings received high praise from guests, considered one of the best they experienced.
Overall Experience
9.25
Most guests expressed satisfaction with their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:58

Property Description

Recreational Amenities
Enjoy the indoor pool and fitness center during your stay.

Dining Options
Indulge in snacks from the on-site snack bar/deli and savor a complimentary breakfast daily.

Convenient Features
Benefit from amenities like a business center, complimentary newspapers, and 24-hour front desk services. Be sure to explore nearby attractions, just a short distance away.

Come stay at Sleep Inn & Suites West-Near Medical Center today and experience comfort and convenience at its best!

Important information:

  • Pool access available from 7 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

9
Based on 148 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
K
kari
10
Pros:

Room clean and comfortable. Friendly staff.

2025-10-12 via Nuitee
E
Eliza friends
8
Pros:

Staff was great, loved the amenities, quiet and clean

2025-10-11 via Nuitee
K
Kristen
10
Pros:

Friendly staff

2025-10-11 via Nuitee
G
Gilles Michel family
8
Pros:

Had to ask many times for towels changing and room cleaning. Besides that, everything was perfect. The staffs were wonderful, and the breakfast was good with lot of choices and variety.

2025-10-09 via Nuitee
C
Connie
10
Pros:

Pool was

2025-10-04 via Nuitee
S
syed
10
Pros:

Room was clean and very comfy and loved the amenities

2025-10-02 via Nuitee
S
Scott
10
Pros:

Will definitely stay here again. They were very accommodating with our fur baby.

2025-09-26 via Nuitee
M
Mark
6
Pros:

Our microwave and dishwasher were not working and they did not have any maintenance workers available the entire 3 day stay. We ended up finding the breaker box and resetting it ourselves and getting it to work.

2025-09-22 via Nuitee
T
Terry
10
Pros:

The manager and desk clerk friendly and accommodating. I asked for a late check out and was quickly granted one. The room was clean.

2025-09-11 via Nuitee
R
Robin partner
8
Pros:

Employees were really nice. Parking was adequate. Noise level was not bad. Loved the bedding! Had a couple of housekeeping issues - the “kitchen” garbage hasn’t been taken out and was full and included food and a dirty diaper. Also the shampoo dispenser in the shower had been removed but not replaced. This didn’t affect us though since we bring our own toiletries.

2025-09-01 via Nuitee
F
Fred
8
Pros:

I will stay there agin.

2025-08-21 via Nuitee
K
Karen
10
Loved the hotel
Pros:

Loved the hotel—clean and modern, friendly service. Free shuttle service (offer a tip, please) to/from the Mayo Clinic is a GREAT amenity… Hot breakfast is always appreciated… Comfortable bed with lots of pillows… Free water and cookies upon arrival…

2025-08-19 via Nuitee
M
MIKE
10
Great value, great location, and comfortable stay
Pros:

Room was spacious and clean, fit our needs perfectly. Was a great location with access to food and services, yet a reasonable drive to downtown facilities. We were in town to fish the Zumbro River, and the location was perfect, plus the room provided a great base.
The only negative is that our room did not receive routine service. We were checked in for three nights and had to request towel exchange and refill of the couch free pods in the room.
The breakfast area and breakfast offerings were the best I have had in a long time, and there was a full time attendant to help you if something ran out, or you had a special need.
And the price was very reasonable!

2025-08-15 via Nuitee
K
Kelly
10
Solid stay, budget friendly, easy ride to Mayo.
Pros:

Stayed while relative was admitted to St. Mary's Hospital/Mayo. Very clean & comfy. Loved the walk in shower, firm & comfy bed & pillows. Microwave & fridge were bonuses. It was quiet. It was also pretty full, parking lot was full at night.

2025-08-10 via Nuitee
J
Jan
10
Pros:

Sleep Inn staff were very helpful to me when I lost my keys and needed to get to my Mayo appointment. They, the shuttle driver and a few guests were so helpful to me to be able to just make my appointment. The quiet, cleanliness, overall room accommodations were wonderful! My new ‘go to’ place for upcoming Mayo appointments!

2025-08-08 via Nuitee
A
Alison
10
Affordable and nice!
Pros:

We really enjoyed our stay at Sleep Inn. The hotel was clean, breakfast was well stocked, the kitchenette was perfect, and the staff was lovely. Highly recommend.

2025-08-04 via Nuitee
K
Kathryn
10
Pros:

I give this Hotel high marks in all areas. Very clean and very friendly and helpful staff. The breakfast was one of the best I've ever had at a hotel, with different featured items each of the four days we were there. It also appears that they opened the breakfast earlier than usual on the weekend days because of the large number of people staying there who had to be out and about early due to a sports event. Wonderful!

2025-08-04 via Nuitee
J
Jaci
6
Pros:

This seems like an old hotel they tried to remodel. The bed was comfortable, the breakfast was good. I did

2025-08-04 via Nuitee
R
Richard family_with_children
10
Pros:

Love it

2025-08-02 via Nuitee
K
Keith family
4
Pros:

?

2025-08-01 via Nuitee