Embassy Suites By Hilton New York Manhattan Times Square

Hotels
Embassy Suites Hotels
8 (4120 reviews)
60 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good amenities
Cons:
Issues with cleanliness
Inadequate elevators

Categories

Cleanliness
6.96
Reviews indicated some issues with cleanliness and a dirty environment.
Service
8.93
Multiple reviews praised the staff for being accommodating and friendly.
Location
8.97
Many guests highlighted the great location, especially near key attractions.
Room Quality
7.92
Rooms were described as comfortable, with some noting size and views.
Amenities
7.95
Amenities like breakfast were well-received, enhancing the stay.
Value for Money
7.41
Some dissatisfaction with value given the cleanliness concerns.
Food and Beverage
7.96
Breakfast offerings were appreciated by several guests.
Overall Experience
7.93
Overall, guests had a positive stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Luxurious Accommodation
Embassy Suites By Hilton New York Midtown Manhattan offers pet-friendly rooms with free WiFi and flat-screen TVs. Relax in the spacious seating area and enjoy the complimentary toiletries in the private bathroom.

Convenient Amenities
Stay active at the on-site fitness centre or unwind at the bar. Need cash or looking for a souvenir? Visit the cash machine and gift shop within the property for your convenience.

Prime Location
Located just steps away from the Empire State Building and Macy's, this hotel is perfect for exploring the city. With LaGuardia Airport nearby, your travels are made easy.

Book now to experience the perfect blend of comfort and convenience at Embassy Suites By Hilton New York Midtown Manhattan.

Important information:

The hotel will be undergoing public space renovations from January 05, 2026 - February 05, 2026. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 63
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 4120 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
S
seydou couple us
5
Not good
Pros:

Stuff

Cons:

The elevator is not worth for the money you pay

2026-02-14 via Nuitee
R
Roman family_with_children at
8
2026-02-12 via Nuitee
K
Karla couple us
9
It was a great suite to stay in
Pros:

It was clean , calm and great area.

Cons:

There was construction stuff around and no valet parking

2026-02-12 via Nuitee
D
Daniel family_with_children gb
7
Good hotel, good staff excellent location should do away with the complicated billing and extra charges
Pros:

We loved this hotel because of the location the staff are friendly. The breakfast is good.

Cons:

The fact that we paid for the room then was still asked for 500 dollars then two days later they took another $300 without my knowledge until I see it on my statement they said it was the system that did it i’m not even sure that is actually legal but they did it anyway the billing in the hotel is very complicated and hard for anybody to get their head round so this could be made easier and then the hotel would be absolutely fantastic.

2026-02-11 via Nuitee
P
Patel extended_group us
1
2026-02-11 via Nuitee
Z
Zeljko couple hr
10
Super hotel
Pros:

Sve, od ljubaznog osoblja do komfornij soba i pogleda iz sobe. Sve preporuke

2026-02-10 via Nuitee
B
Bronwyn couple au
9
Pros:

The beds were comfortable, everything was very clean. The breakfast was great! Close to the main tourist attractions.

2026-02-10 via Nuitee
A
Anabeliz couple us
8
En general estuvo bien
Pros:

El desayuno bueno y la ubicación céntrica

Cons:

Mejorar los accensores (elevadores) se tardan demasiado y la leche del café debe ser caliente

2026-02-09 via Nuitee
D
Domingo couple do
10
2026-01-31 via Nuitee
M
Munona family_with_children ch
2
2026-01-30 via Nuitee
A
Aysegul couple tr
7
Still ok, and would book a stay as the location is great
Pros:

Location and breakfast. My room had a great view of city and Empire States Bldg

Cons:

Slow Internet and cleanliness of the lobby and breakfast area particularly. Reception staff looked a bit stressed with work and didn’t find them very polite nor friendly. Also as a Hilton Honors member I expected complimentary water to the room.

2026-01-30 via Nuitee
M
Munona family_with_children ch
2
2026-01-30 via Nuitee
S
SARA extended_group co
4
2026-01-29 via Nuitee
K
Kate extended_group gb
8
Pros:

Complimentary nibbles and drink in the evening

Cons:

One member of bar staff was very rude and abrupt

2026-01-29 via Nuitee
L
LADY TATIANA couple co
9
Regresaría nuevamente sin dudarlo
Pros:

La habitación con vista a la ciudad fue maravilloso, el desayuno y su hora de snacks libres nos encantó, el trato del personal fue excelente

2026-01-28 via Nuitee
C
Cristian Tirado Marrero couple pr
9
2026-01-28 via Nuitee
N
Norma couple us
10
2026-01-28 via Nuitee
M
Marcelle family_with_children br
6
Pros:

Localização.

Cons:

Funcionários sem paciência e grosseiros.

2026-01-28 via Nuitee
T
Tony couple gb
10
Perfect even when it snowed
Pros:

Staff were very helpful, location was perfect

Cons:

Nothing

2026-01-27 via Nuitee
N
Nurdan extended_group tr
1
Resepsiyon berbat
Cons:

Resepsiyon kesinlikle çok ama çok kötü. Otelden ayrıldıktan sonra kartımdan iptal edeceklerini söyledikleri gecenin ücretini kestiler

2026-01-27 via Nuitee