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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Safety deposit box
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Sauna
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Non-smoking throughout
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Shared lounge/TV area
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Heated pool
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Evening entertainment
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Entertainment staff
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Physical distancing in dining areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Water park access (surcharge)
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Free beach shuttle
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water tubing nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Comfortable Rooms and Leisure Complex
The Prive Thermas Hotel offers a perfect blend of tradition and modernity with comfortable rooms nestled amidst lush greenery. The large leisure complex boasts adult and children's pools with thermal and cold waters, children's water slides, a dry playground, restaurant, and a wet bar.
Access to Water Parks
Guests enjoy exclusive access to three water parks in the network: Water Park, Clube Prive, and Náutico Praia Clube. Each park offers a unique experience and is perfect for a fun-filled day for both adults and children.
Convenient Amenities
All rooms are equipped with air conditioning, TV, minibar, free WiFi, and a private bathroom, ensuring a comfortable stay for every guest.
Experience the perfect blend of comfort and entertainment at Prive Thermas Hotel. Book now for an unforgettable stay!
Please note:
- Guests of Prive Thermas Hotel have access to the 03 water parks in the network: Water Park, Clube Prive and Náutico Praia Clube (except on days that are closed for maintenance: Náutico Praia Clube: from 10 am to 5 pm, closed Mondays and Wednesdays for maintenance // Clube Privé: from 10 am to 5 pm, closed from Monday to Wednesday for maintenance // Water Park: from 10 am to 5 pm, closed on Thursdays for maintenance).
- Parking is rotating and subject to availability upon check-in.
- In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.
- Pursuant to Articles 82 and 83 of the ECA (Child and Adolescent Statute), the accommodations of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents' travel authorization registered in notary office, in case the minor travels with another major responsible.
- Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.
- No refunds in case of early check-out.
- Unit cleaning is not being performed during the stay due to Covid.
- Due to Covid, the Saunas, gyms, playrooms and games room are working, but it is necessary to check with the reception the need to schedule for use (consult reception)
- When booking 9 rooms or more, different policies and additional supplements may apply.
- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of a photo ID and credit card from the credit card owner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Da piscina. A água é quente e limpa.
Do café da manhã. Muito fraco.
Ampla e relativamente nova. Cama boa. Comida da pensão completa razoável.
Toalhas sujas, peças quebradas no banheiro, piscinas sujas.
Lugar grande,espaçoso,cheio de diversão e entretenimento.
Não tinha estacionamento,falam q é rotativo mais os dias q ficamos hospedados em tds meu carro dormiu na rua e longe do hotel.
O hotel é muito grande,e não tem estacionamento pra comportar tds os carros de hóspedes.
Mais essa informação vc só fica sabendo quando chega lá .
Falei q ia deixar o carro na porta do hotel no passeio onde estavam outros veículos estacionados e eles (funcionários)falaram q ia pedir pra guinchar meu carro caso tivesse uma emergência e meu carro atrapalhasse a passagem,sendo que tinha outros carros estacionados no msm local,simplesmente pelo fato de n quererem (hóspedes)estacionar longe do hotel na rua sem nenhum tipo de segurança do hotel pra cuidar já que tds q se hospedaram estavam cientes q tinha estacionamento e foram enganados como nós.Pedi toalhas pois estávamos em 4 pessoas e só recebemos as toalhas q já estavam no quarto,não reporam outras.Outro ponto, o quarto que nos hospedaram longe pra burro,da recepção ,piscinas e tivemos q subir diversas escadas,onde tbm fala q hotel tem elevador e tem msm mais n dá acesso a tds os quartos,são pontos que deveriam ser tds esclarecidos na descrição do hotel.Me senti burlada,enganada e feito boba.
Acomodações e alimentação. Bom atendimento e suporte aos clientes
Nada em específico. Fui muito bem atendido e recepcionado
O Atendimento da recepção foi sensacional, Pontos para o Jarthon, muito atencioso, so é díficial ver um sorriso, rsrsrs
staff pequeno. O funk é proibido. No banheiro não tinha box, mas aquelas cortinas horriveis de plastico. O ar é daqueles antigos que fazem um barulhão no quarto.
Fomos ao Kawana park e foi HORRÍVEL, o pior lugar do mundo: montaram um brinquedo sem estrutura suficiente e, para reparar esse erro, colocaram uma balança, sim uma BALANÇA para medir o peso das crianças para ver ser elas podiam brincar, não só, extramamente, constrangedor, mas também muito, muito discriminatório e frustante. Se não tem competência para montar um brinquedo para TODOS, então não monta. Achei absurdo. A comida, péssima. O que salvou foram a Carla e o Fernando do bar molhado.
Piscinas
Ar condicionado velho e barulhento
Gostei do café da manhã e da hospedagem
Senti falta de um espelho grande dentro do quarto, pois só tinha um no banheiro. Nós mulheres precisamos sempre de um espelho onde possamos nos ver por completa.
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