Victoria Hotel

It's the dirtiest scummiest place I have ever stayed at I was a fool to book this place didn't realise what kind of poo hole this is

had trouble with reservation, took far too long to arrange things and had to be diverted to a new hotel as they didn’t have the right room for me.

Beware!!! Dirty and noisy place. Money waisting. Never again.

I am very sorry to give such a negative review, but this was the worst hotel I ever stayed in. There were bugs in the bathroom, stains on the bed linen, leaves in the room, litter in front of the venue. The people at the reception did their best to be kind and polite, which I appreciated.

It was an overall infection risk. It was booked as somewhere to stay with it being advertised as somewhere that would be suitable for me and my disabled partner for the night. The property was in no way suitable. It was a major infection risk as my boyfriend still has wounds on his leg that haven’t quite healed. There was rotting food in the room and even in the one we were moved to. Uneven floors and bathroom doors that were broken. The woman behind the front desk just didn’t seem to care that we had complaints and couldn’t stay in that room. She just seemed like she wanted us to get back to the room and leave her for the night. Overall I just wouldn’t stay here again. It’s made me question ever wanting to return to Leicester again and I know that it’s just a bad hotel experience. I’d be damned if I stayed in this hotel again

Bed u comfy shower broken stale bread or Frosties in the morning - room was dirty and shower floods!!!!

It was absolutely horrific, had to wait 3 hours to check in, got into my room and the toilet seat fell off aswell as there was dust all over the skirting boards, cobwebs around the sealing, the radiator was stuck on full all night, got woken up at 7am by one of the members of staff shouting at each other! Tried complaining at reception on the way out and she was foreign and tried acting like she didn’t know what I was saying! the bathrooms flooring was peeling up and was just laid on top of the old stuff, one mug had a hair in also.

They couldn’t refund the money if i wanted to cancel

There is a reason it was the cheapest room in town. Don't expect too much but if you need a roof over your head then this will do. Not the kind of place you would stay for more than one night. It is walking distance from the city centre which is a bonus.

A grand old building, this could be so much more and hopefully it may, one day, be returned to its former glory. At the moment, however, there is a sense that it is ticking along but hasn't got long left to live.

Those manning the reception we amazing. Polite, helpful and happy.

There are a few stairs but to any normal human, they won't pose a problem.

Our room was clean, fresh sheets and had no odour. The carpet had seen better days, mind you. Walls had been damaged, plastered in but not been sanded or painted over to hide the original hole/dent. A small TV was propped up against a wall, no use to anyone, and could have done with a little work to pop it up on a bracket. A white curtain covered the window and was fairly ineffective at blocking the light though a t-shirt draped over ones eyes did the trick! Beds are soft but comfortable.

Bathroom was clean and ensuite which was a lovely surprise as I thought it was shared! The shower was a bit disappointing as it would fill up after a few second with the shower on. I must admit that standing in ones own dirty water makes my stomach turn, but if you think about it, it's not unlike a bath!

Overall, myself and my friends had a good night sleep in a venue that was close to the centre (a mile) and offered us everything we needed.

If you're planning on spending very little time in your room, because you're out drinking or sight seeing then this place, for the money, this place is fine.

If you want luxury...jog on!

Staff was very friendly and attentive, but they seem to not care much about the place.
More attention should be given to the building maintenance and outside cleaningness.
Mattresses should be changed as you can feel the springs.
I think they could turn the place into something better.

Toilet seats was broken very uncomfortable to sit toilet door wasn’t shutting (no privacy) would have requested room ground floor.room given second floor, very inconvenient no lift also no WiFi came on

Desk do not have essential information required for customers such as parking.
TV not working, actually look like just a big computer monitor, no switch no remote (really funny to the family)

The location of the hotel is great. You get what you pay for really having read the previous reviews I didn’t have high expectations. If anything I was more impressed having compared it to them. Definitely one of the most sketchy hotels I’ve stayed in but for the money was alright. Didn’t risk the breakfast. Staff very mixed attitudes also was knocking on the door at 10:45 telling us we need to check out was unnecessary. The woman on reception in the day was lovely, the bloke at night was a bit crackers knocking on our door but good times.

Really hot in my room. More options for a warm breakfast would be nice

This is a tired old hotel which looks like it may be offering accommodation to local people too? Its really tatty, smells of cigarette smoke and is on the brink of being a hostel more than a hotel. Shower was cold at night scorching in the morning. Breakfast is awful - Everything there is basic no frills and i could not wait to get out of there. My bedroom furniture had "mad frank" etched into the drawer.....Not suitable for children and i would never return. I have contacted the manager but i suspect i will not hear back.

Better than expected, perfectly good for the low price, friendly staff

Nice people but clearly not fussed about the hotel. Room was constantly bright with a flimsy curtain. Sun rose straight into the room so was up at 5am both mornings. Bed springs have completely gone. And weirdly rice was over the floor??!

Victorian style property with no lift nd very hard doors. Not suitable for less able people. The mattresses were not good, can get pain with the springs.

The showroom had no hot water dust everywhere and also the bathroom door don't close i even took pictures and the reception don't even communicate well i need a refund I'm not happy i was itching the bed terrible mattress