Genova Hotel

Hotels
Independent
7 (880 reviews)
Balabanaga Mahallesi Zeynep Kamil Sokak, No:5-7, Istanbul, 34314 , Istanbul , TR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Steam room
Elevator
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.89
Several reviews indicated issues with cleanliness, particularly in bathrooms.
Service
7.86
The staff was described as friendly and accommodating.
Location
8.9
Numerous comments highlighted the hotel's excellent location near public transport.
Room Quality
6.35
Some reviews mentioned the rooms were small and not adequately equipped.
Amenities
6.88
Basic amenities offered, but some dissatisfaction with the breakfast variety.
Value for Money
6.84
Generally considered reasonable for the price given the location.
Food and Beverage
6.39
Breakfast options were noted as limited, with room for improvement.
Overall Experience
6.86
Generally satisfactory stay with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:06

Property Description

Luxurious Amenities:
Indulge in the sauna and enjoy complimentary Wi-Fi and concierge services.

Delicious Dining Options:
Dine at the hotel restaurant or order room service, with a daily complimentary buffet breakfast.

Convenient Location:
Close to iconic landmarks like the Grand Bazaar and Süleymaniye Mosque, the Genova Hotel offers a prime location in Istanbul.

Book now to experience luxury and convenience at the Genova Hotel!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Staff temperature checks are conducted regularly

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

7
Based on 880 reviews
Cleanliness: 5.89
Service: 7.86
Location: 8.9
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.39
Overall Experience: 6.86
Алла couple ua
10
Pros:

Уже не первый раз в этом отеле, всё нравится и расположение и удобства и персонал,в следующий раз выбор в его пользу 👏🤗

Cons:

Не работал сейф,но для меня это было не очень актуально

2026-02-14 via Nuitee
M
Milan family_with_children sk
9
2026-02-12 via Nuitee
S
Sabrina extended_group fr
6
Hôtel très bien situé mais ensemble passable.
Pros:

Point positif l’emplacement, et le personnel qui est toujours serviable et à l’écoute.
L’hôtel est idéalement situé, à proximité du métro et du tramway, avec des boutiques épiceries et restaurants tout autour, le quartier est vraiment agréable.

Cons:

Petit déjeuner peu varié mais correct présence de fruits et de thé appréciable. En revanche, le café n’était vraiment pas bon.
Pour ce qui est du ménage très décevant, en dehors du changement des serviettes et de la poubelle, le nettoyage n’était pas fait correctement, j’avais laissé des pépites au sol dès le début du séjour et 5 jours plus tard, elles étaient toujours au même endroit.

2026-02-12 via Nuitee
M
Mohamed bahri couple dz
8
2026-02-09 via Nuitee
K
Karimjonova couple uz
4
2026-02-09 via Nuitee
J
Jelena couple ba
10
2026-01-28 via Nuitee
S
Stefan couple ro
10
2026-01-25 via Nuitee
R
Royem couple at
10
2026-01-22 via Nuitee
C
Carina solo_traveller pt
8
The stay was reasonable considering the hotel's category, but I think they could improve more for th
Pros:

The breakfast had little variety, but it was acceptable. The location was good for transport links and even walking around the main tourist area. There wasn't much noise in the hallway leading to the rooms.

Cons:

The room cleaning could be better, specifically in the bathroom; the shower door didn't close completely, and the carpet next to the bathroom was a little wet.

2026-01-21 via Nuitee
D
Dzontana family_with_children ch
9
Pros:

Das Frühstück könnte mehr Auswahl haben.

2026-01-20 via Nuitee
R
Rashida family_with_children gb
5
If your coming to just sleep and mostly doing alot of outing then this hotel is great low cost worth
Pros:

The location was good from this hotel everything was close and walking distance . Breakfast was good but same menu every day . Was a clean hotel. Value for money if your mostly out and just coming back for good sleep.

Cons:

Bedrooms very small and tight no cupboard to hang clothes no luggage room no chair or stool to sit just beds only balcony view ws ok but no chairs to sit and enjoy the morning sun with a cuppa brew.

2026-01-20 via Nuitee
T
THULFIQAR couple iq
1
2026-01-19 via Nuitee
S
Saltanat family_with_children kz
10
2026-01-19 via Nuitee
J
Jelena couple ba
10
2026-01-18 via Nuitee
Y
Yulia solo_traveller it
10
2026-01-18 via Nuitee
H
Hussein extended_group tn
10
2026-01-13 via Nuitee
S
Sabina couple az
7
2026-01-09 via Nuitee
G
Gvantsa couple ge
1
2026-01-08 via Nuitee
L
Luigi couple ro
10
2026-01-06 via Nuitee
R
Rachel couple us
8
2026-01-04 via Nuitee