Holiday Inn Express & Suites - Prosser - Yakima Valley Wine by IHG

Hotels
•
Holiday Inn Express
9 (394 reviews)
680 Wine Country Road , Prosser , US
+1 509-786-1399

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Very comfortable beds/rooms
Excellent breakfast
Friendly staff
Clean and spacious lobby
Cons:
Unclear pet policy / pet incident
Housekeeping inconsistencies (ants, hair, unclean fridge, towels)
Pool issues (broken or very cold)
Some find rooms pricey

Categories

Cleanliness
8.2
Mostly described as clean in several reviews, but multiple reports of hair in shower, ants, an uncleared fridge and lowered towel quality indicate inconsistent housekeeping.
Service
9
Staff repeatedly called friendly and helpful; however the unclear pet-policy communication and handling of a pet-related eviction/fee was a serious negative for at least one guest.
Location
9.3
Location praised repeatedly as great and convenient (walking trail, ideal for valley visits); a minority noted it wasn’t ideal for their needs.
Room Quality
9
Rooms described as large and very comfortable with excellent beds and pillows, though some guests noted issues like hair in the shower and leftover items in the mini-fridge.
Amenities
8.3
Breakfast and lobby spaces were well-liked, but several amenity issues were reported (broken or very cold pool, dated TV/direct TV, bugs near exterior doors).
Value for Money
8.6
Most guests felt the stay was good value given comfort and breakfast; one guest found the room pricey for the rate (mentioned $250/night) which lowered perceived value for some.
Food and Beverage
9.6
Breakfast was consistently praised as hot, fresh, with many options (excellent cinnamon rolls mentioned) and received very positive comments across multiple reviews.
Overall Experience
10
Overall sentiment is highly positive with many guests enjoying the facility, comfortable rooms and breakfast; a single serious negative (pet policy incident) impacted that guest’s entire stay but most stays were described as excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Accommodation: Holiday Inn Express & Suites - Prosser - Yakima Valley Wine, an IHG Hotel in Prosser offers a comfortable stay with free WiFi, an ATM, and a business centre.

Fantastic Amenities: Guests can enjoy the indoor pool, fitness centre, and convenient 24-hour front desk services during their stay.

Convenient Location: Situated close to Tri-Cities Airport, just 56 km away, our hotel provides easy access for travelers.

Book your stay at Holiday Inn Express & Suites - Prosser - Yakima Valley Wine now for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSC

Location

Guest Reviews

9
Based on 394 reviews
Cleanliness: 8.2
Service: 9
Location: 9.3
Room Quality: 9
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 10
C
Chester • extended_group • us
10
Great Place
Pros:

Great location with nice rooms and a friendly staff.

2026-10-30 • via Nuitee
M
MAX • solo_traveller • us
10
2026-10-27 • via Nuitee
D
David • couple • us
8
Pros:

great

2026-10-22 • via Nuitee
M
Mary • solo_traveller • us
8
2026-10-07 • via Nuitee
M
Marissa • couple • us
10
2026-10-07 • via Nuitee
A
Ana • couple • us
10
2026-10-07 • via Nuitee
S
Stacy • couple • us
3
Infuriating and unclear Pet practices.
Pros:

Room was nice and very clean.

Cons:

Clear communication and policies. I booked through Booking.com. The verbiage indicated it was a pet friendly hotel, the only reason I booked this hotel. There was no indication that special arrangements needed to be made. When I got there, was informed that there were no Pet friendly rooms available and the room that I was assigned was not pet friendly. I went back to Booking.com thinking I had missed some communication and there was no other indication other than we are pet friendly. I went through the set of rules that was posted and there was nothing indicated at all or even referenced about pets. This is a terrible practice. I was informed that I would have to pay a $200 deep cleaning fee because guests can be very sensitive. My question is are they not sensitive when they come into the lobby or the elevator when other pets have been there? The whole thing was infuriating and my spouse ended up leaving and driving home for three hours in the dark. Completely ruined our weekend. I don’t know if I’m going to get charged for the $200 fee even though our pet left when we were kicked out. If I am, I will definitely fight it. If you don’t have a pet, it’s probably a great place to stay for $250 a night.

2026-09-14 • via Nuitee
M
Mark • couple • us
10
2026-09-03 • via Nuitee
W
Williams • solo_traveller • us
9
Pros:

Sleeping was so comfy, amazing pillows. Breakfast was great.

Cons:

Direct TV. Who watches cable anymore? 100 channels and nothing to watch was an absolute bummer. The layout for breakfast was more like setting in a library, so not so breakfastie but officie vibes.

2026-09-02 • via Nuitee
J
Joanne • solo_traveller • us
9
2026-08-27 • via Nuitee
S
Sandra • solo_traveller • us
9
Pros:

Very clean and friendly staff

Cons:

Shower doors were a little old.

2026-08-14 • via Nuitee
P
Patrick • couple • us
8
Pros:

Breakfast was hot and fresh with many options.

2026-08-13 • via Nuitee
W
William • couple • us
7
It was okay but disappointed
Pros:

Great location

Cons:

Quality of towels was lowered

2026-07-21 • via Nuitee
L
Lynda • couple • us
7
Nice hotel and very comfortable
Pros:

The hotel had a nice breakfast and the beds were very comfortable.

Cons:

The location was not great.

2026-07-13 • via Nuitee
S
Shannon • couple • us
6
Great location, but a bit spendy for the room. Cleanliness is an issue.
Pros:

We have stayed here a few times. Location is great. Love the walking trail.

Cons:

There were ants running around the floor and tables in the dinning area. Didn't see any near the breakfast food area though. One of the side doors to leave the building (outside the stairwell) had a bunch of bugs crawling around. The little fridge in our room clearly wasn't cleaned out as there were empty soda bottles. Found a bunch of hair in the shower which makes me think it wasn't properly cleaned.

2026-07-13 • via Nuitee
K
Kimberly • couple • us
9
Enjoyed all aspects of our stay in Prosser.
Pros:

This was our first visit and found the hotel to be a wonderful venue. We enjoyed the breakfast and the spaciousness of the lobby and the staff that were all very nice.

Cons:

There really wasn't anything I could improve on. Maybe the weather could have been better. LOL!

2026-07-04 • via Nuitee
M
Melvin • solo_traveller • us
8
2026-07-04 • via Nuitee
C
Christopher • family_with_children • us
8
Pros:

great cinnamon rolls!!

2026-06-22 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-06-21 • via Nuitee
G
Giampaolo • family_with_children • it
8
Posizione Fantastica
Pros:

Posizione

Cons:

Nulla

2026-06-18 • via Nuitee