Novapark

Hotels
8.4 (4522 reviews)
Juan Antonio Rios 59 Santiago Centro , Santiago , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Luggage storage
Airport shuttle
Bar
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Positive experience
Cons:
Area safety concerns

Categories

Cleanliness
8.06
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.03
La atención estuvo buena.
Location
7.57
It is a pity the area is not very safe at night.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.43
Overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 02:31

Property Description

Central Location and Convenience
Novapark is ideally situated in the heart of Santiago de Chile, surrounded by shops and restaurants, offering guests the perfect blend of comfort and convenience.

Modern Amenities and Comfort
Each room at Novapark is equipped with top-notch amenities such as air conditioning, Smart TV, and a safety box, ensuring a comfortable stay for every guest. The private bathrooms come stocked with complimentary toiletries for added convenience.

Dining and Services
Guests can indulge in a variety of dining options at Novapark, from a selection of drinks and snacks at the Bar to a relaxing coffee at the coffee shop. With a 24-hour front desk and car hire services available, guests' needs are always met promptly.

Book your stay at Novapark now and experience the perfect combination of luxury and convenience during your visit to Santiago de Chile.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 4522 reviews
Cleanliness: 8.06
Service: 9.03
Location: 7.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
T
Torbem • couple • br
10
2026-08-28 • via Nuitee
D
Daniela • solo_traveller • cl
10
2026-08-27 • via Nuitee
M
Massimo • solo_traveller • fr
8
2026-08-25 • via Nuitee
A
Alejandro • solo_traveller • cl
10
2026-08-17 • via Nuitee
C
Camilo • solo_traveller • cl
5
2026-08-09 • via Nuitee
Y
Yolima • couple • co
9
Espero volver
Pros:

Ellos nos ayudaron bastante con el servicio de early check in, llegamos muy cansados, pero gracias a este servicio pudimos recuperar fuerzas y aprovechar el viaje desde el primer día

Cons:

De pronto, si es posible un servicio para las personas que deben salir antes de la hora del desayuno, ya sea un pancito o algo, pero en general muy bueno

2026-08-09 • via Nuitee
D
David • couple • jm
7
My stay at the hotels was good, I will return there in the evening I visit Chile
Pros:

Convenient for everyday movements.

Cons:

The breakfast can at times change up a little different

2026-08-09 • via Nuitee
D
Daniela • solo_traveller • cl
10
2026-08-07 • via Nuitee
P
Paola Lucia • solo_traveller • hn
7
2026-08-07 • via Nuitee
S
Sandra • solo_traveller • cl
9
2026-08-03 • via Nuitee
M
MARCIO RODRIGO • couple • br
9
2026-08-02 • via Nuitee
J
Jorge • solo_traveller • cl
8
2026-07-25 • via Nuitee
G
Granados • solo_traveller • cr
10
Súper recomendado
Pros:

Si

Cons:

Que me tocaron 2 camas individuales en vez de una matrimonial lo que me hizo un poco incómodo el dormir con mi esposa, lo demás todo excelente

2026-07-23 • via Nuitee
I
ionel • solo_traveller • ro
10
Frumos
Pros:

Totul

Cons:

Nu există

2026-07-22 • via Nuitee
M
Marcus Cavalcanti • solo_traveller • br
10
Pros:

Perfeito

Cons:

Perfeito

2026-07-21 • via Nuitee
G
Gomes • solo_traveller • br
9
Central arrumado e prestativos
Pros:

Muito organizado e funcionários prestativos. Recomendo com certeza. Localização bem central

Cons:

O wifi oscilou um pouco durante minha estadia, só por isso não dei 10

2026-07-21 • via Nuitee
R
Robert • couple • br
6
2026-07-21 • via Nuitee
A
Alejandra • extended_group • cr
9
2026-07-21 • via Nuitee
T
Tom • solo_traveller • gb
7
Pros:

Exactly what you expect from a chain hotel. Decent size beds, clean room and decent breakfast. Staff were friendly.

Cons:

Location was a little sketchy

2026-07-20 • via Nuitee
L
Leonardo • solo_traveller • br
1
Pros:

Não conseguir nem chegar a me acordar. Tive problema logo na recepção.
Fiquem atentos a forma de pagamentos na hora de fazer a reserva de vocês, pq quando chega lá ele não aceita wise e mesmo que você tenha dinheiro na conta em várias moedas diferentes incluindo o peso chileno eles não aceitam cartão pre pago.

2026-07-17 • via Nuitee