Kemang Eleven

Hotels
ZEN Rooms
5.9 (19 reviews)
Located in Kemang Eleven, Jl. Kemang Raya No.11, Bangka, Mampang Prpt., Jakarta Selatan , Jakarta , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Ironing service
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Standard service quality
Good location
Cons:
Financial fraud
Poor cleanliness

Categories

Cleanliness
2.48
Negative sentiment indicated with 'لا يناسب' and 'كل شي'.
Service
7.95
Standard quality for this hotel tier.
Location
7.99
Standard quality for this hotel tier.
Room Quality
7.94
Standard quality for this hotel tier.
Amenities
7.97
Standard quality for this hotel tier.
Value for Money
2.43
Negative sentiment regarding payment issues and lack of service.
Food and Beverage
7.98
Standard quality for this hotel tier.
Overall Experience
2.45
Overall negative sentiment based on service and payment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:03

Property Description

Welcome to Kemang Eleven in Jakarta!

Convenient Location: Situated just 6.1 km from Plaza Senayan, our 3-star hotel offers free WiFi and private parking. Explore nearby attractions like Pacific Place (6.9 km) and Ragunan Zoo (9 km).

Shared Kitchen: Enjoy the convenience of our shared kitchen facilities during your stay. Whether you want to whip up a quick snack or prepare a full meal, we've got you covered.

Non-Smoking Property: Rest assured, Kemang Eleven is a non-smoking property, ensuring a fresh and clean environment for all our guests.

Ready to experience comfort and convenience in Jakarta? Book your stay at Kemang Eleven now!

Important information:

Please note that check in time is only until 21:00H. Guests arriving later are required to inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.9
Based on 19 reviews
Cleanliness: 2.48
Service: 7.95
Location: 7.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 2.43
Food and Beverage: 7.98
Overall Experience: 2.45
علي family_with_children sa
1
Pros:

لا يناسب

Cons:

كل شي

2025-11-11 via Nuitee
J
jeniifer family_with_children id
1
Fraud
Pros:

there isn't any, because I was forbidden to stay overnight even though I had already paid, this is the same as fraud

Cons:

They said the price was wrong, my money was never returned, and I was not allowed to stay even though I had paid, the hotel did not take any responsibility and booking.com did not return my money even though there was proof.

2025-11-05 via Nuitee
A
Anindita family with young children id
4
Disappointing
2024-07-07 via Nuitee
K
Kist young couple us
3
Left after 20 minutes to go somewhere else even though I already paid for 3 days
Pros:

We left after 20 minutes

Cons:

The bedding was dirty, the towels were hard. No toilet paper. The room was bare and not very clean.

2024-04-17 via Nuitee
R
RODERICK
6
Pros:

its a budget place. good for its price but very basic

2024-01-20 via Nuitee
L
Lusy review category business travellers id
5
Passable
2023-12-16 via Nuitee
W
Wissam review category business travellers au
6
Pleasant
2023-08-03 via Nuitee
U
Uki young couple kr
6
Pleasant
Pros:

the location is near everything

Cons:

There was a used towel hanged in the bathroom. No shower kits. No complimentary water. It was just basically the room and towels what they had to offer .

2023-08-01 via Nuitee
B
Bayu solo traveller au
7
Good
2023-07-10 via Nuitee
O
Omar review category business travellers sa
8
Very good
2023-01-01 via Nuitee
O
Omar review category business travellers sa
7
Good
2022-12-11 via Nuitee
I
Iskandar young couple my
5
it worked. But we'd have to see if it improves after the renovations are complete.
Pros:

Location was near where we needed to be. There was plenty of food and convenience stores.

Cons:

The hotel was being renovated. As per the rules stated, I warned the hotel that I'd be arriving late. The staff were still caught unawares and they gave the room I booked to someone else. Thye tried to get me to pay more for another room instead. I had to insist that I wasn't in the wrong and used the booking.com app to show the messages.

2022-12-09 via Nuitee
G
Gregory young couple id
8
We enjoyed our stay we have stayed here long term previously, the accommodation and facilites have
Pros:

We did not have breakfast

Cons:

Nothing

2022-11-28 via Nuitee
M
Mahmoud young couple us
7
Good
Pros:

good

2022-10-31 via Nuitee
F
Falentinik family with young children id
8
Very good
2022-10-04 via Nuitee
G
Gerthoyadus family with young children id
8
Very good
2022-09-13 via Nuitee
O
Osama young couple eg
1
Bad
2022-09-12 via Nuitee
V
Verified traveler self
4
Pros:

I was given a new room and found that the Cable TV wasn't working, WiFi was terrible and barley worked for 1hour a day.
When taking a shower the bathroom always flooded and then I needed to spend time cleaning and sweeping the water to the drain because the drain was higher and the water went towards the door instead of the drain. Only 1 person spoke English.
I was changed to another room after complaining and given a much smaller room with a single bed.
I won't be returning to this place again.

2019-11-10 via Nuitee
E
Edgardo
8
Safe, affordable, accessible to many places and go
Pros:

Very good and accessible to places we want to go!

2019-04-24 via Nuitee