Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Issues with cleanliness
Confusing dinner arrangements
High prices for amenities

Categories

Cleanliness
8.16
Mention of silverfish and humidity issues in some rooms.
Service
10
Staff are described as very friendly and helpful.
Location
9.63
Close to the lake and within walking distance to the town.
Room Quality
9.17
Rooms are reported as comfortable but concerns about sofa bed comfort.
Amenities
8.62
Spa and pool access incurs extra fees, causing disappointment.
Value for Money
7.65
High prices but some expectations of included amenities were not met.
Food and Beverage
9.11
Breakfast is described as rich and delicious, but dinner service had issues.
Overall Experience
9.66
Overall positive aspects highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Infinity Pool: Take a refreshing dip while enjoying panoramic views of Lake Como.

Eforea Spa & Health Club: Indulge in relaxation with an indoor pool, sauna, hot tub, and Turkish bath.

Gourmet Dining Options: Experience culinary delights at the Terrazza 241 rooftop restaurant, Satin restaurant, and Taffeta lobby bar.

Immerse yourself in luxury at Hilton Lake Como and make your reservation today to experience a truly unforgettable stay.

Important information:

Our Rooftop heated swimming pool is open and available for hotel guest from 8am until 6 pm.

Eforea Spa & Health club is open every day for massages and treatments prior to reservation. Spa area, including sauna and indoor pool has a supplement of €39 per person per 1,5 hours.

Also, kids can access the wellness center until 12 pm (free entry up to 14 years old only). Opening hours: every day 9 am – 9 pm. The gym is free of charge and it is open 24/7.

Pets up to 20 kilograms (medium size) are welcome to the hotel. Pets are not permitted in the fitness center, pool area, food & beverage outlets. Contact us for more info.

Guests are required to show a valid identity document and a credit card upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2550 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 9.17
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 9.11
Overall Experience: 9.66
V
Viviane • family_with_children • br
8
2026-07-04 • via Nuitee
M
Margrét • couple • is
8
Lovely hotel and gread view
Pros:

The pool and the terrace on top of the hotel

Cons:

food and drinks are expensive

2026-06-30 • via Nuitee
R
Radu • solo_traveller • ro
10
2026-06-28 • via Nuitee
A
AHMAD • couple • kw
10
v good
Pros:

all

2026-06-28 • via Nuitee
B
Bethan • solo_traveller • gb
10
2026-06-28 • via Nuitee
A
Adrian • couple • ch
8
Sehr angenehmer Aufenthalt:))
Cons:

Pool am 18 Uhr räumen!!

2026-06-28 • via Nuitee
D
Daniel • couple • fr
10
Pros:

La proximité,la propreté, le personnel extraordinaire

2026-06-28 • via Nuitee
H
hannah • family_with_children • gb
8
Great overall stay
Pros:

Roof top pool

Cons:

The food

2026-06-27 • via Nuitee
M
Martin • couple • cz
10
Pros:

Krásný hotel na krásném místě.

2026-06-27 • via Nuitee
M
moshe • extended_group • il
9
2026-06-27 • via Nuitee
T
Tara • couple • jm
10
2026-06-26 • via Nuitee
U
Urs • family_with_children • ch
10
2026-06-26 • via Nuitee
R
R6532LBjeffr • Family • Garland, Texas
6
Beautiful views from the restaurant and pool. The rest is just blah.
Pros:

This Hilton has 5 elevators and with the exception of one chair in each room and the restaurants, all the seating everywhere in the hotel is about 14” off the ground. If you’ve had surgery or are over 55 you will likely be stuck in your room on your bed. There’s no warm place to gather with friends - even young ones. This is a very sterile setting from the 90’s.
The pool opens at 10:30 and closes at 6 so patrons at the restaurant don’t have to be annoyed by bathers. This is a problem in the new hotter summers - and no, there’s no seating around the pool higher than about 12”.

2026-06-25 • via Tripadvisor
E
Enny • family_with_children • nl
10
Schitterend hotel waar je graag langer wil blijven
Pros:

ongelooflijk mooi hotel, waar je volledig in de watten wordt gelegd. Heerlijke kamer met 2 grote bedden. Fijn voor mij en mijn dochter. Zwembad op het dak was heerlijk. Schitterend uitzicht ook voor de lunch en diner op de rooftop. En parkeergelegenheid was ook top geregeld!

Cons:

De sauna viel ons een beetje tegen. Daar moet je ook apart voor betalen. Voor een hotel van deze klasse is dat wel een beetje jammer.

2026-06-22 • via Nuitee
J
Jacobus • family_with_children • se
10
2026-06-22 • via Nuitee
J
Jacobus • solo_traveller • se
10
Amazing
Pros:

Location, facilities and staff

Cons:

Nothing

2026-06-22 • via Nuitee
N
nathanfY6010HR • Family
10
Wonderful Family Stay at Hilton Lake Como
Pros:

We had a wonderful stay at Hilton Lake Como. Patrizia made check-in seamless and welcoming, and the entire staff was incredibly friendly and attentive throughout our visit. The rooms were spacious, spotless, modern, and even better than the photos.

The rooftop restaurant offers amazing views, the pool is relaxing, and the breakfast buffet was the best we had on our trip—our whole family loved it. We also appreciated the location: slightly removed from the busy town center, it felt like a peaceful retreat while still being an easy and safe 20-minute walk into town. The train station was just a short taxi ride away.

From check-in to breakfast to help with bags and taxis, there was always a helpful hand. A perfect hotel for families visiting Lake Como.

2026-06-20 • via Tripadvisor
L
LeD138 • Couples
4
Not the Lake View Room We Paid For
Pros:

I rarely leave negative reviews, but my experience with Hilton Lake Como was deeply disappointing because it involved what I consider misleading room marketing and a complete lack of customer service when the issue was raised.

Months before our trip, I prepaid for a King Premium Room with Lake View, a non-refundable room category marketed on Hilton’s website as offering a “breath-taking view of the Lake.” The photos showed a clear, unobstructed lake view from the room.

What we received was something entirely different.

Our room was on a lower floor where the vast majority of the view consisted of neighboring buildings and rooftops. There was only a tiny sliver of the lake visible in the distance. Calling this a “lake view” stretches the definition beyond reason. It certainly was not the “breath-taking view of the Lake” that Hilton advertised and charged a premium for.

When I brought this to the front desk’s attention immediately after check-in, the response was essentially that because a small portion of the lake was technically visible, it qualified as a lake-view room. Staff acknowledged that guests on higher floors in the exact same room category enjoyed dramatically better views, and confirmed that we paid the same rate as those guests. Despite that, no adjustment, accommodation, or meaningful solution was offered.

We were told there were no alternative rooms available. However, shortly afterward, my partner witnessed another guest complain about their room and be moved from the fourth floor to the fifth floor—the very type of relocation we had requested. That made the situation even more frustrating.

What disappointed me most was not simply the room itself. Hotels sometimes make mistakes, and inventory can be limited. The real issue was the complete absence of ownership, empathy, or effort to make things right. There was no apology, no acknowledgment that the marketing photos did not match our actual experience, and no goodwill gesture whatsoever.

Lake Como is a destination where many travelers save, plan, and book months in advance specifically for the views. We certainly did. To pay a premium for a non-refundable “lake view” room and then spend the stay looking mostly at rooftops and neighboring buildings significantly diminished our experience.

To be fair, the rest of the hotel was perfectly fine. The property is modern, clean, and well maintained. Unfortunately, the handling of this issue overshadowed everything else.

If you book here, be aware that a “Lake View” room may not resemble the photos used to sell it, and if you end up with one of the lower-floor rooms, don’t expect much assistance from management.

We will not be returning.

2026-06-20 • via Tripadvisor
S
Stagewright Carpentry Ltd. • couple • gb
10
Fabulous, La dolce vita
Pros:

Everything

Cons:

Nothing

2026-06-20 • via Nuitee
L
leo • couple • be
7
2026-06-18 • via Nuitee