Hermosa Hotel

Hotels
7.2 (783 reviews)
131 Metropole Avenue , Avalon , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good amenities
Cons:
Strong cleaning odors
Small room sizes
High prices

Categories

Cleanliness
6.55
Some rooms had strong cleaning product odors and cleanliness was inconsistent.
Service
8.55
The staff was friendly and accommodating.
Location
8.55
Great central location, very convenient.
Room Quality
6.05
Rooms were small, some had issues with conditions such as strong bleach smells.
Amenities
7.55
Amenities were good, but check-in times were too late.
Value for Money
6.05
The price was considered high for the quality of the rooms.
Food and Beverage
7.05
Limited information, but bar area available.
Overall Experience
7.25
Mixed reviews but overall the experience was decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Historic Charm and Modern Comforts

Convenient Amenities

  • Free WiFi in the lobby
  • Mini-refrigerator in all rooms
  • Fully-equipped kitchenettes in select rooms

Diver-Friendly Services

  • Dive gear rinse area
  • Full shower facilities
  • Tour desk for exploring Avalon's boat landing and beyond

Prime Location

  • Beaches, restaurants, and shopping strip within minutes' walk
  • Business facilities and luggage storage for a hassle-free stay

Experience the perfect blend of history and convenience at Hermosa Hotel. Book now for an unforgettable stay in Avalon!

Important information:

If a guest is only staying 1 night, the hotel may charge 100% of reservation to reserve room.

All bookings are based on double occupancy; additional charges apply for more than 2 guests.

Disability access rooms are currently not available at this hotel.

When booking the 'Special Offer', please look out for an email with instructions from the Hotel.

We do not include ANY of the following: bicycles for hire, tour desks, faxes, or photocopying servicesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 783 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 7.55
Value for Money: 6.05
Food and Beverage: 7.05
Overall Experience: 7.25
L
Lindsey solo_traveller us
1
Happy to leave that hotel.
Pros:

Nothing really

Cons:

The floors haven’t been swept or mopped in what looks like months! No towels, no rolls of toilet paper, stains on the sheets…. Do not stay there. Pay the extra and stay somewhere else

2026-04-18 via Nuitee
M
Michelle solo_traveller us
6
Not good
Pros:

The ease of being near the town

Cons:

Hmmm! I originally had rented a room on the second/third floor but I brought a friend who is disabled (can’t climb stairs) and requested a first floor instead. Super nice about switching us but the room was so small, to the point you can’t even walk by each other. The shower was small you can’t even bend down, without hitting your head on the knobs getting up “ouch” and the sink was tucked in a corner of the main room outside the bathroom, no drawers “nothing” and the fridge was in between the beds stacked on top of each other, on top of the little dresser and just don’t bump it, it wobbled. The beds (mattresses) were so bumpy and slanted all to one side., you had to basically brace yourself during the night. Director the slanting. Tossed and turned all night. Plus we downsides and the room was $48 more than the suite I originally reserved but they did waive the additional fee. That was so nice but I wondered what the suite was like. Just saying!

2026-04-15 via Nuitee
V
Viviane solo_traveller us
5
It was descent but probably never returning.
Pros:

It’s pretty from the outside and it is near everything.

Cons:

The room is extremely small, small tv, no where to sit beside’s the bed. The room was boiling hot when I arrived. The carpets are dirty going up to my room.

2026-04-15 via Nuitee
L
Lyle couple us
1
One of the cheaper hotels to stay at but still the prices very high for what your actually getting out of it. doesnt hel
Pros:

Close to everything

Cons:

Very dirty, old hotel, very beat down even though renovated, showers are super tiny, lack of hotel amentities, room amentities were non existent and old and dirty. Room card keys did not work the whole stay even though constantly switched out

2026-04-13 via Nuitee
G
geoffrey couple us
3
Over priced for what was utilized
Pros:

The staff were very friendly

Cons:

Very old facility, NO closet, very low water pressure, No shuttle service, the room smelled moldly, and daily room cleaning service.

2026-04-13 via Nuitee
R
Ruiz couple us
8
Overall, it was good an eight out of 10. 
Pros:

The distance from the beach, the staff was super nice and helpful. The staff was probably the best part. They were super nice and super quick. They gave us our room early.

Cons:

I saw a bedbug and I didn’t wanna look around because it would’ve psyched me out, but it really bummed me out.

2026-04-07 via Nuitee
V
Victoria family_with_children us
6
Beside the hotel not being the cleans everything else was wonderful..
Pros:

The location was great ! The staff very friendly.

Cons:

The property needs little update on the cleaning an

2026-04-03 via Nuitee
R
Reyna couple us
8
Pros:

The property has a room we were able to leave our stuff while our rooms were ready.

Cons:

It was a bit small but it had a lot of historical value

2026-04-03 via Nuitee
P
Paulsen couple us
10
Great.
Pros:

Very beautiful, the second oldest hotel in Avalon. Very large property as well as the balconies are very quaint. I thought everything was perfect.

Cons:

If you’re expecting something super fancy, then this is not it, this is going to be a great staff, as many amenities as you need, a working TV and good AC, as well as heater, kitchens included in your room, as well as a full sized fridge and pots and pans. Everything was extremely clean, the bed was sparkling clean. All in all great stay, I would recommend.

2026-04-03 via Nuitee
T
Taieshia extended_group us
10
Great place and staff! I would definitely stay there again!
Pros:

It was close to everything and easy to find! And the staff was amazing!

Cons:

N/a

2026-03-30 via Nuitee
J
Jovita solo_traveller us
8
We were comfortable and felt safe
Pros:

Very convenient

Cons:

Bathroom to small

2026-03-29 via Nuitee
G
Grant couple us
5
Fine, but overpriced and no elevator so extremely hard to maneuver.
Pros:

The location, and the first day staff.

Cons:

The stairs, the oldness of the property, the small shower, the sounds. I am 24 and I had trouble with the stairs.

2026-03-27 via Nuitee
J
JuanCarlos family_with_children mx
4
Pros:

I like the location and the price.

Cons:

The hotel wasn't clean when I was there. Shower drain would keep getting clogged. They showed a kitchen in their hotel as an amenity but the stove never worked and when I asked for them to fix it. Which they never did, which was sad cause half the reason we booked there was for the ability to cook there.

2026-03-26 via Nuitee
R
Robert family_with_children us
10
2026-03-26 via Nuitee
L
Liana couple us
10
Pros:

We stayed at this hotel for 3 days and absolutely loved everything. Thank you so much for the excellent service at the reception — the staff were very kind and welcoming. The room we stayed in was clean and cozy. We will definitely come back again!

2026-03-20 via Nuitee
G
Gallegos Fernandez extended_group us
10
2026-03-20 via Nuitee
B
Briana extended_group us
10
2026-03-12 via Nuitee
Z
Zak couple us
10
Very cute and close to everything
Pros:

Very friendly staff.

2026-03-10 via Nuitee
V
Veronica couple us
10
Very nice!!
Pros:

I loved the cottage rooms..I liked the kitchen.

2026-02-23 via Nuitee
A
Angeles couple us
5
2026-02-23 via Nuitee