Novapark

Hotels
8.4 (4522 reviews)
Juan Antonio Rios 59 Santiago Centro , Santiago , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Luggage storage
Airport shuttle
Bar
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Positive experience
Cons:
Area safety concerns

Categories

Cleanliness
8.06
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.03
La atención estuvo buena.
Location
7.57
It is a pity the area is not very safe at night.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.43
Overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 02:31

Property Description

Central Location and Convenience
Novapark is ideally situated in the heart of Santiago de Chile, surrounded by shops and restaurants, offering guests the perfect blend of comfort and convenience.

Modern Amenities and Comfort
Each room at Novapark is equipped with top-notch amenities such as air conditioning, Smart TV, and a safety box, ensuring a comfortable stay for every guest. The private bathrooms come stocked with complimentary toiletries for added convenience.

Dining and Services
Guests can indulge in a variety of dining options at Novapark, from a selection of drinks and snacks at the Bar to a relaxing coffee at the coffee shop. With a 24-hour front desk and car hire services available, guests' needs are always met promptly.

Book your stay at Novapark now and experience the perfect combination of luxury and convenience during your visit to Santiago de Chile.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 4522 reviews
Cleanliness: 8.06
Service: 9.03
Location: 7.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
E
EDUARDO AUGUSTO • family_with_children • br
9
Pros:

Ótima localização e custo-benefício

Cons:

É uma coisa muito pessoal, mas a única coisa que nao gostei foram os travesseiros, que eram macios demais

2026-10-31 • via Nuitee
R
Rodrigo • couple • cl
10
2026-10-30 • via Nuitee
A
andres75 • couple • co
9
Pros:

Su ambiente y ubicación.

2026-10-29 • via Nuitee
E
Encarnacion • couple • es
1
2026-10-29 • via Nuitee
L
Leidy Carolina • couple • br
9
Buena estadía
Pros:

Estaba muy cómodo y limpieza muy buena, perfecto para estadías cortas

Cons:

Na

2026-10-28 • via Nuitee
A
Aurea Akiko • family_with_children • br
10
Pros:

Funcionários, quarto, localização

Cons:

Cafeteria/restaurante com poucas opções, o café da manhã não ser diversificado e não deveriam cobrar propina (gorjeta)

2026-10-28 • via Nuitee
K
Katherine • extended_group • co
1
Pros:

El desayuno estuvo muy bien y la ubicacion central.

Cons:

No me gusto que la habitación que se supone que era una suit tenia humedad en las paredes, adicionalmente estabámos a 70 grados Fahrenheit y el aire acondicionado no enfriaba. Me comunique con recepción y me dijeron que el hotel tenia la calefacción encendida al final nunca me dieron solución. La única solución fue que abriera la ventana que a mi parecer no es el direccionamiento correcto. Pase pesima noche, no pude dormir por el calor tan impresionante.

2026-10-28 • via Nuitee
K
Kamil • family_with_children • pl
9
2026-10-27 • via Nuitee
S
Shunsuke • solo_traveller • jp
8
2026-10-27 • via Nuitee
C
Carlos • couple • cl
10
2026-10-26 • via Nuitee
P
Pezoa • couple • cl
9
Cons:

Tener que validar dos veces el ticket de estacionamiento, en el hotel y en otro hotel.

2026-10-26 • via Nuitee
V
Viviana • couple • cr
9
2026-10-26 • via Nuitee
A
Alvaro • solo_traveller • es
9
2026-10-26 • via Nuitee
J
Jose • couple • uy
9
2026-10-25 • via Nuitee
J
JOSE • couple • it
10
Pros:

Desayuno

2026-10-25 • via Nuitee
J
JANETH • family_with_children • ec
9
Muy buena
2026-10-24 • via Nuitee
M
Makiko • solo_traveller • jp
8
Good Value for Money
Pros:

The staff were lovely, and the location is awesome if you want to walk around in the center of the city or take the metro. The rooms were also great for the price that I’ve paid which included a good breakfast.

Cons:

The breakfast area was extremely crowded and the staff wasn’t able to keep up with the cleaning and replacing the food and drinks at peak hours.

2026-10-24 • via Nuitee
P
Pascal • couple • ch
9
In diesem Hotel werden wir wieder übernachten.
Pros:

Sehr freundliches Personal, gute Ausstattung, bequeme Betten, vielseitiges und gutes Frühstück, guter Ausgangspunkt um die Stadt zu erkunden, im Frühstücksaal kann man auch sonst Sachen konsumieren

Cons:

Kleinigkeiten haben im Zimmer nicht funktioniert.

2026-10-23 • via Nuitee
P
PALOMA • couple • cl
9
Excelente hotel
Pros:

Muy limpio , habitación cómoda y excelente ubicación

Cons:

Para consultar por estacionamiento demoraron en responder y no dieron información útil, solo que podríamos pedir indicaciones una vez llegáramos al lugar. Llegábamos en la madrugada y esta respuesta no fue útil.

2026-10-23 • via Nuitee
C
Carmen • solo_traveller • us
8
2026-10-23 • via Nuitee