Pennant Hotel & Suites

Hotels
•
Comfort
5.2 (317 reviews)
1686 E Mount Pleasant Rd , Zachary , us
+1 225-286-3416

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Breakfast
Clean rooms
Great place
Cons:
Mold
Staff issues
Small rooms

Categories

Cleanliness
2.66
Multiple reviews mention mold, bad smells, and cleanliness issues.
Service
6.13
Mixed reviews on service quality; some positive mentions but overall dissatisfaction noted.
Location
8.17
No specific comments; presumed standard quality for this hotel tier.
Room Quality
3.62
Complaints about room size and cleanliness issues.
Amenities
5.65
Breakfast received positive comments; however, many amenities were reported as not working.
Value for Money
4.61
Value is questionable given the overall experience and facility conditions.
Food and Beverage
6.66
Breakfast quality was generally well-received.
Overall Experience
4.13
Overall dissatisfaction expressed in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:18

Property Description

Convenient Location
Located just 17 km from Ace W. Mumford Stadium, Comfort Inn & Suites Zachary offers easy access to nearby attractions like Louisiana State Capitol and The Old Governor's Mansion.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre, free WiFi, and a complimentary continental breakfast during your stay at this 3-star hotel.

Exceptional Service
Guests can expect top-notch service with a 24-hour front desk, free private parking, and a shared lounge at Comfort Inn & Suites Zachary.

Book your stay today at Comfort Inn & Suites Zachary for a memorable experience in Zachary, Louisiana.

Important information:

All credit cards will be pre-authorized 48 hours prior to arrival. Any reservation with an invalid credit card will be canceled. Please ensure a valid phone number for the reservation to make contact with guest for another form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Guest Reviews

5.2
Based on 317 reviews
Cleanliness: 2.66
Service: 6.13
Location: 8.17
Room Quality: 3.62
Amenities: 5.65
Value for Money: 4.61
Food and Beverage: 6.66
Overall Experience: 4.13
D
Danna • couple • us
4
2026-09-06 • via Nuitee
B
Bernadette • extended_group • us
10
I’m returning to your hotel in September. We enjoyed our stay.
Pros:

Did not have the breakfast. Other than that, the accommodations were fantastic. The bed was comfortable no complaints.

2026-07-24 • via Nuitee
L
Lubertha • family_with_children • us
5
I had stayed at this location before and was very satisfied. It has gone down in quality.
Pros:

The location and staff were good.

Cons:

The room was not good. The floor was not vacuumed. The tub controls were broken. The TV only showed half of the picture clearly.

2026-07-22 • via Nuitee
M
Mary • extended_group • us
10
Will be back
Pros:

Everything

Cons:

Everything was perfect will be back

2026-06-15 • via Nuitee
K
Kilbourne • couple • us
1
Book somewhere else!!
Pros:

N/a

Cons:

Customer service had a bad attitude!!!!

2026-06-15 • via Nuitee
B
Boatwright • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-06-11 • via Nuitee
C
Cox • couple • us
6
2026-06-08 • via Nuitee
S
Samara • solo_traveller • us
5
2026-05-31 • via Nuitee
S
Samara • solo_traveller • us
5
2026-05-31 • via Nuitee
S
Samara • couple • us
5
2026-05-31 • via Nuitee
W
William • couple • us
10
2026-05-26 • via Nuitee
S
Shederick • solo_traveller • us
10
2026-05-25 • via Nuitee
J
Jessica • couple • us
10
2026-05-23 • via Nuitee
P
Pegg • couple • us
7
Pros:

Good people

Cons:

The rooms did not smell good. I had to spray my cologne all over the place

2026-05-23 • via Nuitee
J
James • couple • us
8
2026-05-22 • via Nuitee
S
Shederick • solo_traveller • us
10
2026-05-20 • via Nuitee
C
Charrise • couple • us
1
TERRIBLE
Pros:

I didn’t like nothing at all about this property was the worst

Cons:

Everything was terrible very unsanitary curtains were ripoff couldn’t close them I was locked out my room 3 times I was told by the front desk worker that it was nothing he could do because the master key didn’t work terrible stay worst place I ever stayed at I went to get new keys 3 times never worked

2026-05-18 • via Nuitee
S
Shederick • solo_traveller • us
10
2026-05-18 • via Nuitee
P
Paula • couple • us
10
Staff was exceptional
Pros:

Great

Cons:

Everything was fine

2026-05-16 • via Nuitee
M
Morrison • solo_traveller • us
10
Awesome service nice facility
Pros:

Natasha the manager was awesome! My daughter's wedding was this weekend and we had a block of rooms for guests and she helped me make it smooth and easy for our group.

Cons:

All good

2026-05-11 • via Nuitee