TownePlace Suites by Marriott Charleston-West Ashley

Hotels
TownePlace Suites by Marriott
8.1 (601 reviews)
805 Orleans Road , Charleston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Dirty rooms
Maintenance issues
Inadequate housekeeping

Categories

Cleanliness
7.49
Several reviews mention dirty rooms and inadequate housekeeping.
Service
8.96
Friendly staff and helpful front desk according to customer experiences.
Location
9
Convenient location with nearby shopping and dining options.
Room Quality
6.95
Issues with room maintenance and quality mentioned in multiple reviews.
Amenities
7.98
Good amenities including a breakfast bar and gym facilities.
Value for Money
7.94
Value perceived in the context of hotel rates relative to services offered.
Food and Beverage
7.99
Breakfasts rated as average; some comments on the lack of variety.
Overall Experience
8.46
Overall enjoyment of the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:25

Property Description

Luxurious Amenities

TownePlace Suites by Marriott Charleston-West Ashley boasts an array of luxurious amenities including free bikes, an outdoor swimming pool, and a fitness centre. Guests can also enjoy the beautiful garden area, perfect for relaxation.

Comfortable Accommodations

Each guest room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine. Selected rooms even feature a kitchenette for added convenience. With free toiletries and cozy bed linen, guests are sure to have a comfortable stay.

Convenient Location

Conveniently located just 8.9 km from Charleston City Marina, this 3-star hotel provides easy access to nearby attractions like Harmon Field and Cannon Park. Plus, with Charleston International Airport just 12 km away, traveling is a breeze.

Book your stay at TownePlace Suites by Marriott Charleston-West Ashley now for a delightful and memorable experience!

Important information:

When traveling with pets, please note that a non-reundable extra charge of $ 100 per room, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 35 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

8.1
Based on 601 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
S
Seitz family_with_children us
5
It was the best deal we could find on short notice, but we probably won't stay there again
Pros:

Breakfast was nice, and that area was very clean.

Cons:

Our room was missing a remote , the television in the living room was unplugged from the controller, the room had no ice bucket. The overall cleanliness of the room was "so-so". The living room furniture was old and worn out

2026-08-24 via Nuitee
F
Frederick family_with_children us
10
Pros:

Breakfast and overall cleanliness

Cons:

Nothing

2026-08-21 via Nuitee
W
Wilson family_with_children us
10
2026-08-19 via Nuitee
T
Thomas extended_group us
10
2 BR suite Very roomy for six adults
Pros:

2 bedrooms and a living room great for aging family with adult children

Cons:

Public toilet no toilet paper and urinal covered with garbage bag

2026-08-17 via Nuitee
V
Valerie extended_group us
7
Would stay here again because of location, price, and how accommodating the staff was
Pros:

The property was convenient and close to a lot of the areas I wanted to go. It also had traffic lights on both sides no matter which way you turned out so it made it easier to get anywhere.

Cons:

There was mold in the bathroom above the air vent and in the first room no AC but the staff was very accommodating in both situations

2026-08-11 via Nuitee
S
Sarah solo_traveller us
8
2026-08-11 via Nuitee
W
William family_with_children us
9
See above
Pros:

It was a nice facility. Front desk staff was helpful. Enjoyed being able to prepare food in the room.

Cons:

The cleaning staff only cleaned our room in 6 days. Had to ask for items needed due to room not being serviced.

2026-08-09 via Nuitee
S
Sonia couple us
8
Everything else was good.
Pros:

Location

Cons:

They need give more love to the hotel like updates repair the second elevator, keep clean the breakfast area.

2026-08-07 via Nuitee
S
Sonia couple us
8
2026-08-07 via Nuitee
E
Elizabeth family_with_children us
5
It was simply ok.
Pros:

Breakfast was nice with a lot of options.

Cons:

Missing and Broken items.

2026-08-05 via Nuitee
M
Madison solo_traveller us
9
Pros:

Hotel was clean and modern. Beds were very comfortable and the staff were super friendly and welcoming! 10/10 will be using this hotel for future trips to Charleston

Cons:

There was what looked like a little bit of mold behind the frosted glass in my bathroom mirror, but everything else was clean and comfortable.

2026-07-21 via Nuitee
J
Jennifer couple us
4
2026-07-10 via Nuitee
S
Shakora extended_group us
8
2026-07-09 via Nuitee
D
deborah solo_traveller us
8
Pros:

Very clean

Cons:

Maintenance issues. Mattress was very firm.

2026-07-09 via Nuitee
E
Eduardo family_with_children us
8
2026-07-06 via Nuitee
E
Elora solo_traveller us
10
2026-07-05 via Nuitee
K
Kim couple us
10
We will definitely be staying here on our next visit to Charleston
Pros:

Location was great and the hotel was clean. Staff was friendly.

Cons:

We only had waffles on weekend mornings, lol, but breakfast choices each day were top notch.

2026-07-02 via Nuitee
W
William solo_traveller us
10
Pros:

Everything in the hotel, and the room was great.
The breakfast in the morning was wonderful.
The hotel staff especially the young lady with the short red or pink hair was amazing. She was very helpful, professional, and super sweet.

Cons:

I have nothing bad to say.

2026-06-30 via Nuitee
R
Ronald Stahl solo_traveller us
7
Not again
Pros:

Breakfast was good.

Cons:

1.One of the elevators was broken, and the floor of the other one was dirty and had broken flooring.
2. There was used dirty mens underwear at the side exit door and even after reporting it upon arrival it remained there overnight and past 11am when we checked out.
3. The sofa surface appeared to be dirty as well.

2026-06-23 via Nuitee
D
Destiny couple us
9
2026-06-16 via Nuitee