Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Safe-deposit box at front desk
Meeting rooms
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Comfortable stay
Would go back
Cons:
No swimming pool
Limited nearby establishments

Categories

Cleanliness
7.98
Comfortable stay but no mention of cleanliness, suggesting standard quality.
Service
8.45
Standard service quality for a hotel of this rating.
Location
8.49
No mention of nearby establishments, implying a neutral location.
Room Quality
8.44
Comfortable stay suggests good room quality.
Amenities
7.97
No swimming pool was okay; limited amenities mentioned.
Value for Money
8.13
Reasonable expectations based on overall experience.
Food and Beverage
7.98
No information provided about food and beverage quality.
Overall Experience
8.15
Overall a positive experience, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:08

Property Description

Garden Views and Top-notch Amenities
Experience a stay at The Pepperland Hotel where you can enjoy garden views, complimentary wireless internet, and concierge services. Indulge in delightful meals at the restaurant or grab a snack at the cafe.

Comfort and Entertainment
Relax in one of the 39 air-conditioned rooms equipped with LED TVs, minibars, and free Wi-Fi. Unwind in the private bathroom featuring complimentary toiletries.

Convenient Location
Conveniently located near Legazpi City Convention Center and Department of Public Works and Highways, The Pepperland Hotel is the ideal choice for travelers. Book now for an unforgettable stay!

Important information:

  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative PCR COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.2
Based on 22 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
K
KASHMIR KAYE
10
Pros:

Quiet

2025-10-01 • via Nuitee
M
Mercedes
10
Pros:

I love this hotel. I would go back. No swimming pool which is okay because we were out most of the time. I did not see nearby establishments here. It was a comfortable stay.

2025-07-17 • via Nuitee
J
jzflo • family_with_children
6
Pros:

Great service, greeted with a smile by the staff.

Several dishes listed on their menu were not available. If it is in the menu, then make it available.

2020-03-01 • via Nuitee
V
Verified traveler • family
8
Pros:

Property needs refurbishment, place is getting old. New beds will help.

2020-02-12 • via Nuitee
V
Verified traveler • partner
8
Pros:

Just for a stay at night.

2019-09-18 • via Nuitee
V
Verified traveler • family_with_children
6
Pros:

There was no warm or hot water during our entire stay. Be prepared to take a cold shower.

2019-07-21 • via Nuitee
V
Verified traveler
8
Convenient for early flights.
Pros:

Hotel was good overall.

2019-07-20 • via Nuitee
V
Verified traveler • family
10
Pros:

Very clean with friendly staff
Great Bar and restaurants
Next door wonderful open bar restaurant area
With live music
Also beauty salon
We were staying one night ended up staying three

2019-05-07 • via Nuitee
R
Roldan
6
Disappointed with Ammeneties
Pros:

I am a bit disappointed the reason why I checked in was because I needed WIFI for business purposes. I was notified upon check in WIFI service was not working. I figured checking in to tgisbhotel would help with my need to connect to WIFI because of its good ratings. It’s unfortunate I was not able to work because of this and it was too late to even find another hotel. It would be beneficial to have some kind of indication or warning that such necessity is not available.

Furthermore, the bed was so uncomfortable.

2019-04-08 • via Nuitee
J
Joebeth • self
8
Pros:

Room
Was
Available early so I chked in early too. Free breakfast was great

2019-03-13 • via Nuitee
V
Verified traveler
6
Basic
Pros:

Jaded property although hotel staff are helpful. Not too many options in the area

2019-01-13 • via Nuitee
V
Verified traveler • family
10
Pros:

Very clean, good upkeep. Friendly and accommodating staff. Only issue was the loud music of the neighboring bar.

2018-12-30 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

It was a good stay at this hotel, staffs were nice and helpful. I just wish they had a pool so kids will enjoy their stay more .

2018-12-25 • via Nuitee
R
Roberto R.
10
Highly recommended
Pros:

My overall satisfaction is excellent, it was a value for my money. Will definitely coming back.

2018-11-12 • via Nuitee
G
Guest
8
Pros:

Would be nice if the property had a pool for the guests to use since there is nothing else around.

2018-11-06 • via Nuitee
R
Robert
8
Pepperland overnight
Pros:

Extremely good value; comfortable, clean room, decent breakfast included and excellent evening meal in Japanese restaurant. Filipino/western restaurant also available. Staff friendly and helpful. Hotel would have more stars if it had pool, gym or whatever. Finally, easy walking distance from airport despite which the hotel always offers transport.

2018-10-30 • via Nuitee
M
Maryjoy
8
We recommend youExplore Albay from the Pepperland
Pros:

We would recommend this hotel.,,,,the food was good and price was very good....staff are friendly and very helpful

2018-10-18 • via Nuitee
A
Atiy
8
Excellent location
Pros:

Stone throw to/from airport, complimentary breakfast is delicious and serves guests if flight is to leave prior opening at

2018-06-24 • via Nuitee
M
Marie Rose
8
A hotel near the airport.
Pros:

The rooms smell of old and damp furniture and very dusty. We had to call housekeeping to clean the tables phone etc. looks like housekeeping is not doing its job. Rooms are old and need to remodel.

2018-04-28 • via Nuitee
L
lolita
10
Pros:

Nice place to stay.....

2017-09-30 • via Nuitee