Hyatt House Raleigh/Rdu/Brier Creek

Hotels
•
Hyatt House
9.2 (2019 reviews)
10030 Sellona St , Nelson , US
+1 919-405-7001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good shuttle service
Cons:
Food quality could improve
Pillow comfort issues

Categories

Cleanliness
9.3
Reviews highlighted cleanliness positively, noting 'very clean' and 'always clean and comfortable'.
Service
9.8
Service was consistently praised, particularly the shuttle driver Tikara and staff friendliness.
Location
9.3
Guests appreciated the convenient location near the airport and local attractions.
Room Quality
9.3
Rooms are described as spacious and comfortable with a luxurious bathroom.
Amenities
8.8
Amenities were generally good, though some wished for better options.
Value for Money
9.3
Many comments implied good value for the price paid, especially for airport convenience.
Food and Beverage
8.3
Some reviews noted the food quality could improve, though breakfast options were decent.
Overall Experience
9.5
Most guests expressed overall satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Complimentary Breakfast and Pool
Start your day right with a complimentary breakfast and then unwind by taking a refreshing dip in the pool.

Convenient Amenities
Enjoy rooms equipped with a flat-screen TV, coffee maker, and some with a kitchenette. Stay connected with free WiFi and make use of the on-site business center.

Dining and Entertainment
Indulge in American cuisine at the in-house restaurant and sip on cocktails at H BAR. For leisure, guests can play billiards at the accommodation.

Book your stay at Hyatt House Raleigh/Rdu/Brier Creek now to experience these fantastic amenities and more!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

9.2
Based on 2019 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
S
Stephen • couple • us
9
Pros:

Everything was as expected; no extra parking charges or breakfast costs. The location was good for an extended stay. There were lots of places to eat within an easy drive, but the hotel wasn't in the middle of a busy area. Breakfast and coffee were very good.

Cons:

The room needed some minor cosmetic touchups, but was overall very clean. The AC worked great in the room and had no lingering smells.

2026-09-12 • via Nuitee
S
Stacie • couple • us
9
2026-09-11 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Nice daily selection for breakfast, comfortable seating areas by the front desk and the option to eat in at the bar is a plus.

Cons:

When checking out I asking for a printed receipt for my stay. This has never been a problem since I have stayed at this location multiple times. For whatever reason this time the lady at the front desk during checkout was reluctant to simply print one out. She told me since I booked through booking.com everything is handled by them including receipts. I told her that I made the reservation at booking.com but paid atcheck in as well as for any extras such as water or candy while on site during my stay. My money went to the hotel not to booking.com and whatever is allocated to them is between them and the hotel. It should be transparent to the guest. She finally printed out a one page receipt. That was very much a turn off.

2026-09-11 • via Nuitee
M
Melissa • couple • us
10
2026-09-09 • via Nuitee
K
Kadeem • couple • us
9
2026-09-08 • via Nuitee
C
Cassie • family_with_children • us
10
Great stay with my husband after his hospital stay
Pros:

Wonderful staff and breakfast

Cons:

Nothing

2026-09-07 • via Nuitee
K
Katina • couple • us
10
2026-09-07 • via Nuitee
M
Michelle • couple • us
10
2026-09-07 • via Nuitee
N
Nicholas • couple • gt
8
2026-09-07 • via Nuitee
S
Sai Abhiram • couple • us
10
2026-09-03 • via Nuitee
N
Nhirey • extended_group • us
7
2026-09-02 • via Nuitee
J
Jacqueline • solo_traveller • us
10
2026-09-01 • via Nuitee
T
Theresa • solo_traveller • us
10
excellent, clean, friendly, quiet, great location
Pros:

Staff was very friendly. Room was very comfortable, clean and quiet. Excellent location , near airport, shopping, highways...
I would recommend this hotel to anyone.

Cons:

nothing

2026-09-01 • via Nuitee
H
Heather • solo_traveller • us
8
Pros:

Very well kept hotel and the breakfast was yummy

Cons:

The fact that they say they are pet friendly but only to dogs ..I feel they should clarify that on the website..for those traveling with other pets (cats)

2026-08-31 • via Nuitee
M
Marvin Stancil • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-31 • via Nuitee
J
Jeffrey • couple • us
9
Great overall.
Pros:

Roomers clean and breakfast was very nice. Staff was really friendly. Almost too much.

Cons:

The lighting in the room could
Do be brighter or another lamp for more light. Get rid of all the plastic for the breakfast in the morning. There was 3 crew and they all stood in the back. One could easily was the dishes.

2026-08-31 • via Nuitee
T
Toya • couple • us
9
2026-08-30 • via Nuitee
M
Michael • family_with_children • us
7
Pool table was great, food was okay. Turndown service wasn’t provided.
Pros:

Great location.

Cons:

The lady at front desk that was rude with a tone in voice when asking for a receipt when checking out. Caucasian lady with glasses.

2026-08-27 • via Nuitee
J
J Scott • couple • us
10
2026-08-25 • via Nuitee
4
442quianaa • Solo travel • Hillside, New Jersey
10
Exceptional Service From Brandon!
Pros:

I’m currently staying at Hyatt House RDU, and I wanted to recognize Brandon for making such a great first impression. From the moment I arrived, he was incredibly welcoming, professional, and helpful. I asked about room availability and upgrade options, and he took the time to look into everything for me without making me feel rushed.

I was more than willing to wait for my room to become available, and Brandon ultimately surprised me with an amazing complimentary room upgrade. It was such a thoughtful gesture and a wonderful way to start my vacation.

While I’m still early in my stay, I can definitely say that Brandon’s customer service made my check-in experience memorable. He made me feel genuinely welcomed and valued as a guest. Thank you, Brandon, for going above and beyond and starting my stay on such a great note!

2026-08-24 • via Tripadvisor