My Place Hotel-Ketchikan, AK

Hotels
8.3 (179 reviews)
3612 Tongass Avenue , Ketchikan , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Spacious rooms
Cons:
Dirty rooms
Missing kitchenware
Issues with room keys

Categories

Cleanliness
7.3
Rooms smell and were dirty providing a poor experience.
Service
9.3
Staff is super nice and accommodating, treated like family.
Location
8.8
Conveniently located near grocery stores and the ferry terminal.
Room Quality
7.8
Spacious rooms with some issues like incorrect key access.
Amenities
7.8
Kitchenette lacking essential items like pans and tableware.
Value for Money
8.3
Generally a decent place to stay with associated conveniences.
Food and Beverage
8.3
Nearby dining options and a grocery store enhance stay.
Overall Experience
8.8
Mixed feelings but overall a good place for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Convenient Location in Ketchikan:
Located just 12 km from Totem Bight State Historical Park, My Place Hotel-Ketchikan, AK offers easy access to local attractions.

Comfortable Accommodations:
Featuring non-smoking rooms with amenities like a fridge and wardrobe, guests can relax and unwind in comfort during their stay.

Convenient Amenities:
Enjoy free WiFi, private parking, a business centre, and a 24-hour front desk for all your needs at My Place Hotel-Ketchikan, AK.

Book your stay now at My Place Hotel-Ketchikan, AK for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 179 reviews
Cleanliness: 7.3
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.8
H
Heather • family_with_children • us
8
2026-05-06 • via Nuitee
J
jasoneC7828MY • Family
10
Customer Service at it's Best
Pros:

I was traveling for medical reasons. We arrived from a long day of appointments and traveling. The front deck employee meet us with a smile and was very helpful. The next morning the manager picked up where his night staff left off. All were courteous and helpful. Accommodations where spotless.

2026-04-29 • via Tripadvisor
E
Ernie • couple • us
8
People are wonderful to deal with
Pros:

Customer service

2026-04-20 • via Nuitee
E
Ernie • extended_group • us
8
Pros:

The front desk people

2026-04-11 • via Nuitee
E
Ernie • family_with_children • us
8
2026-03-31 • via Nuitee
M
Melissa • family_with_children • us
7
2026-03-30 • via Nuitee
T
Tim • couple • us
10
Was great- will stay here again!
Pros:

Was wonderful- clean and beautiful.

Cons:

Nothing

2026-03-23 • via Nuitee
C
cnx_anc • Solo travel
2
You might have a fine stay or frustrating one. I finally gave up and glad I did.
Pros:

I have stayed here dozens of times over the years. I have given up staying in frustration. I was once billed on my incidental card for someone else's stay. I wasn't even in Ketchikan at the time. Money was finally credited but not without far too much effort, and several months of asking and reminding. Hot water is hit and miss, as is draining, you often stand in water as you shower. Was once given a room that had been cleaned poorly and bed sheets had not been changed (they did provide another room). Another time my room smelled so bad with chemical smell that I couldn't stay, window was open on arrival, and the desk clerk agreed stating it was "unacceptable and they would not stay in the room either". They could not offer another room but still charged me for 2 nights after telling me I would not be charged. I gave up being reimbursed after the frustration wasn't worth it. Management runs the place like they are the only game in town. They are not. I have been happily staying elsewhere on my monthly trips to town.

2026-01-19 • via Tripadvisor
C
Cari • couple • us
7
2026-01-12 • via Nuitee
B
bobbiv284 • Family
10
My Place Hotel Ketchikan
Pros:

My Place is our go to place to stay when we go to Ketchikan and we go there often! We come in on the ferry with our dog and we have always been allowed to check in early. The staff is friendly and very accommodating. It is so clean and each room has a kitchen with amenities. Free and accessible parking is a bonus! The location is close to everything you need. It is safe and welcoming. We love My Place in Ketchikan!

2025-12-17 • via Tripadvisor
R
Rachel • family_with_children • us
10
2025-11-25 • via Nuitee
B
Brad • solo_traveller • us
10
Exactly what I needed for a one night stay to get testing at the nearby hospital (walking distance)
Pros:

Staff is super nice and the manager is accommodating. I was able to check in early which I desperately needed and appreciated not having to wait in the lobby for hours.

Cons:

There's no pans or tableware in the kitchenette. I didn't ask if you could get some from the desk but the kitchen is still useful the full-sized fridge, ice maker and microwave.

2025-10-14 • via Nuitee
C
Christensen • family_with_children • us
10
2025-10-09 • via Nuitee
A
Alyssa
10
Pros:

With flights being cancelled, this was the perfect place to overnight. Close to the ferry terminal and within walking distance of the grocery store.

2025-09-26 • via Nuitee
A
adventurestreet • Business • Juneau, Alaska
4
Where’s the pots!??
Pros:

Strangest hotel experience. Rented a kitchenette. The room came with a fridge, microwave, and a stove… but not a single piece of silverware or any pots and pans.

The Owner publicly says ‘We also want to clarify that cookware and dish sets are available for purchase at the front desk.’ Seriously? If it’s dumb bureaucracy, at least have the audacity to admit it instead of all of us thinking you’re a bad used car salesman.

It would be like if you rented a car and you were expected to bring your own tires or buy them at the desk…WTF? Probably easier to go to a different hotel than fly with my kitchen pots. Please do better or at least don’t falsely advertise.

2025-09-19 • via Tripadvisor
L
Latonya • family_with_children • us
5
Just move home
Pros:

The room was very spacious and a nice lookout
As well, I like the kitchenette

Cons:

When the key was given to me, the wrong number was put on the key and I got let into somebody else’s room. Also, my keys never worked for the first day and a half. Also, it led me to believe that my bedding did not get changed because I found somebody’s vape in tangled in the sheets.

2025-09-16 • via Nuitee
C
Clegg • extended_group • us
1
It was in my top 3 for bad hotels that I have ever stayed at.
Pros:

Location was ok

Cons:

Rooms smell and were dirty. Property needs be bulldozed down.

2025-08-30 • via Nuitee
A
andrew l • family
8
Pros:

Decent place to stay

2025-08-21 • via Nuitee
G
gretchenk725 • Couples
10
Ketchikan
Pros:

My husband and I felt comfortable safe and supported on our first visit to Ketchikan. The hotel is well located. We walked into town.
We enjoyed herring cove and Totem park.

2025-08-17 • via Tripadvisor
E
Edward • couple • us
9
2025-08-16 • via Nuitee