Park Inn By Radisson Brussels Airport

Hotels
Park Inn by Radisson
8.2 (4622 reviews)
Grensstraat 3 , Diegem , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Good value for money
Cons:
Inconsistent service
Limited food options
Long wait times at reception

Categories

Cleanliness
8.06
Most reviews highlight the cleanliness of rooms as satisfactory, though some issues with found items were noted.
Service
8.43
Mixed reviews about staff friendliness, but some guests pointed out helpfulness and responsiveness.
Location
8.57
Guests appreciate the location being convenient for access to the airport.
Room Quality
8.22
Most feedback about room quality is positive, with remarks on comfort and amenities.
Amenities
8.05
Amenities like breakfast and transport are appreciated, though some complaints about shuttle timing surfaced.
Value for Money
8.21
Many guests felt they received good value based on pricing against offered services.
Food and Beverage
7.86
Breakfast received praise, but some reviews mention restaurant availability issues.
Overall Experience
8.23
Overall experiences are generally positive, with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Modern Accommodations with Amenities
Park Inn By Radisson Brussels Airport offers air-conditioned rooms with a flat-screen TV, private bathroom, and more for a comfortable stay.

Diverse Dining Options
Guests can enjoy a variety of cuisines at the on-site restaurant, including Belgian, international, and European dishes, with special dietary requests catered to.

Convenient Facilities
With a fitness centre, sauna, business centre, and multilingual staff, guests can enjoy a seamless stay at Park Inn By Radisson Brussels Airport.

Experience comfort and convenience at Park Inn By Radisson Brussels Airport. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show a credit card on their arrival. The details of this card must match the ones of the reservation's holder.

In case of advance payment required, the credit card used to pay the deposit must be in the name of guest and presented at time of check in.

Airport shuttle is available for hassle-free arrivals and departures. As the shuttle's service hours may vary, we invite you to inquire about the schedule with our reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4622 reviews
Cleanliness: 8.06
Service: 8.43
Location: 8.57
Room Quality: 8.22
Amenities: 8.05
Value for Money: 8.21
Food and Beverage: 7.86
Overall Experience: 8.23
L
lolo solo_traveller be
10
2026-04-03 via Nuitee
L
lolo couple ro
10
2026-04-03 via Nuitee
B
Bernard couple be
9
Un bon début de vacances avant un départ de l’aéroport pour Malaga
Pros:

Magnifique chambre très au calme

Cons:

Tout était parfait

2026-04-03 via Nuitee
A
Aurelie solo_traveller fr
10
Pros:

Tous

2026-04-03 via Nuitee
A
Angela solo_traveller nl
9
2026-04-02 via Nuitee
M
Mohammed solo_traveller fr
10
2026-04-02 via Nuitee
B
Benjamin couple fr
2
Too noisy, incapacitated staff, dirty room
Pros:

Cleanliness

Cons:

2 interns at the réception for the checkin, the don’t know where are the rooms, they don’t know How to use the checkin software , they know nothing

30min per personne to proceed with a checkin ???? Are you kidding ? After a 8 hours trip people are tired .

2026-04-01 via Nuitee
M
Mariola couple nl
10
Fantastisch, goede ligging , grote kamer
Pros:

Het late uitchecken

Cons:

Alles was goed

2026-04-01 via Nuitee
A
Anastasia family_with_children tr
6
Pros:

The room was clean and well prepared. It included an ironing board and basic shower amenities. The location is convenient, not far from the airport, and there is a free airport shuttle available. room

Cons:

Although we requested a double bed in advance, the room had two single beds. That said, the layout itself raises some concerns — the beds were placed extremely close together, which feels awkward, especially if staying with someone you’re not sharing a bed with.
Additionally, the toilet is located right next to the head of one of the beds, separated only by a sliding glass door with little to no sound insulation.
It’s also worth noting that while the hotel has parking, it is paid, and there is no short-term free option (15–20 minutes) for unloading luggage and check-in, which can be inconvenient.

2026-03-31 via Nuitee
D
damir couple us
7
Decent for 1 night stay
Pros:

Good breakfast , pleasent staff

Cons:

Bathroom/toilet not physically separate from the bedroom

2026-03-31 via Nuitee
M
Marion family_with_children de
6
Mega Frühstück- Zimmer Okay- Katastrophaler Service
Pros:

Das Frühstück war außerordentlich gut

Cons:

Wir haben unfassbare 2 Stunden beim Check-in gewartet, obwohl nur 3-4 Gäste vor uns dran waren.
Personal war komplett mit dem System überlastet.
Nachdem wir endlich eingecheckt hatten, bekamen wir ein viel zu kleines, so nicht gebuchtes Zimmer - wieder 30 Minuten anstellen und warten...
Schlussendlich buchte uns der Mitarbeiter zum zweiten Mal den Hotelpreis ab, obwohl wir bereits vorab über Booking.com bezahlt hatten und das auch mehrfach dem Mitarbeiter gegenüber erwähnt hatten.
Das hieß wieder Reklamation die uns fast eine Stunde Urlaub gekostet hat.

2026-03-31 via Nuitee
M
Marion extended_group be
8
2026-03-31 via Nuitee
M
MD766 family_with_children at
10
2026-03-31 via Nuitee
E
Eva Barbara couple ae
9
Schönes, sauberes Hotel mit gutem Service. Frühstück könnte besser sein.
Pros:

Wir möchten ganz besonders den Mitarbeiter Marius von der Rezeption lobend erwähnen. Er ist sehr hilfsbereit und hat uns wirklich geholfen. Vielen Dank noch mal.

Cons:

Das Frühstück fanden wir nicht gut. Hier wird an allem gespart. Allenfalls ausreichend und keinesfalls den Preis wert.

2026-03-30 via Nuitee
L
Laetitia family_with_children fr
7
Bien
Pros:

Le calme
Ambiance de la chambre
Equipment

Cons:

Le prix

2026-03-30 via Nuitee
N
Natsuko solo_traveller jp
9
静かで快適なホテルステイ
Pros:

部屋に瓶の水、グラス、栓抜き、サイドテーブル、リラックスチェア、冷蔵庫、コーヒー紅茶セットが用意されていた。スーパーで買い出しして部屋でくつろぐことができた。シャワールームも広くて清潔。

Cons:

ディーゲム駅からは少し離れていてなだらかな坂を上り徒歩15分程。バス停は目の前にある。空港シャトルサービスを利用したが、各ホテルを周るので30分かかった。利用するなら早めの時間を推奨。

2026-03-30 via Nuitee
M
Marcelo Siqueira couple br
9
Pros:

Hotel perto do aeroporto, como iríamos viajar no próximo dia, foi uma ótima alternativa. Pesssoal do staff competente. Esqueci uma garrafa térmica e um remédio no quarto, entrei em contato com o hotel e eles guardaram para mim por 12 dias e retirei no meu retorno para Bruxelas, ponto positivo para o pessoal da recepção.

Cons:

Nada.

2026-03-30 via Nuitee
S
steuve couple be
8
Convenient when for traveling
Pros:

Proximity to the airport and free shuttle
Nice parking facility

Cons:

Nothing to do in the area - only office buildings that are empty on the weekend.
No shops, no cafes…

2026-03-30 via Nuitee
D
Deidre couple us
10
Pros:

Free airport shuttle to and from hotel

2026-03-30 via Nuitee
P
Pia family_with_children fi
8
2026-03-29 via Nuitee