Grand Hotel Urban

Hotels
8.5 (596 reviews)
Tsiombikibo - Lot VE 12 Ambatovinaky Ambatonakanga , Antananarivo , MG
+261 20 22 209 80

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Small rooms
Musty smell

Categories

Cleanliness
8.14
Many reviews praised cleanliness, but some mentioned musty smells and small rooms.
Service
9.11
Staff were noted as wonderful, attentive, and friendly throughout multiple reviews.
Location
9.15
Location was frequently highlighted as great, especially being above noise and fumes.
Room Quality
7.6
Mixed feedback with mentions of small room sizes and no workspaces.
Amenities
8.63
Positive comments about the restaurant and terrace, but some wanted better facilities.
Value for Money
8.59
General perception of value is decent, but some dissatisfaction due to service issues.
Food and Beverage
8.14
Food received good feedback, yet there were complaints about restaurant service.
Overall Experience
8.61
Overall satisfaction with positive sentiments predominating in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:32

Property Description

Luxurious Accommodation with Stunning City Views

The Grand Hôtel Urban in Antananarivo offers elegant 4-star accommodation with breathtaking city views. The rooms are equipped with modern amenities such as air conditioning, satellite TV, and a safety deposit box, ensuring a comfortable stay. Guests can enjoy a delicious a la carte breakfast and Mediterranean dishes at the in-house restaurant. Wellness Area and Convenient Facilities

Indulge in relaxation at the hotel's wellness area offering massages and beauty treatments. The property also provides convenient services including meeting facilities, laundry services, currency exchange, and a helpful concierge. Prime Location and Spectacular Sky Bar

Conveniently located near popular attractions like Ambohijatovo Garden and Mahamasina Municipal Stadium, the hotel also boasts a sky bar with stunning city views. Book your stay at Grand Hôtel Urban for a memorable experience in Antananarivo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TNR

Location

Guest Reviews

8.5
Based on 596 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
M
Mingzhu • extended_group • cn
8
2026-10-29 • via Nuitee
A
Ali Yılmaz • couple • tr
10
2026-10-28 • via Nuitee
I
Issa • couple • yt
6
Cons:

L'accueil pourrait être meilleur

2026-10-24 • via Nuitee
E
Eileen • couple • de
4
Pros:

Essen war in Ordnung, flexible Check-In Zeiten, grundsätzlich schönes Hotel

Cons:

Schönes Zimmer gebucht und ohne große Entschuldigung quasi ne Abstellkammer bekommen, - Preisrabatt nur auf Beschwerde&Nachfrage, Balkontüre kaputt und nicht verschließbar, kaputter Klodeckel nur noch an die Wand gelehnt, Duschgriff in der Hand gehabt, erstmal Mücken und Spinnen im Zimmer beseitigt.

2026-10-22 • via Nuitee
F
Fabrice • couple • re
5
Je ne recommande pas à mes amis
Pros:

Service très désagréable mis à part mr juli mais les réceptionniste sont bizarres

Cons:

J’ai pris une suite et le plancher a failli ouvrir mon pied tellement c’est mal entretenu

2026-10-21 • via Nuitee
P
paul • extended_group • be
9
2026-10-20 • via Nuitee
P
Paweł • extended_group • pl
10
Wyjatkowy widok
2026-10-20 • via Nuitee
S
Sbeih • solo_traveller • lb
7
2026-10-19 • via Nuitee
Y
Yousra • extended_group • fr
3
Pros:

Personnel est arrangeant.

Cons:

Réservation d’une chambre ou la baie vitrée était cassé, donc cela laisser entré le froid ainsi que le bruit au petit matin.
Les chambres sont modestes.

2026-10-19 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

The hotel is situated in an elevated position overlooking the city; nearby, within walking distance, there are restaurants, ATMs, and a large market, while taxis are available right in front of the hotel. The cozy restaurant serves good food.

Cons:

Hot water and Wi-Fi are usually available, but not always.

2026-10-19 • via Nuitee
M
Maria del mar • couple • es
10
2026-10-18 • via Nuitee
M
Maria del mar • couple • es
10
Pros:

No os perdáis el restaurante con la vistas increíbles

2026-10-16 • via Nuitee
A
Aiman Ali Abdullah • extended_group • eg
10
2026-10-14 • via Nuitee
P
Parela • solo_traveller • cn
9
Pros:

The hotel is in a great location, just a 20-minute walk from the Queen's Palace. There are plenty of restaurants nearby, and the area is safe.

Cons:

The room facilities could be improved; the sofa had an unpleasant odor.

2026-10-09 • via Nuitee
V
Võsu • extended_group • ee
9
Kaunite vaadetega hotell
Pros:

Asukoht on väga hea. Vaated rõdult, hommikusöögi lauast ja katusebaarist on kaunid. Võimalik jälgida päikeseloojangut.
Lahkusime teisel hommikul vara ja oli väga kena, et personal pakkis meile hommikusöögi kaasa. Allkorrusel asuv restoran on hea ja seega ei pea otsima linnast õhtusöögi kohta.

2026-10-07 • via Nuitee
A
Amir • solo_traveller • fr
10
Pros:

I had a wonderful stay at Grand Hotel Urban and truly appreciated the warm welcome and excellent service from all the staff. The front desk team was incredibly helpful and attentive, while the restaurant staff were always happy to assist with every request. I especially appreciated their willingness to customize dishes according to my preferences. Everyone was kind, welcoming, and professional, making my stay very enjoyable. I would happily stay here again!

Cons:

Nothing.

2026-10-07 • via Nuitee
R
Rajacrist • solo_traveller • mu
9
Pros:

Excellent service from check in to check out. Food options excellent.

Cons:

Room was right under rooftop and at times when it was echoing.

2026-10-07 • via Nuitee
A
Amir • solo_traveller • fr
10
Great value for your money in the heart of Antananarivo!
Pros:

I had a wonderful stay at Grand Hotel Urban and truly appreciated the warm welcome and excellent service from all the staff. The front desk team was incredibly helpful and attentive, while the restaurant staff were always happy to assist with every request. I especially appreciated their willingness to customize dishes according to my preferences. Everyone was kind, welcoming, and professional, making my stay very enjoyable. I would happily stay here again!

Cons:

Nothing, everything was good.

2026-10-07 • via Nuitee
J
Jpe1970 • extended_group • fr
10
Un hôtelier véritable ambassadeur de son pays
Pros:

Alors, comment dire…

L’hôtel est très bien, la literie très haut de gamme et tout est très propre. Mais ce qui dépasse toutes mes attentes habituelles, c’est le personnel !

Waouh, what a team! Ça commence dès la réception : super sens du service, humour, complicité… Les filles, vous êtes incroyables !!

Le restaurant, bah… cette fois, j’ai été bluffé par le foie gras aux lentilles : un plat d’extraterrestre si l’on considère le lieu ! De mon point de vue : gros niveau.

Le paysage ne serait pas complet si je n’évoquais pas non plus les femmes de chambre, qui contribuent sans relâche au bon déroulement du séjour.

À toutes et à tous, 1 000 mercis !

Cons:

S’il fallait juste ajouter une petite chose : un espace de travail, une pièce avec 3 ou 4 tables et quelques écrans (pas besoin d’ordinateurs). Pour ceux qui, comme moi, doivent parfois travailler pendant leur séjour, ce serait vraiment parfait.

2026-09-19 • via Nuitee
W
wenli • solo_traveller • cn
1
2026-09-19 • via Nuitee