Best Western Kutaisi City Center

Hotels
•
Best Western
8.8 (1244 reviews)
11 Joseb Grishashvili Street , Kutaisi , ge

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Limited breakfast options
Concerns about cleanliness

Categories

Cleanliness
8.35
Some concerns about cleanliness were raised, particularly regarding room carpets.
Service
9.55
Staff was very friendly and always ready to help, contributing to a positive experience.
Location
9.35
Perfect location for exploring the city; numerous attractions and public transport nearby.
Room Quality
8.85
Rooms are described as comfortable and spacious, meeting guest expectations.
Amenities
8.35
Amenities are generally good, though some guests noted limited options in food and beverage.
Value for Money
8.85
Overall good value for the experience provided, especially considering the central location.
Food and Beverage
8.15
Breakfast options were limited, with some guests expressing dissatisfaction with the food.
Overall Experience
8.95
Guests enjoyed their stays overall and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Luxurious Accommodation
Best Western Kutaisi offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even provide a stunning city view, ensuring a comfortable and scenic stay for guests.

Dining and Leisure
Indulge in a variety of American and European dishes at the hotel's restaurant, or unwind with a refreshing cocktail at the bar. Additionally, guests can start their day with delicious buffet and American breakfast options each morning.

Convenience and Hospitality
With a business centre, car rental service, and multilingual staff fluent in English and Russian, guests can expect convenience and exceptional service throughout their stay. Whether it's practical advice or assistance with arrangements, the accommodating staff is always ready to help.

Ready to experience luxury and convenience in Kutaisi? Book your stay at Best Western Kutaisi now!

Important information:

Please note that pets up to 5 kg are allowed in the property.

A refundable deposit is requested upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1244 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.15
Overall Experience: 8.95
S
Stefano • solo_traveller • it
10
Pros:

Camera spaziosa e pulita

Cons:

Scelta per la colazione un po' limitata

2026-02-13 • via Nuitee
I
Ivetta • couple • ua
6
Pros:

расположение

Cons:

кроме расположения, все остальное не понравилось, так как не соответствовало заявленному уровню отеля и цене за номер

2026-02-12 • via Nuitee
K
Kristof • extended_group • be
9
Comfortable Stay in a Great Location with Friendly Service
Pros:

I had a very pleasant stay at this hotel. The room was comfortable and clean, making it easy to relax after a long day. The staff was friendly and welcoming, always ready to help with any questions. The location was excellent, close to everything I needed, which made getting around very convenient. Breakfast was okay — there was a decent selection to start the day. Overall, a good experience and I would consider staying here again.

2026-02-11 • via Nuitee
M
Monika • family_with_children • pl
9
Bardzo udana rezerwacja! Polecam!
Pros:

Pięknie położony hotel w centrum miasta, przemiły personel, bardzo wygodne pokoje, czysto.

2026-01-31 • via Nuitee
I
Ihor • solo_traveller • ua
10
2026-01-30 • via Nuitee
T
Tengiz • couple • ge
10
2026-01-29 • via Nuitee
R
Rolf • solo_traveller • de
6
Für einen paar Nächte in Kutaisi zum Kurztrip ausreichend.
Pros:

Lage, weiße Brücke, sehr ruhig im Vergleich in anderen Straßen, wenn der ohrenbetäubende Außenlautsprecher vom Hotel nicht schon morgens ABBA spielen würde. Lobby lädt zum verweilen ein. Parken vor dem Hotel möglich. Kurze Wege zu den Restaurants,Sehenswürdigkeiten! Ständige Anwesenheit der Security in der Lobby.

Cons:

Schmuddeliger Teppichboden im Zimmer. Beim Frühstück waren die warmen Speisen wie Rührei, Würstchen etc. kalt maximal lauwarm. Die Zimmer sind sehr klein.

2026-01-28 • via Nuitee
A
Ayham • family_with_children • il
9
Pros:

size of room room service reception breakfast

Cons:

there was a worker on spa area that we arrived very late there like 1 hour before they time of closing hounestly she welcome us with smile and everything but the person bi was with spoke georgian language and moment we turn she curse us very badly anyway we didn't report it but it was unpleasant

2026-01-28 • via Nuitee
M
manana • extended_group • ge
7
2026-01-28 • via Nuitee
D
Dmitry • couple • by
10
2026-01-21 • via Nuitee
Арутюнян • family_with_children • kz
10
2026-01-20 • via Nuitee
A
Alberto • family_with_children • es
9
2026-01-20 • via Nuitee
L
Leаnid • family_with_children • by
9
Pros:

Отель соответствует заявленной стоимости, классу. Все хорошо. Рекомендую.

Cons:

Расположение.

2026-01-20 • via Nuitee
D
Dmitry • family_with_children • ge
8
Принципиально - всё неплохо.
Pros:

Персонал хороший, нет комментариев. Завтрак очень приличный, достаточно. Расположение просто прекрасное.

Cons:

Может быть имеет смысл сделать парковку для гостей. И возникла путаница при заселении. Дали не люкс, а стандартный номер, но исправились. Из реально плохого - чистота в номере. Не уборка, а именно старые пятна на ковре и диване, протечки у окна и соответственно плохой запах. Ресторан на крыше - это только для курильшиков. Неприятно пахнет.

2026-01-20 • via Nuitee
S
Sandra • couple • lt
2
2026-01-19 • via Nuitee
S
Sandra • family_with_children • lt
2
Pros:

Patogi ir graži vieta

Cons:

Pusryčiai siaubingi. Kava iš kažkokio termoso.

2026-01-19 • via Nuitee
P
Polina • solo_traveller • de
3
2026-01-19 • via Nuitee
B
Barbara • solo_traveller • it
9
Pros:

I had a great stay at Best Western Kutaisi City Center. The hotel is modern, clean, and perfectly located — just steps away from the White Bridge and the city center.

My room was comfortable and quiet, with everything I needed for a pleasant stay. The bed was cozy, and the bathroom was spotless.

The staff were friendly and professional, and the breakfast had a good selection of fresh options. It’s a very convenient place for both business and leisure travelers. I would definitely stay again.

2026-01-19 • via Nuitee
A
Alessio • couple • it
7
Overall a good stay but something missing.
Pros:

- Location
- staff
- room

Cons:

- Quality/price
- Breakfast
- Facilities

2026-01-18 • via Nuitee
D
daniyar • family_with_children • kz
5
Pros:

Centrally located

Cons:

It was freezing in the room, especially bathroom

Music from below noon stop

2026-01-18 • via Nuitee