Children allowed

Facilities

Non-smoking rooms
Terrace
Luggage storage
Non-smoking throughout
Outdoor furniture
Fire extinguishers
Invoice provided
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
La atencion remota 24hs
Cons:
Hot in the summer
Limited amenities like spa services
Check-in process inconveniences

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, although some reviews noted areas for improvement.
Service
8
Service was generally appreciated by guests, with some mentions of self-check-in procedures and occasional delays.
Location
9
The hotel's location near downtown Santiago was highlighted as a major advantage by many guests.
Room Quality
7.5
The rooms were considered comfortable, but there were complaints about the lack of air conditioning and some check-in inconveniences.
Amenities
7.2
Guests noted the absence of certain amenities like a spa, but found the available facilities satisfactory.
Value for Money
6.9
Opinions were divided on whether the hotel offered good value for the price, with some guests finding it reasonable while others felt it was overpriced.
Food and Beverage
7.3
Guests generally enjoyed the breakfast and dining options, but suggested improvements in variety and service.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others, with some minor issues mentioned in specific categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 19:55

Property Description

Central Location
Casa Baquedano, nestled in Santiago's city centre, offers a convenient stay just a short stroll away from San Cristobal Hill and the Museum of Fine Arts.

Convenient Amenities
Enjoy complimentary WiFi access during your stay at Casa Baquedano. The rooms are well-equipped with a TV, and guests can request free toiletries and a hairdryer from the reception.

24-Hour Service
With 24-hour remote assistance and in-person availability from 08:00 a.m. to 03:00 p.m., Casa Baquedano ensures that your needs are met promptly and efficiently.

Book now for a delightful stay at Casa Baquedano and explore the charm of Santiago hassle-free!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Casa Baquedano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 137 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
E
Ennio • solo traveller • au
4
Disappointing
Pros:

I arrived around 9.30pm, to check in you have to call, the person was helpful. I stayed in the a room with private bathroom, wich is big enough. There is a heater and TV that works well. Kitchen downstairs is clean.

Cons:

The price shown at reservation (via Booking) , was lower than the one I was charged upon arrival, if it's 19% tax on top , booking should shows it , it feels misleading. I bookeed a room with a private bathroom, but the one I was assigned had mould on the walls, floor, and ceiling, something that could be resolved with proper cleaning. An extra blanket was extremely worn out and dirty. There is no lamp on the bedside table. No staff is present on-site as everything is managed remotely. For any assistance, you need to contact the staff via WhatsApp, which is fine, but if the host or staff doesn’t respond, there’s nothing you can do. For example, soap was not included in the room price, so I requested it, but I never received a response. I believe the host hasn't inspected the rooms in quite a long time.

2025-07-28 • via Nuitee
J
Juan • young couple • cl
10
Exceptional
2025-07-06 • via Nuitee
M
Marie • young couple • de
10
Exceptional
2025-06-22 • via Nuitee
T
Trieste • young couple • cl
6
Pleasant
2025-06-15 • via Nuitee
A
Adrian • young couple • pe
9
Superb
2025-05-27 • via Nuitee
J
Jorge • solo traveller • cl
9
Superb
2025-05-10 • via Nuitee
I
Ignacio • review category business travellers • cl
10
Comfortable and great location for a work trip.
Pros:

Great location, convenient for trips near downtown Santiago.

2025-05-05 • via Nuitee
R
Ramiro • solo traveller • au
7
Good
2025-04-28 • via Nuitee
B
Benjamin • solo traveller • us
9
Superb
Pros:

Nice and cheap, good location, clean

Cons:

Hot in the summer. Definitely misses ac. Check in process is super weird… be ready to call the host on WhatsApp and do everything yourself like card machine etc.

2025-04-18 • via Nuitee
M
Mervhin • with friends • it
8
Very good
2025-02-25 • via Nuitee
E
Estefani • family with young children • cl
7
Good
2025-02-15 • via Nuitee
P
Pamela • family with young children • ar
8
Very good
Pros:

La atencion remota 24hs

2025-01-25 • via Nuitee
E
Estefani • young couple • cl
10
Exceptional
2024-12-20 • via Nuitee
A
Alejandra • young couple • us
8
Excellent stay, in a well connected, safe and quiet spot.
Pros:

It was clean, comfortable and in a good location.

Cons:

Pillows didn’t have pillowcases

2024-12-19 • via Nuitee
B
Bashir • young couple • za
10
very good place small in its size but private and well presentable
Pros:

all as expected services received thanks so much all the hotel owner

Cons:

only was me who never know Spanish and people are good and friendly they communicate even if language burrier

2024-12-15 • via Nuitee
I
Isidora • young couple • cl
4
Disappointing
2024-12-15 • via Nuitee
M
Mukhopadhyay • review category business travellers • cl
8
A good place for a short stay
Pros:

Location

Cons:

Less options for tea, coffee and snacks

2024-11-28 • via Nuitee
B
Bashir • young couple • ug
10
Exceptional
Pros:

Good place customa care and valued

Cons:

Everything was ok

2024-11-25 • via Nuitee
P
Patricia • family with young children • cl
7
Good
2024-10-14 • via Nuitee
D
Demetris_amex • solo traveller • cy
4
Disappointing
Pros:

Location

Cons:

Staff didnt speak english
Hard time checking in
Tiny bathroom
Heating was not making any dicference

2024-09-18 • via Nuitee