Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Business center
-
Heating
-
Terrace
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Car hire
-
Dry cleaning
-
Non-smoking throughout
-
Sun terrace
-
Shared lounge/TV area
-
Minimarket on site
-
Special diet menus - on request
-
Wheelchair accessible
-
Kid meals
-
ATM/cash machine on site
-
Electric vehicle charging station
-
Kid-friendly buffet
-
Outdoor furniture
-
Wine/champagne
-
Fruits
-
Visual aids: Braille
-
Auditory guidance
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Security alarm
-
Breakfast takeaway containers
-
Key card access
-
Live music/performance
-
Pub crawls
-
Cooking class
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
European-Inspired Elegance
Experience a touch of European-inspired elegance at AC Hotel by Marriott Raleigh North Hills. Situated in Raleigh's vibrant North Hills complex, our hotel offers a sophisticated and stylish retreat just a short drive from the city centre.
Modern Amenities
Indulge in modern amenities during your stay, including a 24-hour front desk, on-site restaurant and bar, and complimentary WiFi throughout the property. Relax in rooms featuring a 48-inch flat-screen TV, small refrigerator, and luxurious private bathrooms with glass-enclosed showers and designer toiletries.
Convenient Location
Conveniently located near popular attractions like the North Carolina General Assembly and the Museum of Natural Sciences, AC Hotel by Marriott Raleigh North Hills is the perfect choice for both leisure and business travelers. Don't miss the chance to book your stay at our upscale hotel today.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
-
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs USD 30 per day.
Location
Guest Reviews
Everything
N/a
The only thing good about this hotel is the location. Even the room leaves a lot to be desired. The sink in the bathroom in room 426 is broken and organic growth/mold is growing where the hand towels hang. We requested more towels and never received them. The towels we do have need to be donated or converted to cleaning towels as they are frayed. The room needs more lighting near the mirror by the door. The worst part is the outsourced valet. With no clear area in an already congested intersection of where to leave your car, we finally found an attendant. The attendant nor front desk staff was able to locate a luggage cart nor a bellhop to help us unload since we’re in the middle of the road. Tanashia (not the correct spelling because she didn’t wear a name tag) became agitated when I asked how does a 7 floor hotel accommodate handicapped, elderly and others needing assistance with no organization and we just have to take our belongings out of the car and leave them in the middle of the street?? The even more insulting part was 28 minutes later to return downstairs to my car and it’s still running. Gas is nearly $5/gallon and theft is real. Why is my car not secured? To be clear, if total cost was an issue I could go to another location. It was the deliberate waste of my money and time that is my concern. Add more insult to injury, the valet couldn’t find my car when I needed it. As a whole 0/10 DO NOT RECOMMEND!
Valet parking was speedy & very considerate. Parking w/o valet would be cumbersome.
No parking in the building.
As a lifetime Platinum member at Marriott, I expect a much higher standard of service than what I experienced during this stay. The check-in process was poor, and the valet service was equally disappointing. Both were frustrating and fell far below the standard I expect from Marriott.
A separate and much more serious issue occurred when I had already been granted a late checkout. Despite that, when I returned to my room, it had been left wide open with all of my belongings still inside, even though I had not checked out and was still within the approved late checkout time.
The problems continued from there and made the entire stay feel like a comedy of errors at my expense. This was an unacceptable experience.
Mattie gave great customer service
I did not dislike anything
Horrible customer service. I asked about getting a corporate rate and the sales director ignored my request for two days. The front desk went back each day to speak to the her and she said she would get back to me but did not. It wasn’t until I asked to speak to her that she came out to tell me that because they were fully booked that she could not credit me back the difference in rates. I had the exact same thing happen in Salt Lake AC Hotel and they refunded me the difference?! Way too expensive a hotel for the quality! Rooms are clean but very basic. There are many other options in the area. Don’t come here!
The front desk staff told me i could park for free in a parking lot across the street & i got a ticket
Location
Nothing
Nice and clean
Friendly staff. Friendly people. Great roof top restaurant.
Parking isn’t great.
The hotel design is beautiful
Parking was $30 for one day!!!! That’s ridiculous to pay to park where I’m staying. And if I am going to pay to park it should be a discount vs. non hotel guests.
Your guide to the flawless travel experience
Popular Countries
Get our app
