Best Western Kutaisi City Center

Hotels
Best Western
8.8 (1307 reviews)
11 Joseb Grishashvili Street , Kutaisi , ge

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Limited breakfast options
Concerns about cleanliness

Categories

Cleanliness
8.35
Some concerns about cleanliness were raised, particularly regarding room carpets.
Service
9.55
Staff was very friendly and always ready to help, contributing to a positive experience.
Location
9.35
Perfect location for exploring the city; numerous attractions and public transport nearby.
Room Quality
8.85
Rooms are described as comfortable and spacious, meeting guest expectations.
Amenities
8.35
Amenities are generally good, though some guests noted limited options in food and beverage.
Value for Money
8.85
Overall good value for the experience provided, especially considering the central location.
Food and Beverage
8.15
Breakfast options were limited, with some guests expressing dissatisfaction with the food.
Overall Experience
8.95
Guests enjoyed their stays overall and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Luxurious Accommodation
Best Western Kutaisi offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even provide a stunning city view, ensuring a comfortable and scenic stay for guests.

Dining and Leisure
Indulge in a variety of American and European dishes at the hotel's restaurant, or unwind with a refreshing cocktail at the bar. Additionally, guests can start their day with delicious buffet and American breakfast options each morning.

Convenience and Hospitality
With a business centre, car rental service, and multilingual staff fluent in English and Russian, guests can expect convenience and exceptional service throughout their stay. Whether it's practical advice or assistance with arrangements, the accommodating staff is always ready to help.

Ready to experience luxury and convenience in Kutaisi? Book your stay at Best Western Kutaisi now!

Important information:

Please note that pets up to 5 kg are allowed in the property.

A refundable deposit is requested upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1307 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.15
Overall Experience: 8.95
T
Taro_Y solo_traveller jp
9
Pros:

KUTAISIの中心に位置し、観光や有名なジョージア料理のレストランへ行くのに便利なロケーション。スタッフの対応、部屋の快適さなど、何の問題もありませんでした。

2026-05-07 via Nuitee
L
Leoni extended_group cy
8
2026-05-07 via Nuitee
V
Vakhtangi couple ge
10
Pros:

Комфортно

2026-05-07 via Nuitee
A
Alexander family_with_children cy
10
2026-05-06 via Nuitee
A
Auksė couple lt
10
2026-05-05 via Nuitee
A
Anna couple cy
8
Pros:

Location and facilities very well

Cons:

The breakfast, they had to options to pay for eg waffles

2026-05-02 via Nuitee
M
Mikheil solo_traveller ge
10
2026-05-01 via Nuitee
E
Eteri family_with_children ge
10
2026-05-01 via Nuitee
T
Thomas solo_traveller de
10
Wonderful place!
2026-04-30 via Nuitee
Γιώργος Καπ solo_traveller cy
9
Pros:

Τοποθεσία, ευκολία πρόσβασης, εξυπηρέτηση πελατών

Cons:

Δωμάτια χωρίς μπαλκόνια

2026-04-30 via Nuitee
R
rachanee extended_group th
9
It’s fine
Pros:

Good location and convenient to travel
Nice service for breakfast from the waitress. Great!

Cons:

No bidet spray in the bathroom and not enough small towel for all guests in each room(I informed the hotel but nothing happened

2026-04-29 via Nuitee
R
Ramón solo_traveller es
9
Pros:

High quality hotel in great location

2026-04-27 via Nuitee
N
Natália couple sk
9
Pros:

great location, nice hotel.

Cons:

breakfast was poor

2026-04-27 via Nuitee
N
Nini couple ge
10
2026-04-27 via Nuitee
R
Renata solo_traveller de
7
2026-04-26 via Nuitee
C
Christoph solo_traveller de
10
2026-04-26 via Nuitee
S
Shalom solo_traveller il
6
Pros:

מיקום מעולה

Cons:

יותר אכסניה ממלון. ארוחת בוקר פשוט מבישה

2026-04-26 via Nuitee
N
Natalia extended_group ru
9
Pros:

Вежливый персонал, нам помогали во всем : донести багаж до номера, вызвать такси и т.д.. Хороший европейский завтрак. Красивый панорамный ресторан на последнем этаже. Отличное местоположение, около Белого моста, в шаговой доступности до всех достопримечательностей.Не

Cons:

Не смогли найти регулятор температуры кондиционера в номере

2026-04-24 via Nuitee
D
Daria family_with_children cy
8
Pleasant stay overall
Pros:

Nice view, friendly staff, quiet & clean rooms. Nice rooftop restaurant with quick service.

Cons:

Main elevator was broken and the service one was dirty and had safety issues with the door sensor. Strong unpleasant smell in the room bathroom upon checking in. Limited free breakfast options.

2026-04-24 via Nuitee
H
Hmayak extended_group am
8
2026-04-23 via Nuitee