Hermosa Hotel

Hotels
7.2 (809 reviews)
131 Metropole Avenue , Avalon , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Pets allowed
Hiking
Luggage storage
Fishing
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good amenities
Cons:
Strong cleaning odors
Small room sizes
High prices

Categories

Cleanliness
6.55
Some rooms had strong cleaning product odors and cleanliness was inconsistent.
Service
8.55
The staff was friendly and accommodating.
Location
8.55
Great central location, very convenient.
Room Quality
6.05
Rooms were small, some had issues with conditions such as strong bleach smells.
Amenities
7.55
Amenities were good, but check-in times were too late.
Value for Money
6.05
The price was considered high for the quality of the rooms.
Food and Beverage
7.05
Limited information, but bar area available.
Overall Experience
7.25
Mixed reviews but overall the experience was decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Historic Charm and Modern Comforts

Convenient Amenities

  • Free WiFi in the lobby
  • Mini-refrigerator in all rooms
  • Fully-equipped kitchenettes in select rooms

Diver-Friendly Services

  • Dive gear rinse area
  • Full shower facilities
  • Tour desk for exploring Avalon's boat landing and beyond

Prime Location

  • Beaches, restaurants, and shopping strip within minutes' walk
  • Business facilities and luggage storage for a hassle-free stay

Experience the perfect blend of history and convenience at Hermosa Hotel. Book now for an unforgettable stay in Avalon!

Important information:

If a guest is only staying 1 night, the hotel may charge 100% of reservation to reserve room.

All bookings are based on double occupancy; additional charges apply for more than 2 guests.

Disability access rooms are currently not available at this hotel.

When booking the 'Special Offer', please look out for an email with instructions from the Hotel.

We do not include ANY of the following: bicycles for hire, tour desks, faxes, or photocopying servicesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 809 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 7.55
Value for Money: 6.05
Food and Beverage: 7.05
Overall Experience: 7.25
K
Kayla • solo_traveller • us
1
Cons:

I was on a work trip so it wasn't for vacation and the lady at front desk wasn't very helpful, I informed them wifi password provided wasn't working so she said she will let maintenence know, my phone didn't have great reception so I was pretty bummed she never updated me on hoe to fix for my three night stay, place was dirty I found hair everywhere that was a dark brown color and I'm blonde. It was extremely disappointing that the hot water didn't stay on for more than a few seconds and I tried to be nice and politely ask the front desk about it and I never got a solution on that either. Was as if me just asking for simple accommodations was too much to ask

2026-06-27 • via Nuitee
J
Jessica • couple • us
10
Gostamos muito! Localização ótima! Vista do quarto bonita! Cama confortável! Quarto e banheiro limpos e cheirosos! Dormi
Pros:

Localização é ótima! Perto de tudo! Muitos canais disponíveis na TV! Cama confortável! O custo benefício é muito bom!

Cons:

É antiga, mas funcional.

2026-06-22 • via Nuitee
K
Kendal • couple • us
8
2026-06-22 • via Nuitee
A
Aaron • couple • us
1
2026-06-17 • via Nuitee
L
Louis • couple • us
9
Exciting and interesting
Pros:

The people are awesome.

2026-06-15 • via Nuitee
M
Mayra • couple • us
10
Great value!!!!!
Pros:

This hotel is great for the price!
Great location, cute small rooms!
Staff super nice!

Cons:

Maybe the mattress can be updated.
I slept fine, but woke up a little sore. I think because it’s a foam mattress.

2026-06-14 • via Nuitee
L
Lale • couple • us
1
Misleading room photos and disappointing accommodations resulted in an unsatisfactory stay.
Cons:

The room we received was completely different from the room shown in the listing and at the time of booking. The photos were misleading and did not accurately represent the actual accommodation. The room conditions were disappointing and uncomfortable, which caused us to leave the hotel early. We have photos and screenshots showing the difference between the advertised room and the room we were given.

2026-05-29 • via Nuitee
C
Colleen • family_with_children • us
5
2026-05-29 • via Nuitee
V
Veronica • couple • us
10
I choose this place over and over.
Pros:

I absolutely, love the staff and the rooms.

2026-05-23 • via Nuitee
T
tonysR6651XZ • Family
2
Uncomfortable, hot and noisy
Pros:

The hotel power went out. It was extremely hot. The street is extremely busy at night about 2am -3am loud . Could not sleep. Had a dive in the morning was extremely exhausted not the most comfortable place going to give this place one shot.

2026-05-22 • via Tripadvisor
K
Kari • couple • us
5
Overall it was pleasing that the location from the undocking peers. However not pleased on the aesthetics and maintenan
Pros:

The location, close to the ferry off ramp and bay side.

Cons:

The unkempt cleanness, the unwillingness to to help when asked and the understaffed.

2026-05-22 • via Nuitee
C
colette • couple • us
8
2026-05-18 • via Nuitee
D
David • couple • us
10
Exactly what we need it
Pros:

Location was great. Our room was upgraded.

Cons:

Only thing was we had to climb stairs

2026-05-16 • via Nuitee
A
Autumn • solo_traveller • hk
3
Stay somewhere else
Pros:

Location is great

Cons:

Floor was dirty. We had 2 TVs. One no sound the other only had 1 channel. Pots need to be replaced. No hot water in shower. Rooms need a serious renovation.

2026-05-16 • via Nuitee
S
Sheila • family_with_children • us
5
Pros:

Location

Cons:

Too many steps

2026-05-15 • via Nuitee
T
Trev • couple • us
8
2026-05-12 • via Nuitee
M
Martha • solo_traveller • us
10
Pros:

1st of all, the location. All I need is a clean room and shower, and I got it!

Cons:

I wish I could have stayed longer.

2026-05-11 • via Nuitee
J
John • solo_traveller • us
7
2026-04-29 • via Nuitee
C
Carolyn • solo_traveller • us
5
Adequate
Pros:

Very convenient location.

Cons:

Very high cost for an elderly facility with few amenities. No housekeeping services. Tiny bathroom. Peeling paint in places. TV high on wall at weird angle. No coffee or tea in room. Bed creaked with every movement.

2026-04-28 • via Nuitee
C
Chanel • extended_group • us
9
2026-04-20 • via Nuitee