Green Grass Hotel & Restaurant

Hotels
6 (268 reviews)
No 33, Asservatham Lane Hospital Road , Jaffna , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast and restaurant
Friendly and fast staff/service
Convenient location
On-site bar and entertainment (big screen)
Swimming pool and comfortable beds
Budget friendly / good value for some guests
Cons:
Poor cleanliness (rooms, bathrooms, pool) and bad smells
Room condition not as pictured; old/faulty fixtures (taps, TV)
Cockroaches reported in bathrooms
Missing in-room items (hairdryer, toiletries, safe, microwave)
Noise/poor behaviour near bar
Weak or non-existent Wi‑Fi in rooms

Categories

Cleanliness
3
Repeated negative comments about cleanliness: rooms and bathrooms described as not clean, bad smell, cockroaches, pool not clean; cleanliness cited as a major issue.
Service
8
Multiple positive remarks on staff, restaurant staff and manager praised, ease of booking and generally friendly, fast service; service is a clear strength.
Location
7
Location cited positively in several reviews (convenient/Jaffna location), described as good for locals and budget travellers.
Room Quality
4
Many complaints about rooms: described as horrible, not as pictured, old/faulty fixtures (taps, TV), limited curtains/towels and general wear.
Amenities
5.5
Mixed mentions: on-site restaurant, bar, and pool praised, but pool cleanliness, faulty in-room amenities and missing items (no hairdryer, no safe) reduce the score.
Value for Money
6.5
Several guests call it budget friendly or 'worth the money', though cleanliness and room condition dampen perceived value for some.
Food and Beverage
8
Consistent praise for breakfast and restaurant food; multiple guests recommend and praise the buffet and restaurant service.
Overall Experience
6
Mixed overall impressions: some very satisfied with food, staff and pool/bar atmosphere, while others were upset by cleanliness and room condition — overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:13

Property Description

Luxurious Accommodation with Scenic Views

Relax by the Pool and Enjoy Delicious Cuisines

Convenient Amenities and Services

Experience a stay at Green Grass Hotel & Restaurant, where luxury meets comfort in the heart of Jaffna. Indulge in spacious rooms with private balconies offering stunning garden views. Unwind by the outdoor pool or savor delectable Indian, Chinese, and Jaffna cuisines at the on-site restaurant. With 24-hour room service, a pool-side bar, and complimentary parking, your every need is catered to. Additionally, take advantage of the meeting room, laundry services, and airport shuttles for a hassle-free stay. Book now for a memorable experience at Green Grass Hotel & Restaurant.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

6
Based on 268 reviews
Cleanliness: 3
Service: 8
Location: 7
Room Quality: 4
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 6
E
Elanko • family_with_children • gb
8
Comfortable stay at reasonable prices
Pros:

Good location. Walking distance from the station and very central. Staff were very polite. Very good breakfast and other food. Rooms were well cleaned and maintained. Nice swimming pool as well. The general are could be refurbished a bit. Would recommend if you are looking for a comfortable stay at reasonable price.

Cons:

Staff, room with a/c and clean, food, pool, location.

2026-08-29 • via Nuitee
R
Rojan • extended_group • fi
8
2026-08-25 • via Nuitee
T
Thilina Dilshan • solo_traveller • ae
3
Terrible experience.
Pros:

The location.

Cons:

The room was tiny.
Telephine was not working.
WiFi was not working.
Door bell was not working.
No chair.
No room service.
Bathroom was dirty.
No body wash or shampoo.
Had to call 5 times to reception desk using my mobile phone to get something done.

2026-08-18 • via Nuitee
S
satheeswaran • extended_group • gb
3
2026-08-16 • via Nuitee
G
giri • solo_traveller • no
1
Ikke bestill
Pros:

Maten

Cons:

Renhet, service, hosting

2026-08-16 • via Nuitee
T
Thayananthan • couple • lk
10
2026-08-15 • via Nuitee
H
Harshana Sumithchandra • solo_traveller • lk
10
2026-08-13 • via Nuitee
D
Danny • couple • au
10
Pros:

Love the stay, friendly staffs and delicious lunch.

2026-08-12 • via Nuitee
B
Benoît • couple • be
1
A fuir
Pros:

Rien

Cons:

Nous sommes restés 20min et nous avons décidé de partir !
Pas clean
Chambre horrible
Piscine pas clean

2026-08-08 • via Nuitee
P
Perera • solo_traveller • lk
6
Pros:

Ease of booking and general staff attitudes

Cons:

Some room amenities such as taps and the TV were faulty. Also room cupboards and drawers were old and dirty.

2026-08-02 • via Nuitee
D
Dasun • couple • lk
8
2026-07-24 • via Nuitee
S
Sundar • family_with_children • in
6
some how Okay
Pros:

Breakfast is very good ,

Cons:

in the room ,No hair drieer,no microwave oven, no dental kits, no safty locker , no shampoos ,towels are limited , no tissues ,no intercom or land phones ,its modrate room

2026-07-20 • via Nuitee
L
Le • extended_group • au
1
Pros:

Food

Cons:

Not clean

2026-07-18 • via Nuitee
C
Chaminda • family_with_children • lk
10
2026-07-17 • via Nuitee
T
tidhar • solo_traveller • il
7
Pros:

Swimming pool, comfortable bed, hot water in the shower and good stream. Restaurant and alcohol shop on the site.

Cons:

Cleaning can be improved. Bad smell in the room. Pool view turned up industrial zone view.

2026-07-16 • via Nuitee
S
Sudeep • solo_traveller • in
7
2026-07-14 • via Nuitee
S
SRIRAM • solo_traveller • lk
10
2026-07-13 • via Nuitee
J
Josef • family_with_children • at
5
Obwohl wir nur zum Schlafen im Hotel waren, hat der Zustand der Zimmer und die Sauberkeit den Aufenthalt extrem negativ
Pros:

Lage in Jaffna. Frühstück (Buffet) reichlich Auswahl und gut.

Cons:

Schon sehr in die Jahre gekommen. Sauberkeit der Zimmer.

2026-07-12 • via Nuitee
V
Venu • solo_traveller • ca
4
2026-07-02 • via Nuitee
M
Malaka • solo_traveller • lk
10
Pros:

Wow nice palce and good staff service ♥️♥️ special Breakfast meal mmmm yummmy ♥️

2026-07-02 • via Nuitee