Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG

Hotels
•
Holiday Inn Express
8.8 (507 reviews)
8515 15 Mile Road , Sterling Heights , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Good Breakfast
Cons:
Room Quality Issues
Lost reservation
Amenities underwhelming

Categories

Cleanliness
8.51
While the hotel is clean, there were mentions of issues such as a freezing room and check-in challenges.
Service
9.48
Positive feedback regarding helpful and kind staff throughout the reviews.
Location
9.52
The location was frequently praised for its convenience and safety.
Room Quality
7.97
Several comments about room conditions, including issues with a thermostat and uncomfortable beds.
Amenities
8.5
Some amenities received mixed reviews, particularly regarding breakfast and the hot tub.
Value for Money
8.96
General thoughts on value appeared favorable despite some complaints.
Food and Beverage
8.51
Breakfast was noted positively, but limited choices were mentioned.
Overall Experience
8.98
Overall, guests felt positively about their experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:52

Property Description

Convenient Location
Holiday Inn Express & Suites - Sterling Heights-Detroit Area is ideally situated in Sterling Heights, with easy access to TCF Center and nearby attractions like Jerome Duncan Ford Theatre and Macomb Center For The Performing Arts.

Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, allergy-free rooms, a fitness centre, and free WiFi. Relax in the indoor pool or unwind in the shared lounge while taking in city views from select rooms with patios.

Exceptional Service
Experience top-notch service with a 24-hour front desk, business centre, and luggage storage. Each guest room is equipped with a coffee machine and fridge for your convenience.

Book your stay at Holiday Inn Express & Suites - Sterling Heights-Detroit Area for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 507 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
M
Megan • family_with_children • us
10
Pros:

Everything was clean.

Cons:

In the booking it said that there was balcony and there isn’t any at this location.

2026-03-23 • via Nuitee
R
Robinson • family_with_children • us
10
2026-03-23 • via Nuitee
S
Saif • extended_group • us
1
2026-03-16 • via Nuitee
M
Mary • extended_group • us
10
It was great !
Pros:

The location and staff

Cons:

I liked it all

2026-03-16 • via Nuitee
V
Vladimir • extended_group • sk
8
Pros:

Fitness Center

Cons:

vsetko ok

2026-03-08 • via Nuitee
K
Kira • couple • us
8
2026-02-22 • via Nuitee
C
Cris • solo_traveller • us
6
Cons:

I’ve stayed at this location many times since they opened, and was always happy with the experience. However, the last 4-5 times, not so much. The front desk staff service has dropped significantly. Not very pleasant. Additionally, it seems that there are always sports teams stating there. Big problem for someone that’s trying to get a good nights sleep. I was on the third floor and my room was literally shaking due to all of the commotion above me. I called the front desk twice and finally, at 11:15pm, the noise subsided. A suggestion, why don’t you put these teams on floors 1 and 2?! Other customers can use floors 3-4. Though it’s still a lot of ruckus, at least it’s not coming from above! On my next visit, I’ll call first to confirm if there are any teams booked. If so, I’ll go elsewhere.

2026-02-09 • via Nuitee
A
Amelia • couple • us
9
My stay was peaceful and relaxing. This was my birthday weekend it was well worth the stay.
Pros:

The staff , the accommodations, the area to which the hotel is located. I liked that a movie theater is next door. Myers and Walmart near by. The breakfast set up was excellent. Thank you for having turkey sausage. The beds and pillows are comfy and cozy. I will return if this continues to be the atmosphere. It was peaceful and relaxing.

Cons:

N/A

2026-01-25 • via Nuitee
M
Massara • family_with_children • ca
9
2026-01-20 • via Nuitee
K
kristen • couple • us
9
2026-01-19 • via Nuitee
Y
Yousef • family_with_children • us
5
horrible customer service, the agents are rude
Pros:

the customer service here is extremely rude !

Cons:

customer service

2026-01-19 • via Nuitee
N
Nabil • extended_group • ca
10
Pros:

Excellent hotel excellent people working in hotel. Excellent service. It’s very good.

Cons:

Location, customer service, and service in the hotel

2026-01-19 • via Nuitee
J
Jessimen • extended_group • us
9
Was pretty good. We enjoyed it
Pros:

Bed was soft, nice clean room. Didnt hear anyone else

Cons:

Could have used a pool but we were not there long enough to go anyways so not a big deal.

2026-01-19 • via Nuitee
J
Jael • extended_group • us
10
Pros:

The staff were very kind and accommodating, the location was great, and the room was exceptional! Very clean location from the room to the lobby. It was the perfect place to stay for a concert at Michigan Lottery Amphitheatre.

2026-01-19 • via Nuitee
A
ALI • family_with_children • us
10
Wonderful
Pros:

Friendly staff

Cons:

Staff, location and services

2026-01-19 • via Nuitee
H
Helen • family_with_children • us
9
2026-01-05 • via Nuitee
D
Doug • family_with_children • us
7
2026-01-01 • via Nuitee
D
Daniel • family_with_children • us
6
2026-01-01 • via Nuitee
M
Mustafa • couple • us
10
2025-12-29 • via Nuitee
L
Latasha • couple • us
10
Pros:

The breakfast is excellent everything is just great I love that they included turkey sausage The location is great if you wanted to catch a movie and go to the hotel after it was very accommodating.

Cons:

The contrary water could have had a little fruit in it that was in the lobby.Outside of that everything was great Even the guess were respectful of each other.

2025-12-28 • via Nuitee