Hotel Cappuccino - Palma

Hotels
9.2 (964 reviews)
Plaza de Cort , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Beautiful hotel
Cons:
Parking difficulties
Expensive pricing
Small pool

Categories

Cleanliness
9.26
Rooms were cleaned after every return and spacious.
Service
9.73
The staff was highlighted as friendly and attentive.
Location
9.77
Perfect location in the centre of Palma, close to historic landmarks.
Room Quality
9.22
Room was spacious, cozy, and comfortable.
Amenities
8.25
Some amenities like the spa were noted as below standard for a 5-star hotel.
Value for Money
8.71
Some guests mentioned the price was a bit on the expensive side.
Food and Beverage
9.26
Breakfasts were very tasty and ordered individually from the menu.
Overall Experience
9.43
Overall experience was highly praised by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Luxury in the Heart of Palma de Mallorca

Rooftop Pool with City Views, Spa, and Cinema
Indulge in luxury at HOTEL CAPPUCCINO with a rooftop pool offering stunning city views, a relaxing spa, and even a cinema for your entertainment.

Exclusive Rooms Designed by Jacques Grange
Experience true luxury in each exclusive room designed by renowned interior designer Jacques Grange, complete with modern amenities like air conditioning, flat-screen satellite TV, and a minibar.

Art Collection and Interior Courtyard
Immerse yourself in culture at the hotel's large art collection and relax in the tranquil interior courtyard surrounded by swaying palm trees.

Book your stay at HOTEL CAPPUCCINO, The Magic Hotel by Grupo Cappuccino for a truly unforgettable experience in Palma de Mallorca!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Credit cardholder must match guest name or provide authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 964 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
D
Denise • couple • gb
6
Add more night clerks and investigate noise complaints ASAP
Pros:

Good atmosphere and food aboveaverage

Cons:

Rom overlooked square which was lovely but no sleeping as clock tower chimed every hour. Also, drilling next door at 12 midnight which went on until my third call and visit to the front desk in my bathrobe for the only person on duty to investigate. If you are a single female staying alone I wouldn’t recommend

2026-03-13 • via Nuitee
M
Michael • couple • de
9
2026-03-07 • via Nuitee
H
Heinz • solo_traveller • de
10
2026-03-07 • via Nuitee
P
Péter • couple • hu
8
Pros:

Tágas nagy szoba, fürdőszoba.

Cons:

Távozáskor a recepció nem volt hajlandó taxit hívni, mondván, hogy le vannak zárva a környező utcák. Ez nem volt igaz, mert jártak autók a szálloda előtt, így gyalog kellett elmenni egy taxi állomásig böröndökkel, kb 15 perc gyaloglással. Nem létezik, hogy egy szállodához ne lehessen taxit hívni. Mi van, ha valaki nem tud ennyit gyalogolni? Miért nem jelzik a foglaláskor, hogy a szálloda nem lesz megközelíthető autóval? Akkor tudtunk volna másik szállodát választani.

2026-03-04 • via Nuitee
N
Nicola • extended_group • gb
8
2026-03-03 • via Nuitee
T
Theresa • solo_traveller • at
9
2026-03-01 • via Nuitee
E
Esther • solo_traveller • nl
9
Top hotel voor een levendige beleving van Palma
Pros:

Super goede locatie, mooie, schone en zeer comfortabele kamer. Medewerkers zijn professioneel en vriendelijk.

Cons:

Kleine opmerking: Zodra je de lobby / bar binnenstapt vanuit je kamer, is het druk en lawaaierig. Het is een leuke bar voor iedereen, maar het gevoel dat je gast in een 5* hotel bent vervaagt wel direct.

2026-02-28 • via Nuitee
M
Michael • couple • de
9
2026-02-25 • via Nuitee
M
Monika • solo_traveller • at
8
2026-02-23 • via Nuitee
J
Javier • solo_traveller • es
9
2026-02-22 • via Nuitee
R
Rita • solo_traveller • at
10
Top!
Pros:

Alles wirklich TOP! Mega Lage, tolle Ausstattung, super Service, sehr schöne, geräumige Zimmer, alles sehr sauber, sehr bequeme Betten und feine Bettwäsche usw…

2026-02-13 • via Nuitee
S
Simone • couple • gb
10
2026-02-11 • via Nuitee
E
Edit • couple • de
10
2026-02-10 • via Nuitee
S
Sara • couple • es
10
2026-01-27 • via Nuitee
E
Erika • solo_traveller • us
10
2026-01-27 • via Nuitee
M
Martina • couple • de
10
Wunderbar!
Pros:

Wunderschönes Hotel in Toplage !

2026-01-26 • via Nuitee
P
Paul • couple • gb
3
Good location but spoilt by poor facilities and noise
Pros:

Good location and nice linen

Cons:

Menu for dinner same as lunch
Music in evening ruined dinner
No functional air conditioning in room
Although comfortable room was small

2026-01-24 • via Nuitee
P
Paula • couple • ie
10
2026-01-22 • via Nuitee
M
Marcus • couple • gb
9
2026-01-20 • via Nuitee
S
Sabine • family_with_children • at
10
2026-01-19 • via Nuitee