Hotel Parma

Hotels
8.6 (3218 reviews)
Paseo de Salamanca, 10 , San Sebastián , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Cons:
Missing amenities
Breakfast variety could be improved

Categories

Cleanliness
8.34
Cleanliness was generally noted as positive, with some mentions of cleanliness being good and a guest commenting on the very clean room.
Service
9.11
Service is highly praised in multiple reviews, highlighting the attentiveness of the staff and good reception experiences.
Location
9.35
Location received consistent positive feedback for being excellent and convenient, near beaches and old towns.
Room Quality
8.6
Room quality is described as comfortable, but some reviews mentioned issues like lack of amenities and noise from thin walls.
Amenities
7.83
Amenities received lower scores due to comments about missing items like a kettle and limited breakfast choices.
Value for Money
8.49
Value for money is emphasized as acceptable, considering the location, despite some concerns about pricing.
Food and Beverage
8.24
Food quality reviews were mixed; breakfast was noted as needing improvement with specific items missing.
Overall Experience
8.81
Overall experience is generally positive, with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:35

Property Description

Spectacular Bay Views
Set overlooking the spectacular bay of La Zurriola, this small hotel enjoys a fantastic setting right in the heart of classic San Sebastián, near the old town.

Convenient Location
The Parma looks out over one of the city’s 2 bays and beaches, as well as the seafront concert hall of Kursaal. Behind it you can stroll into the atmospheric narrow streets of the old town or climb the scenic headland to enjoy the view.

Comfortable Amenities
Start the day with the buffet breakfast in this family-run hotel. In the evening you can relax in the sociable lounge area or make use of the internet corner.

Book your stay at The Parma now to experience the perfect blend of breathtaking views, convenient location, and comfortable amenities.

Important information:

Tourist License: HSS00361

Please note that bed preference cannot be confirmed before check-in.

When booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.6
Based on 3218 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.35
Room Quality: 8.6
Amenities: 7.83
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.81
A
Alicia couple fr
8
Le séjour a été mémorable et on a pleins de souvenirs dans la tête
Pros:

l’emplacement de l’hôtel et l’accueil.

Cons:

Les travaux de l’hôtel même si vous n’y êtes pour rien.. on a juste été surpris car il nous semble pas avoir été prévenu au préalable.
Mais le séjour est resté quand même très agréable.

2026-05-16 via Nuitee
P
Patricia couple ar
8
Lindo hotel
Pros:

Es limpio, y la atención muy buena

2026-05-16 via Nuitee
S
Spyros solo_traveller cy
9
San Sebastian for 2 nights
Pros:

Location, spacious room, clean and friendly staff

Cons:

Nothing

2026-05-16 via Nuitee
K
KOTA solo_traveller jp
8
2026-05-15 via Nuitee
D
Dennis solo_traveller gb
10
2026-05-14 via Nuitee
L
Ludovica couple ch
8
Very good stay to visit San Sebastian! Staff was extremely kind and welcoming, room was confy and matching expectations.
Pros:

Very convenient location, close to city center. Comfortable and spacious room.

Cons:

Bathroom could benefit from some renovation.

2026-05-14 via Nuitee
R
Rafael Pablo couple ar
7
2026-05-14 via Nuitee
L
Luis couple co
10
Muy bien
Pros:

Me gustó mucho la ubicación lástima me tocó en reparación

Cons:

Que estaba en reparación y no me avisaron pero estuvo bien

2026-05-13 via Nuitee
E
evelyne solo_traveller fr
10
Pros:

Oui

Cons:

Rien

2026-05-12 via Nuitee
A
AKEMI extended_group jp
2
まるっきり期待外れのホテル
Pros:

バルが近く、目の前が海という立地

Cons:

写真や泊られた方々のコメント等を参考に選ましたが、全く違ったのでチェックインした途端キャンセルしようと思いました
ホテルは1階(半地下)と2階(1階)部分だけで、3階以上は売却されたのか「アパートメント」です

2026-05-12 via Nuitee
A
Alizée couple fr
9
2026-05-12 via Nuitee
T
Thomas extended_group dk
9
Excellent stay for a San Sebastian visit
Pros:

Hotel Parme is situated very close to the old town of San Sebastian so access to the old town and all it's restaurants and Pinxtos bars are right around the corner so to speak. The staff was very service minded and helpful and you immediately get at feeling of being welcome.

2026-05-12 via Nuitee
A
Armelle solo_traveller fr
10
Idéalement situé
Pros:

Très bon accueil, chambre face à la mer, trés confortable et propre.
Très bien situé à San Sébastien, et possibilité de prendre le parking.
Nous y venons tous les ans et reviendrons.
Merci

2026-05-11 via Nuitee
A
Andrea extended_group de
2
Pros:

Die Lage ist sehr gut, das Gebäude war komplett eingerüstet, keine Aussicht, sehr kleines veraltetes Bad, Dusche in der Wanne, Plastikvorhang, Zimmer sehr klein und alt, Service vom Personal sehr eingeschränkt.

2026-05-11 via Nuitee
J
James couple us
10
Excellent hotel in an excellent location!
Pros:

This is an excellent property with a perfect location adjacent to the old section of town. Cabs can access the property so great if you have luggage. Comfortable room, great breakfast; very helpful staff. I love San Sebastián and will stay here again!

2026-05-11 via Nuitee
M
Manon couple ca
9
2026-05-11 via Nuitee
U
Uxue couple es
5
Pros:

La ubicación es excelente, las instalaciones correctas.

Cons:

Nos dieron una habitación en un piso con obras. No pudimos descansar dado que a primera hora de la mañana comenzaron las obras en las habitaciones contiguas a la nuestra.

2026-05-10 via Nuitee
L
Lorna couple gb
8
Enjoyable stay in a beautiful location
Pros:

The location is excellent. The room was comfortable and clean. I felt it was more like a 3 star hotel rather than 2.

2026-05-10 via Nuitee
S
Susan couple gb
8
2026-05-10 via Nuitee
M
MARJORIE solo_traveller fr
10
Très agréable sur tous les points
Pros:

L’emplacement la propreté la gentillesse du personnel la modernité

Cons:

Rien

2026-05-10 via Nuitee