Novapark

Hotels
Independent
8.4 (102 reviews)
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000 , Santiago , CL

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good service
Positive experience
Cons:
Area safety concerns

Categories

Cleanliness
8.06
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.03
La atención estuvo buena.
Location
7.57
It is a pity the area is not very safe at night.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.43
Overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 02:31

Property Description

Experience the vibrant heart of Santiago at Novapark, where comfort meets modern convenience.

Amenities
Stay connected with our complimentary wireless internet access throughout the hotel, ensuring you can share your unforgettable moments and stay in touch with loved ones.

Dining Delights
Indulge in local flavors at Cafetería Nova, offering a diverse menu to satisfy your culinary cravings. Enjoy a cozy atmosphere at our coffee shop/café, or unwind with a refreshing drink at our inviting bar/lounge.

Business Ready
Whether for work or leisure, our well-equipped business center and two meeting rooms cater to all your professional needs, while our multilingual staff ensures every guest feels right at home.

Book your stay now and enjoy the perfect blend of comfort, culture, and convenience at Novapark!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.4
Based on 102 reviews
Cleanliness: 8.06
Service: 9.03
Location: 7.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
A
ALLAN
10
Pros:

La atención estuvo buena

2025-08-22 via Nuitee
A
Alvin
8
Pros:

It was a good experience.
It is a pitty the area is not very safe at night.

2025-08-16 via Nuitee
T
Timothy
2
Look Elsewhere
Pros:

This is a very rough area particularly at night. The cover photo isn’t actually the hotel. It’s a political building 1/2 mile away. The rooms are college dorm style. Just the basics. Mostly students stay here. It would be wise to stay is a safer area in a nicer hotel.

2025-03-23 via Nuitee
T
Terry
8
Pros:

Great location. Friendly and helpful staff. Very clean. Comfy bed and great shower. Breakfast could have had a few more healthy options but there was ample volume. Would highly recommend. Very good value for money

2025-03-15 via Nuitee
T
Tiago
6
Pros:

LOCALIZAÇÃO DO HOTEL FICA EM UM BAIRRO MUITO FEIO, RUIM E PERIGOSO.

2025-02-24 via Nuitee
D
Diane lynn partner
8
Pros:

We had a good experience with the check in clerk, she went the extra steps to advise us on safety issues in the area, we very much appreciated her extra attention.

2025-02-09 via Nuitee
I
Irina family
8
Pros:

Okay

2025-02-06 via Nuitee
K
Karina Iara
10
Recomendo o hotel Novapark
Pros:

Apesar do hotel ser localizado no centro (digo isso pq todo centro é bem característico e caótico) é extremamente bem cuidado, limpo e seguro, tem muita opção de refeições rápidas para ir a pé e fica muito próximo do parque Santa Lúcia, que é muito bonito e agradável, um oásis em meio a cidade.

2025-02-06 via Nuitee
V
Veronica
10
Pros:

Clean hotel

2025-01-21 via Nuitee
E
ellen
8
Central and late check out option
Pros:

Good location to visit Santiago. Nice hotel. Clean and confortable romm. Friendly and helpful staff. Breakfast need to be improved. Better take a cab if you go back late to the hotel as the surroundings are not very safe.
We had a late flight and got a late check out (8pm) for 30$.

2025-01-17 via Nuitee
T
Tom Howard partner
10
Pros:

Very clean and well run hotel. Highly recommended

2025-01-02 via Nuitee
S
Sarah partner
10
Pros:

We stayed at this hotel twice, once to explore Santiago and then a brief stop back from Patagonia before heading to the coast. Great value, free basic breakfast, clean hotel, good location to walk to main attractions. Some street noise so recommend ear plugs.

2024-12-19 via Nuitee
X
Xi
10
Pros:

Clean, helpful staff, English speaking, well maintained. If you want a good standard hotel, it’s one.

2024-12-19 via Nuitee
J
Jessica partner
10
Pros:

The location is in the center but not in the main road. A lot of convenient store and restaurant around. The staff are very friend and for anything you need they will assist you like the luggage storage, laundry, taxi, and tours

2024-10-30 via Nuitee
C
Camila
8
Pros:

The hotel is clean and new, and the room and bathroom were also very nice, silent and with good size, however we found that sometimes the water is not warm enough, specially in hours of high use of the showers (night and morning). The breakfast is lovely and the restaurant has quite good food, and the bar has AMAZING drinks. The neighborhood tho is a bit weird and seems not so safe to walk around.

2024-06-05 via Nuitee
Y
Yamid
8
Pros:

Hotel its good and well located. However, restaurant service aside breakfast its awfull. Not recommended in this case to try to grab lunch or dinner.

2024-05-05 via Nuitee
G
Gary partner
8
Pros:

The location is good for visiting Santiago, Chile.

2024-05-02 via Nuitee
S
Sukanya family
10
Pros:

Good easily accessible location.

2024-04-17 via Nuitee
C
Caroline
8
Hotel bom
Pros:

Hotel bom, mas poderia ter um frigobar no quarto, um microondas disponivel na recepcao para aquecer alimentos e um porta sabonete e shampoo no banheiro

2024-04-06 via Nuitee
R
Ryan
8
Okay for price
Pros:

It was a good hotel for the price. The location was great and walkable to many attractions. I reserved a king room and received two single beds. The WiFi was horribly slow in the room I needed to use cellphone data. In the lobby, WiFi was fine so maybe it depends on the room. Rooms have a desk but no chair if you need to work...

2024-04-02 via Nuitee