Smart Hotel

The place is just okay for an overnight stay. Not much to say about it, it was just an okay stay for us

The cleaniness of bed, pillow and towel requires significant improvement

Good

Not clean and mixed odor 😞

Good location

Love the area can find food easily. And very close to Palm Mall too.

Close to town area and convenient to get public transport. Surrounding got alot of food stall.

It was a satisfied stay. Friendly staff and the room is spacious enough for 2 adults and 1 kid.

tv too small,water heater not hot,vinyl floor pop up,window no security grille,dirty paint,no breakfast including,slow wifi,not convenience for car parking,registration counter slow,no room intercom,no room service, alot of thing need to be improved

Berbaloi dengan harga yg ditawarkan.

My Recent stay in this Hotel - Family Quad Room. To share with all Expedia Member and Taveller, This Hotel is very disappointing and many area need to be improved:

1. Room airconditoning is not cold (merely blowing air) and it is noisy and vibrating. You have to endure the nosie and vibation for a night sleep.
2. The Toilet door is misalligned and cannot be lock.
3. Dressng table area has not light at all. TV cabinet area, back light is only available 1 side, the other side of cabinet not lightng, only wiring point. Overall lightng in the room is to dime.
4. WIFI signal at the floor is vetry very poor. The front Desk sugegsted that cme down to ground floor as the signal is strongest.
5. There is not room intercom, any request to Front Counter, you must go personnally.
6 With all the shortfalls, I did make complaints to Front Desk but was informed there was not maintenance personnel to attend to it.

Not recommended for Traveller.

Check in on 23/12/17. On overall, I am quite disappointed with this Hotel (Family Quad Room):
1. Air-conditioning was not cold (merely air blowing), noisy sound and vibrating badly from blower.
2. WIFI signal was very very weak at Level 2. Suggested by Front Desk, come down ground floor to access WIFI because ground floor has strongest signal
3. Toilet door cannot close fully (misalligned), and worst still that door cannot even lock!
4. Lighting level was very dime in the room, One side of T5 lighting at TV area is totally missing, only can see wiring point. There is also totally no lighting at the Dressing table area.
5. Front Counter cannot traced my Booking (via Expedia). I was fortunate that brought along the receipt I printed out earlier, otherwise, I may not be able to check In.
6. All those shortfalls, I did make request for rectification at Front Desk (note: no Room Intercom also) but was told "Sorry, we have no maintenance staff today to address your problem"

Purpose of posting this review is for future improvement for the benefit of all Expedia Member and traveler.

Bilik yang bersih, kakitangan yang membantu dan suasana yang aman

room chosen is suitable for family and children. Suitable for short stay and near to restaurant and shopping mall

air con not cold.

Space - Spacious with this rate.

Cleanliness - very unsatisfied. Towel and cover blanket are stained. The room is a bit smelly too.
Location - Satisfied. Next to KPJ and Palm Mall.pup

Simple room but spacious

Room is very basic and hotel is near to shopping centre and earteries.

It was very nice hotel to stay for business or family. They have such a clean and spacious room. Near to a shopping mall and 24 hours mamak restaurants.